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Can't create an acct -- name invalid
Can't create an account--it says my name is invalid. Does that mean that there's another Stacy Brice on the system? If so, how do I create an account... I don't HAVE another name!
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Inappropriate?Hi Stacy
I'm not having any trouble accessing the account by that name. Can you try again and give me some more details? What are you entering and what button are you clicking? What is the URL of the screen you're starting from?
Did you perhaps not fill in the password field correctly?
Thanks
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Inappropriate?Also, I tried emailing directly the email associated with your name but your email provider says the email account has been disabled...
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Inappropriate?Thanks, Peter. Here's the thing. As far as I know, I don't have an account with Pathable. Yesterday was the first time I tried to create one... and that's when I was told the name was invalid.
So I don't know if some other Stacy Brice had an account, or what, but I'm pretty sure whoever has that account isn't me.
And if that's the case, how do you suggest that I set up an account, when it's done by name, and the only name I have is Stacy Brice? :) -
Inappropriate?Hi Stacy, can you please contact us at support@pathable.com to get this resolved? The e-mail address we have for you does not appear to be correct, so we are unable to reset your password or otherwise problem solve.
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