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Firefox does not launch when a http link is clicked in Thunderbird.
Firefox does not launch when a http link is clicked in Thunderbird.
Running Firefox 3.0.8 with Thunderbird 2.0.0.21 on Suse Linux Enterprise Desktop 11. If I use Evolution as e-mail there is no problem. No error is reported, nothing happens at all. Both firefox and thunderbird are the defaults.
Running Firefox 3.0.8 with Thunderbird 2.0.0.21 on Suse Linux Enterprise Desktop 11. If I use Evolution as e-mail there is no problem. No error is reported, nothing happens at all. Both firefox and thunderbird are the defaults.
I’m frustrated
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Tell me when someone solves it.
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Thanks Mary! You did post a link in the other thread which I merged here.
D:
Assuming you are using Windows, you can try the Fixit link Mary suggested:
http://download.microsoft.com/downloa...
You can also try browsing the microsoft website for your problem and perhaps by:
1. resetting the default web browser to Internet Explorer
http://support.microsoft.com/kb/929867
2. and then changing the default web browser back to firefox
http://support.mozilla.com/en-US/kb/S...
I’m hopeful that this helps
The company says
this solves the problem
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Mary: I believe this is the non technical solution you are looking for:
http://support.mozilla.com/en-US/kb/S...
I’m hopeful that this helps
The company says
this solves the problem
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Inappropriate?I've been fighting with this all day and finally got it working. I am running:
Suse 11.0
Thunderbird 2.0.0.21
Firefox 3.0.3
The problem in my case appears to be that Thunderbird is setting this environment variable when it attempts to launch Firefox:
LD_LIBRARY_PATH=/opt/thunderbird:/opt/thunderbird/plugins:/usr/local/lib/mre/mre-2.0.0.17:/usr/lib/xorg
Firefox doesn't seem to like that and is exiting with an "Couldn't load XPCOM" error.
I worked around this by creating a /usr/local/bin/firefox-launcher script containing these two lines:
==========
#!/bin/bash
unset LD_LIBRARY_PATH; /usr/bin/firefox $1
==========
And then appending these lines to my ~/.thunderbird/[profile]/prefs.js file:
user_pref("network.protocol-handler.app.ftp", "/usr/local/bin/firefox-launcher");
user_pref("network.protocol-handler.app.http", "/usr/local/bin/firefox-launcher");
user_pref("network.protocol-handler.app.https", "/usr/local/bin/firefox-launcher");
Make sure you exit thunderbird before editing this file otherwise thunderbird will overwrite your changes. Be aware that thunderbird may rearrange the lines in the file if later you are trying to view your changes and they are not where you expected them to be.
Good luck!
Brian1 Comment Add a comment
This solves the problem
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I commented a few days ago. I went to Windows knowledgebase and asked the question about links not working properly. There was a "fix-it" button which solved my problem. It either started happening when I downloaded Chrome or an uninstall program to remove traces of Norton. My links are working fine now. -
Inappropriate?Brian
We just tried this and it still does not work.
Any additional comments?
Gary
I’m sad
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Inappropriate?Hi Gary,
I would try to debug like this. Modify the /usr/local/bin/firefox-launcher script to contain:
==========
#!/bin/bash
echo $* > /tmp/args.output
env > /tmp/env.output
/usr/bin/firefox $1 2> /tmp/firefox.output
==========
Restart thunderbird and verify your ~/.thunderbird/[profile]/prefs.js contains the entries mentioned above. Try to click on a link from within thunderbird. Then examine the contents of the three files under /tmp/
args.output should contain the url of the link you clicked on
firefox.output will contain any error messages from firefox. Google to the rescue here.
env.output will contain the environment variables in effect when thunderbird tries to invoke firefox. You will need to determine if any of them are interfering with firefox. You can test this by manually setting the env var and running on the command line. For example in my case, running this confirmed that my problem was due to the LD_LIBRARY_PATH env variable:
$ LD_LIBRARY_PATH=/opt/thunderbird:/opt/thunderbird/plugins:/usr/local/lib/mre/mre-2.0.0.17:/usr/lib/xorg; /usr/bin/firefox http://www.getsatisfaction.com
Couldn't load XPCOM.
