Old rating gone after chaning domain name
Hi,
After changing from blogspot domain name to my own domain, all old rating are going. How can I get the rating from old domain?
After changing from blogspot domain name to my own domain, all old rating are going. How can I get the rating from old domain?
10
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The more people who report this problem, the more it gets noticed.
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Inappropriate?Hi PeTi,
please send us your old url and your new url and we will move your rates from the old to the new.
Also, please allow a few days for this to happen as it is a delicate process.
Thanks,
Gabi
The Outbrain Team
I’m happy to be of service
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Inappropriate?Hi Gabi,
Old URL: http://peti31.blogspot.com/
New URL: http://www.pti31.com/
Thank you so much for your prompt reply and help. -
Inappropriate?Hi PeTi,
Sorry for taking a while with this, this is a very delicate job.
Your old blog's data has been merged to the new one, you can check out your report and the ratings on the blog itself to see it all.
Gabi
The Outbrain Team
I’m happy to help
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Inappropriate?I have the same problem:
old URL: http://www.my25percent.blogspot.com
new URL: http://www.my25percent.com
In addition: the outbrain widgets themselves do not seem to appear on the new domain... I'm not sure whether I should re-install them, since I'm afraid re-installing them will remove my old ratings...
I am registered with outbrain so you can mail me at the mail address of my account for more details.
Thanks for your help! -
Inappropriate?Hi iser77,
The rater is now showing up your blog - I customized it to work with your template. The old ratings can be merged onto your new url however it is a delicate manual process so it will take a few days to complete.
Congrats on getting your domain!
Thanks,
Kate
The outbrain Team -
Inappropriate?Hi Kate,
Thanks for the quick response, as always!
The widget now works with Firefox and Chrome, but not with IE7 (you probably don't remember, but we had the same issue when I changed template a while ago)... so I guess you were using your Mac :-). I'll appreciate if you could fix the IE issue.
Thanks again for your help!
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Inappropriate?Oh yes - I thought I recognized your site. Ok I fixed the iE bug - let me know if you're still experiencing issues.
Thanks,
Kate
The outbrain Team
1 person says
this solves the problem
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Inappropriate?ן have exactly the same problem!
my wordpress blog use to be in http://www.dwolf.co.il/blog/ and now i moved it to http://www.doronwolf.com/blog/ and all the ratings gone
could you help me too?
I’m confused
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Yep. no problem. We'll convert the old ratings over but as you can see from this thread it takes a bit of time. We plan on having the conversion finished for you by Monday.
Thanks,
Kate
The outbrain Team -
thank you so much! this is very nice of you!
:-) -
Hey, All of the old ratings have been converted to your new URL. Let me know if you run into any issues.
Thanks!
Kate -
Inappropriate?Hi,
Old domain: http://rawatankesihatan.blogspot.com/
New domain: http://www.rawatankesihatan.com/
But still can't fix it. Is it everyone must list old and new domain here to be corrected?
Thank you. -
Hi ariffaizal6, I'm not really sure what you're asking. You still can't fix what? Have you changed from one domain to another like the rest of the users on this thread? The ratings are saved to the post based on the URL so if you move them to a new address and don't want to loose the rating history we have to manually update the new domain. Is that what you would like us to do?
Let me know.
Thanks,
Kate
The outbrain Team -
Hi ariffaizal,
We merged your rating history. hope this was what you were looking for. Let me know if you have any other questions moving forward.
Thanks,
Kate
The outbrain Team -
Hi, Kate.
I've got back my rating.
Your job is highly appreciated.
Thanks so much. -
Inappropriate?hi kate its doron again
you said something about Monday..
i'm not complaining, i know it takes time and you don't owe me anything
and not taking this for granted
just wanted to know how things going with my problem
thanks
I’m confused
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HI Doron,
Sorry about the delay - we actually ran into a bug while trying to combine the ratings for your site. We're still working on it but it might be a bit longer wait. I'm really sorry for the inconvenience.
Best,
Kate
The outbrain Team -
Hi doron,
Your rating history should be merged now. We came up with a workaround for the bug.
Enjoy!
Kate -
seems to be working!
thank you so much for everything!
