How do you count instances per month?
If I upgrade to a professional account, how does it count the number of instances? (Like if I boot up a 2nd instance for 5 minutes, will that count as double for the whole month?)
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Inappropriate?Hi Ryan,
Great question. Our per-host pricing counts the number of concurrently managad servers (virtual or phyisical) that are monitored by RPM at the same time. So if you purchase licenses for 2 hosts, then you can have agents from 2 servers report in to RPM at the same time. We handle connections on a first come first served basis, so if a 3rd server with your rails app tries to connect to RPM, its agent connection will be rejected. But otherwise, your application will run normally on that machine.
As a result, your license can "float" from one host to another. You may need to wait for 15 minutes or so for a licensee to be released from one host to be available to another one.
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Inappropriate?What if I have 3 different applications, each on their own host, but I only want to upgrade 1 of them and leave the other 2 on the free plan?
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Inappropriate?Hi Matt,
Let's say you want 1 app on a host to have a silver license, and the other 2 to be lite. You should sign up for 2 accounts, 1 with a single silver license, and the other a lite account. Put the appropriate license key for each app in its newrelic.yml config file.
It is easy to switch views to any of the accounts you have access to by clicking the "switch account" link at the top of the page. At this time we don't have the ability to show you all of your accounts on a single screen, but we may do that at some point in the future. Hope this helps. Thanks!
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