Running just
$ /usr/bin/firefox http://www.getsatisfaction.com
would launch firefox correctly.
If you are not seeing any of these files under /tmp, then the /usr/local/bin/firefox-launcher script is not being invoked and you'll need to troubleshoot that - likely starting by checking the entries you added to the prefs.js file. Also make sure the permissions on /usr/local/bin/firefox-launcher are set to be executable.1 Comment Add a comment
This solves the problem
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I tired that, output files don't appear, but prefs.js looks correct and when I run launcher script manually it works. What could it be?
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Inappropriate?Hi Vassili,
Perhaps thunderbird is not reading the correct prefs.js? If you modify any other attributes in the prefs.js file, do you see thunderbird picking up that change?1 Comment Add a comment
This solves the problem
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turns out I mistyped keys in the prefs.js, protocol.handler instead of protocol-handler. After correction it started working, thanks for replying!
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Inappropriate?I simply fixed this by adding the 3 lines from above ^^ but with editing to the path to the proper place on my machine, to the ~/.thunderbird/blah.default/prefs.js without the script
user_pref("network.protocol-handler.app.ftp", "/usr/bin/firefox");
user_pref("network.protocol-handler.app.http", "/usr/bin/firefox");
user_pref("network.protocol-handler.app.https", "/usr/bin/firefox");
it works for me ... Thunderbird 2.0.0.21
with thease lines now added to the prefs.js file you can in the future edit thease entries an the about:config if you wanted to change the browser
edit > preferences > advanced > general, and then click the button that says 'config editor'
~loft3061 Comment Add a comment
This solves the problem
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Does anyone have a solution for someone who is not a programmer?
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Inappropriate?Can't get links in messages to work
This reply was created from a merged topic originally titled
LINKS DSON"T WORK IN THUNDERBIRD!!.
I’m frustrated
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Inappropriate?Mary: I believe this is the non technical solution you are looking for:
http://support.mozilla.com/en-US/kb/S...
I’m hopeful that this helps
The company says
this solves the problem
1 Comment Add a comment
This solves the problem
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Hi. Thanks for your assistance, but this doesn't work, contrary to what the company says. It's been doing this ever since I downloaded something, which unknown to me, included Chrome. Thunderbird WILL open Chrome, even if I've designated Firefox as my default browser. Uninstalling Chrome didn't help.
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Inappropriate?When I click on a link in the body of received mail on Thunderbird, it won't take me to the proper page on Firefox. It won't do anything. I have gone through the properties and can't seem to fix this. It used to do this quite easily. Help
This reply was created from a merged topic originally titled
Can't click on links in body of Thunderbird email.
I’m very frustrated
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Inappropriate?Hi D: that's interesting because in my experience, this solves most of the problems. What operating system and what version of Thunderbird and Firefox are you using? Is it WinXP and Thunderbird 2.0.0.22 and Firefox 3.5.2?
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Inappropriate?Thanks Mary! You did post a link in the other thread which I merged here.
D:
Assuming you are using Windows, you can try the Fixit link Mary suggested:
http://download.microsoft.com/downloa...
You can also try browsing the microsoft website for your problem and perhaps by:
1. resetting the default web browser to Internet Explorer
http://support.microsoft.com/kb/929867
2. and then changing the default web browser back to firefox
http://support.mozilla.com/en-US/kb/S...
I’m hopeful that this helps
The company says
this solves the problem
-
Inappropriate?I did the reset thing one more time because I couldn't find the appropriate fixit when I checked. This was the 4th or 5th time I did it, but it actually worked this time. Thanks for your help!
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Inappropriate?I click on a link in an email and thunderbird will not take me there. thanks John
This reply was created from a merged topic originally titled
Clicking on links in email in Thunderbird, doesn't launch the web browser WAS:Why won't thunderbird let me click on email links and take me there?.
I’m very confused
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Inappropriate?Hi John:
Assuming you are using Windows, you can try the Fixit link Mary suggested:
http://download.microsoft.com/downloa...
You can also try browsing the microsoft website for your problem and perhaps by:
1. resetting the default web browser to Internet Explorer
http://support.microsoft.com/kb/929867
2. and then changing the default web browser back to firefox
http://support.mozilla.com/en-US/kb/S...
