Alexandra Peters's dashboard

Alexandra Peters posted an update in Firemint on December 22, 2009 05:07:

Happy Holidays everyone!

Happy Holidays everyone! We are taking a break over Christmas and New Year so that we can put lots of energy into making awesome new games for you in 2010. We hope you and your loved ones have a wonderful festive season filled with fun and games!

Alexandra Peters replied on December 14, 2009 22:02 to the problem "Someone has stolen my email and has changed my password so I can't log in or reset my password" in Firemint:

Hi Sarah, I'm very sorry to hear you are having problems with your email account. If you have not already done so, I would recommend that you immediately contact your email service provider to let them know about this, they may also offer a way to reset your password automatically eg by answering a "secret question".
Just to clarify, are you also having a problem with one of our games? Or were you just looking for general advice with your email?

Alexandra Peters replied on December 14, 2009 01:13 to the question "Flight Control on Nintendo DS?" in Firemint:

Hi arthuuur.auge, we hope Flight Control will be out on Nintendo DSi "soon" but unfortunately we don't have a release date yet. We will let everyone know as soon as we do! (Please note it's a DSi release)

Alexandra Peters replied on December 14, 2009 01:06 to the problem "Fligh Control shuts down when I open it. Doesn't work!" in Firemint:

If you are having this problem - could I ask whether it is only a problem with Flight Control, or has it happened with other apps as well? Does it happen every time you try to start particular apps? (Unfortunately we aren't able to offer technical support for jailbroken phones as there are a lot of unknown issues once Apple's restrictions are removed.)

A comment on the problem "Fligh Control shuts down when I open it. Doesn't work!" in Firemint:

Hi hijung, I'm very sorry that despite our best efforts I'm afraid we haven't made much progress. If you've tried installing another app and re-authorising your computer, you could try installing v1.5 again (http://www.maclife.com/article/howtos.... If you prefer, you can also request a refund through Apple (as we do not control the financial transactions): I believe you can report a problem via your download history and request a refund that way. From your iTunes receipt, click "Purchase History" (opens iTunes) and then "Report a problem" (I'm not sure exactly what the steps are after this as I've never requestd a receipt, sorry!) – Alexandra Peters, on December 14, 2009 01:03

A comment on the problem "Fligh Control shuts down when I open it. Doesn't work!" in Firemint:

Hi Marian, I'm afraid we're stumped :( It seems that installing another app or re-authorising your computer fixes the issue for some people, but not for others. If you previously had v1.5, you can reinstall it by following these steps: http://www.maclife.com/article/howtos... - not ideal, but hopefully you can at least play again until we figure out what's going on! Please accept our apologies. – Alexandra Peters, on December 14, 2009 00:56

Alexandra Peters set one of Alexandra Peters' replies as an official response to "Flight Control on other platforms?" in Firemint

Alexandra Peters replied on December 10, 2009 23:11 to the idea "Flight Control on other platforms?" in Firemint:

Hi everyone :) Thank you for all your comments about the other platforms you would like to see Flight Control on, it's really great for us to see that there is a lot of interest out there! As you may already have seen, we have announced Flight Control for Nintendo DSi. We don't have a launch date yet but we are trying to get it out there ASAP, just waiting for a few more things to click into place. We are also hoping to announce a few other platforms very soon, but sadly I can't say anything more just yet. We are really grateful for the wonderful response Flight Control has had, and of course we would like as many people as possible to be able to play it!

Alexandra Peters replied on December 01, 2009 04:50 to the problem "Missing flying doctors" in Firemint:

Hi Zyntan, this problem was fixed in v1.6 :)

Alexandra Peters replied on December 01, 2009 04:46 to the question "FC, never-changing battery level, OS 3.1" in Firemint:

Hi Ian, I'm very sorry that we missed your post, I think that was probably because it didn't get flagged as a "problem". I realise you've probably moved on by now, but just in case this is still a problem please feel free to leave a reply and we will look into it! Hopefully one of the updates sorted things out and you've enjoyed many happy landings in the meantime!