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Inappropriate?Hi kate!
its completely fine
please don't apologize
I just wanted to know that you haven't forgot me
take all the time you need, as long as I know that you remember my case
and it will be fixed when possible than everything fine by me
I’m happy
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Inappropriate?I've had the same problem and it was supposed to be fixed, but now it seems that some ratings don't go the my report (I think they go to the older one)
old one : http://atelierdexpressionphotographiq...
new one : http://www.beaucoupdimages.com
I’m confused
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Hi zoolien, We've merged your old reports and your new reports - this should fix the problem. Feel free to contact me directly if you are still experiencing issues. kate@outbrain.com
Kate
The outbrain Team -
Inappropriate?Hi, I'm having the same issue. Can you please transfer our ratings to the new url as well?
old: http://finestationery.blogspot.com
new: http://blog.finestationery.com
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Hi Steve,
I don't think there should be a problem making this change for you. Since this is a manual process it will take some time (probably at least a week). I'll let you know when we've made the change or if there is a problem.
Kate -
Hi Steve,
Your rating history has been merged. Thanks for your patience.
Kate -
Inappropriate?Hi
I have the same problem with my outbrain rating.
Old URL - http://java-twisters.blogspot.com
New URL - http://twisters.quiz4j.com
It would be great if I could have my old ratings transferred to the new URL :)
I’m excited
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Hi,
Can you please send me a list of your old urls and the corresponding new urls? I want to make sure this merge is possible.
kate[at]outbrain[dot]com
Thanks,
kate -
The URL's are mentioned in my post above? I am not sure what else you would need? -
I'm trying to understand if this is just a domain change or if it is also a structural change to the url. To merge ratings we need to match up old and new versions of the same post and if it's not a simple search and replace we need an excel which matches them up for us - is the rest of the url for each post identical to what it was before just with the change of the domain or has the rest of the url changed as well?
Kate -
Oh! Its just a domain change. There is no change to the structure. After the domain part the rest of the URL maps as it is, -
Ok No problem. I'll add your site to the queue. It may take several days to complete the process.
Thanks,
Kate -
Cool - No hurry I can wait. Thanks for your help... -
I was just wondering if I am still in Queue? Just checking up if I did not get accidentally missed out... -
Hi Saifuddin,
My apologies for the delay. You are in the queue and we have not forgotten about you. We should have the changes completed next week.
-Kate -
This reply was removed on 09/13/09.
see the change log -
Hi, I will ask our team to merge the ratings from the two domains. Should be completed in a couple of days.
Thanks,
kate -
Hey there. Thanks for the reply. Any news on how it's going? -
Hi saik,
I'm sorry for the delay. We have many user in the queue waiting for a merge. It should be done shortly.
Thanks for your patience.
Kate -
Hi saik,
Your rating history has been merged, thanks for your patience.
Kate -
Thanks a lot Kate ;) -
Inappropriate?Having Same problem, thanks in advance
old URL: http://howardblog143.blogspot.com/
new URL: http://h0wardblog143.blogspot.com/
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Hi 143,
I've asked our team to merge the ratings from the two domains. Should be completed in a couple of days. I can let you know when it's completed.
Thanks,
Jackie
Jackie[at]outbrain[dot]com -
Inappropriate?Having same problem.
Old URL: http://blog.shijaz.com
New URL: http://www.microsoftnow.com
Thanks in advance :) -
Inappropriate?Hi shijaz.a
Our team is going to merge the ratings from the two domains. It should be completed in a couple of days. I can let you know when it's completed.
Thanks!
-Jackie
jackie[at]outbrain[dot]com -
Inappropriate?Outbrain Team,
At your convenience, please merge our old ratings epod.typepad.com with our preferred domain epod.usra.edu.
Thank you! -
Inappropriate?Even I have the same problem..Old ratings gone after changing the domain name ..
Old URL-http://www.mobilesoftzz.co.cc
New URL-http://www.symbianfile.com
and Currently I removed the code because past rating were gone..
please help..
I’m Hope to here you soon..
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Inappropriate?Hi shrinath,
I think we chatted today -- we're going to merge these URLs, it will be resolved soon. Thanks!
-Jackie -
Inappropriate?Hello Jackie,
Yea Exactly and Please inform after getting fix my issue.
Thanks..
I’m waiting for the Fix
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Its working now..
Many many Thanks.. :) -
Inappropriate?Hi
I have the same problem
Old URL-http://myneophilia.blogspot.com
New URL-http://neverendingstory19.blogspot.com/
please help.
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