Finally upgrading to Thunderbird 2.0.0.23 should also fix it.
1 person says
this solves the problem
5 Comments Add a comment
This solves the problem
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The version that I was having trouble with was Thunderbird 2.0.0.23. If the browser were not already open, clicking a link in Thunderbird would result in a message to send an error report, or to quit. The Mouse Wheel would not scroll, on Logitec Wireless Optical Trackball. An upgrade to Thunderbird 3.0 Beta 3, fixed all the issues.
I had edited the Config in 2.0.0.23, several times, the issues remained. The configuration also looked fine, in the first place. -
Gerald: Glad the problem was fixed by moving to TB3B3. What do you mean by "editing the config"?
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In Thunderbird, Tools>Options>Advanced -General Tab > Config Editor button: Brings up the Configuration Editor for Thunderbird. The first screen that comes up is a warning about voiding your warranty. Clicking through that, will bring up the Editor. A Filter input is at the top of the Config Editor, and typing in something like Mousewheel, will bring up all the mousewheel entries. There are quite a few posts and information on the Config Editor, both in Thunderbird, and in Firefox browser. Kind of reminds me of the Windows Registry.
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thanks, yes the config editor is like the registry, just a lot less baroque :-)
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Resetting the default browser was Ok for me (I'm using thunderbird 3 french version). Thanks.
Patrick -
Inappropriate?like most problems you always look for the simple issue first all i did to sort problem was update a few plugins on tools and upgraded java
to the latest sorted it out now can use links on thunderbirds and firefox -
Inappropriate?I have this problem. I am using thunderbird/firefox. I just Upgraded with pclinux and now have problem with links. I need a non programer fix. firefox was not set as default when checked so I set it. It was working before. there are no settings on tbird relating to opening links. help!!!!!
I’m frustrated
1 Comment Add a comment
This solves the problem
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I got it going. it is Thunderbird's problem. I changed a value in config. of tbird. to say firefox and it works.
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Inappropriate?in Thunderbird go to Edit, preferences, advanced tab, config editor button, make sure string value for "network protocol app for http and https" is set to the path for firefox.
1 person says
this solves the problem
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Inappropriate?Hi and thank you very much!!!
It works perfectly!!!
The keys to set to true are "network.protocol-handler.warn-external.http" and "network.protocol-handler.warn-external.https".
See you for the next problem :p
I’m happy
1 person says
this solves the problem
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Inappropriate?i followed all the above instructions still the Thunderbird does not link to the Firefox internet. please help. thanks.
I’m sad
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Inappropriate?I installed the Thunderbird add-on called ThunderBrowse. It corrected the problem for me. It gives you options for what to launch when a link is clicked in a message. https://addons.mozilla.org/en-US/thun...1 Comment Add a comment
This solves the problem
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thank you for your help. Unfortunalty i could not install becaue it does not support firefox 3.5!
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Inappropriate?Just checking... did you try to install it in Thunderbird?1 Comment Add a comment
This solves the problem
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thank you very much for your kind help. it is working now after it was installed in Thunderbird!
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Inappropriate?I had the same problem (running amd64 Gentoo Linux) and it turned out to be a bogus LD_PRELOAD variable set by thunderbird. It's also discussed here: http://bugs.gentoo.org/229227
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Inappropriate?I had the same problem after installing OpenSuSE 11.2. You can find the solution on the OpenSuSE Wiki at
http://forums.opensuse.org/search.php... . Very simple fix, no command line editing required. -
Inappropriate?I made sure Firefox was my default and I stll can't open links from Thunderbird
I’m frustrated
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Inappropriate?John, please don't email me. We don't do support via email.
So we can focus on your problem, please create a new support topic with the info requested in our README
I’m happy
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Inappropriate?The "fix-it" utility ONLY applies to Windows 7 (I have Vista).
Something recently stopped my Thunderbird links from opening.
Rebooting the computer AFTER resetting IE 8 as the default, then going back to Firefox 3.5 as the default program fixed the problem for me.
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Inappropriate?Yes. Upgrade Thunderbird to 3.0 .Everything works beautifully
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This reply was removed on 12/19/09.
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