Adam Conroy's dashboard

Nabeel Hyatt replied on November 18, 2008 01:59 to the question "Is there a way for me to change my clothes?" in Conduit Labs:

Today we just launched a closet, so you can now indeed change your clothes.

Scott Fleckenstein replied on October 18, 2008 00:50 to the problem "Unable to OAuth authenticate: forwarding to moveparent.php" in Get Satisfaction:

Always happy to help!

Adam Conroy replied on October 17, 2008 20:52 to the problem "Unable to OAuth authenticate: forwarding to moveparent.php" in Get Satisfaction:

I seem to have found the issue. Thanks for the help.

Adam Conroy replied on October 17, 2008 18:43 to the problem "Unable to OAuth authenticate: forwarding to moveparent.php" in Get Satisfaction:

Thanks Scott. I'll look further into it and let you know what I come up with.

If you still need it here is the consumer key: hsglmxvirq5i

Scott Fleckenstein replied on October 17, 2008 18:31 to the problem "Unable to OAuth authenticate: forwarding to moveparent.php" in Get Satisfaction:

As another note, I can tell without a doubt that it is at least hitting handle-oauth-return.php on your side, given that the request token is being successfully exchanged for an access token on ours.

Scott Fleckenstein replied on October 17, 2008 18:26 to the problem "Unable to OAuth authenticate: forwarding to moveparent.php" in Get Satisfaction:

Adam,

After testing your login, and looking at my logs in production, everything appears to be working fine on our end. It's correctly redirecting back to http://beta.loudcrowd.com/help/handle... after authorization is granted, as far as I can tell and my logs are reporting.

What version of helpcenter is your code based off of, and what, if any, changes have been made to handle-oauth-return.php and helpstart.php.

-Scott

Scott Fleckenstein replied on October 17, 2008 16:44 to the problem "Unable to OAuth authenticate: forwarding to moveparent.php" in Get Satisfaction:

Could you paste the consumer key (not the secret) you are authorizing your oauth calls with?

Adam Conroy reported a problem in Get Satisfaction on October 17, 2008 16:32:

Unable to OAuth authenticate: forwarding to moveparent.php

We've noticed that our OAuth returns no longer work as they're forwarding to "moveparent.php" from getsatisfaction.com/api/authorize.

For now I will just be trying to fake it by adding my own moveparent.php and seeing what I can do with it but this is kind of distressing. Just to make sure that it's not something on my side I made a moveparent.php file that printed out the $_SERVER parameters:

moveparent.php:

["HTTP_REFERER"]=> string(170) "http://getsatisfaction.com/api/authorize?oauth_token=xxxxxxxxxxxxx&oauth_callback=http%3A%2F%2Fbeta.loudcrowd.com%2Fhelp%2Fhandle-oauth-return.php%3Freturn%3Dhelpstart.php"

Any idea what this is? For now I've changed our links to just point to getsatisfaction.com/conduitlabs but I'd like to use sprinkles again.

Thanks,
Adam

Scott Fleckenstein replied on August 27, 2008 16:25 to the problem "Help Center won't stay authenticated / in sync" in Get Satisfaction:

We don't have email notifications, but you can subscribe to this RSS feed to know when new code has been made available:

http://github.com/feeds/nullstyle/com...

Adam Conroy replied on August 27, 2008 16:20 to the problem "Help Center won't stay authenticated / in sync" in Get Satisfaction:

The new version fixed all my problems. Is there any way for registering for e-mails so I know when a new version comes out? Thanks.

ezrakilty replied on August 27, 2008 08:59 to the problem "Help Center won't stay authenticated / in sync" in Get Satisfaction:

Adam: Can you give a specific test case? Like, something I can do on your public website to see the problem?

There are apparently two issues here: One with authentication and one regarding topic data not updating.

A recent fix addressed a problem with replies not being shown, just after they were posted. Are you seeing that kind of behavior? That is, if you make a reply to a topic, does it appear immediately or fail to?

As for authentication: you say that every time you log in to view your dashboard you have to re-authenticate with Get Satisfaction. But maybe that's as it should be? Apparently enough time has passed to allow your local Help Center session to lapse; perhaps your central Get Satisfaction session has lapsed, too?

Please give me a scenario I can walk through and I'll try to debug this further. Thanks!

A comment on the problem "Help Center won't stay authenticated / in sync" in Get Satisfaction:

Any feedback on this? – Adam Conroy, on August 26, 2008 19:26

Adam Conroy started following the problem "Help Center won't stay authenticated / in sync" in Get Satisfaction.

Adam Conroy replied on August 26, 2008 14:55 to the problem "Help Center won't stay authenticated / in sync" in Get Satisfaction:

Is there any update to this issue? Scott, were you able to make the changes and get them into a newer build?

I am running the latest build of Sprinkles off getsatisfaction.com and this delayed update issue is pretty big.

I've noticed if I hit some buttons like "I have this question too!" it will "kick" it and force an update but hitting refresh and clearing my cache doesn't do anything.

I am also having the re-authenticate every time I login issue.

A comment on the problem "Errors On Setup With PHP 5.2.3" in Get Satisfaction:

Starting from scratch it seems to all work. I suspect the issue may be that I originally followed the instructions and this time I didn't. :)

It's great that you guys provide a vendor directory now with all the packages, updated instructions would be great in the future.

Thanks for the help. – Adam, on August 14, 2008 21:13

A comment on the problem "Errors On Setup With PHP 5.2.3" in Get Satisfaction:

I had thrown away the directory and started again before the response came. I am currently working on another task that is higher priority but will respond when I come back to this and check.

I re-unzipped the same tarball and it did have the templates directory populated and I definitely did "chown -R www *" to the directory so we'll see. – adamconroy, on August 13, 2008 18:13

A comment on the problem "Errors On Setup With PHP 5.2.3" in Get Satisfaction:

Adam, did this do the trick for you? – Eric Suesz, on August 13, 2008 17:16

A comment on the problem "Errors On Setup With PHP 5.2.3" in Get Satisfaction:

Adam: There should be a file themes/default/templates/admin-findsite.t in your installation. Is that there? And is it readable by the webserver? I would expect that the problem relates to that file rather than its counterpart in the templates_c directory. – ezrakilty, on August 12, 2008 22:31

A comment on the problem "Errors On Setup With PHP 5.2.3" in Get Satisfaction:

Thanks! – adamconroy, on August 12, 2008 19:38

A comment on the problem "Errors On Setup With PHP 5.2.3" in Get Satisfaction:

That doesn't sound good. I will check with folks here and see if I can get a solution for you, but you may also want to start a new topic so it is more visible. – Eric Suesz, on August 12, 2008 17:22