Alexandra Peters replied on November 24, 2009 22:54 to the question "how do I access the others please??" in Firemint:

Hi Chris, great to hear you're enjoying Flight Control! You can play the different maps by choosing the "Airfields" button, and you can then use the "Next" and "Previous" buttons to loop through them. Let me know if you need more help finding them :)

Alexandra Peters replied on November 24, 2009 22:37 to the idea "Real Racing, Graded Leader Boards for not so good gamers..." in Firemint:

Hi Cubixel, there is a great overview of Leagues on our blog: http://firemint.com/blog/?p=200 Essentially, there are 20 drivers in each group, and at the end of a championship the top 4 drivers move up into the next division, and the bottom 8 move down into the following division. So it's worth trying for first place if you want to work your way up :) Note that as you move up, the divisions will tend to become more competitive so it may not be the casual playstyle you're looking for anymore, but hopefully there is a happy medium for you somewhere!

You might like to suggest to your friends that they can try out the free limited version of Real Racing, Real Racing GTI (iTunes link: http://itunes.apple.com/WebObjects/MZ...)

We'll definitely consider all feedback for future developments, thanks for taking the time to share it :)

Alexandra Peters replied on November 24, 2009 22:30 to the question "only an iphone game?" in Firemint:

Hi Cassie, unfortunately Real Racing GTI (as well as the full version, Real Racing) are only available on iPhone/iPod touch - but thanks for your interest!

Alexandra Peters replied on November 24, 2009 00:07 to the idea "Can You Modify the Controls to Make Real Racing Better??" in Firemint:

Hi Joe, sorry for the slow response, unfortunately we're a small company and we don't have anyone dedicated to answering questions full time :(

We changed your post to an idea so that the team can look at it for a possible future feature to add to Real Racing, thanks very much for your detailed feedback. Unfortunately there's no way to adjust the brake sensitivity at the moment.

Happy racing!

Alexandra Peters replied on November 24, 2009 00:01 to the idea "Real Racing, Graded Leader Boards for not so good gamers..." in Firemint:

Hi Cubixel, have you tried out the Leagues? They are designed to shuffle the more "hard core" gamers into higher divisions, and casual players into the lower divisions, but still offer competition within that division.

If you're on Facebook, we've got an app there (http://apps.facebook.com/real-racing/) which will let you compare your rank against your Facebook friends.

Finally, you can also set up your own leaderboards on the Cloudcell site. Make sure you log in to your profile, find the people you want in your leaderboard and click the "Follow User" button. Your profile page will then show you a personalised leaderboard.

I know that's not exactly what you were asking for, but hopefully something there will be closer to what you're after :) Happy racing!

Alexandra Peters replied on November 18, 2009 04:48 to the idea "FLIGHT Control Boat & Car" in Firemint:

Hi Sareh, thank you for your feedback, it's great to hear you enjoy Flight Control :) I have changed your post from a question to an idea, so that our team can consider it for possible future development. Thanks again!

Alexandra Peters replied on November 18, 2009 04:45 to the question "when are going to develop games for symbian??" in Firemint:

Hi said, we haven't got any announcements to share at the moment, but keep an eye on our web site or Twitter to keep up with news from Firemint!

firemint.com
twitter.com/firemint

Alexandra Peters replied on November 18, 2009 04:44 to the question "How to play the game race cars" in Firemint:

Hi John, there are no instructions as such - you simply tilt (or touch) to steer, and touch to brake/accelerate, depending on which Control Option you have chosen. If you have a specific question, please feel free to post it here and we will do our best to help you!

Alexandra Peters replied on November 17, 2009 06:12 to the idea "Real names on leaderboards?" in Firemint:

Hi Pique47, unfortunately this is not possible at the moment but I've passed the idea on to our team for possible inclusion in the future - thanks!

Alexandra Peters replied on November 17, 2009 05:46 to the problem "Job App attatckment file types" in Firemint:

Thanks for pointing out the typo, it's been fixed. And I'm going to assume that by attatckment, you meant attachment ;)