Alex Halliday's dashboard

Alex Halliday replied on November 05, 2009 12:29 to the problem "site discription has joined with page title - Meta Data Bug" in SocialGO:

Hello Luke,

This is only on the homepage as it increases the content for search engines to index and increases page rank.

It's a way to increase the ranking of content on your network.

Cheers
Alex

Alex Halliday replied on November 04, 2009 17:27 to the problem "Latest site activity not updating!" in SocialGO:

What is your network URL?

Alex Halliday replied on November 04, 2009 15:34 to the question "Latest Site Activity suddenly stopped showing recent activity!" in SocialGO:

Hey!

What activity is missing?

Cheers
Alex

Alex Halliday replied on October 31, 2009 18:46 to the problem "Many problems to log in" in SocialGO:

Are you still seeing these problems?

Alex Halliday replied on October 31, 2009 18:44 to the question "Admin. Center not loading" in SocialGO:

Hey,

Are you still having problems?

Alex

Alex Halliday replied on October 30, 2009 19:58 to the question "5 URGENT PROBLEMS FOR US THAT SOCIALGO COULD SOLVED" in SocialGO:

Hey!

This evening you should find a far wider delivery of your Message All Members as we just updated that system.

Alex

Alex Halliday replied on October 28, 2009 20:01 to the question "5 URGENT PROBLEMS FOR US THAT SOCIALGO COULD SOLVED" in SocialGO:

1) All old members will turned on for emails in the next 48 hours.

2) Language in emails and notices will be internationalised in the next 2-3 weeks so you can change this.

3) New chat is on it's way. Both a chat room and new browser text-chat is coming.

4) Members can skin their profiles today. Customisation of elements on their profiles will be coming but that is some way off at the moment.

5) Are you saying that your networks get very slow when you have a large number of users online?

Let me know!
Alex

Alex Halliday replied on October 27, 2009 18:02 to the question "In other languages?" in SocialGO:

Hey!

If you submit a copy of the translated language pack we will try and include it in the admin system. If you can't get a copy of the default language pack, please also email me.

Please submit it support@socialgo.com .

Cheers
Alex

Alex Halliday replied on October 26, 2009 13:52 to the problem "Videos not uploading?" in SocialGO:

As per my previous request, please email through the video if you can to alex@socialgo.com so we can look into it further.

Alex Halliday replied on October 26, 2009 12:59 to the problem "Videos not uploading?" in SocialGO:

Hey,

Could you please upload a video now, and if it does not work send me the details to alex@socialgo.com so i can investigate .

Cheers
Alex

Alex Halliday replied on October 25, 2009 08:50 to the problem "Tab visibility?" in SocialGO:

Hey!

It is still very much there! You must first have Member Levels enabled, then you must select the Visible to logged in members only, then the little tick boxes appear!

Cheers
Alex

Alex Halliday replied on October 19, 2009 22:33 to the question "ACTION NEEDED BY SOCIALGO" in SocialGO:

Fantastic to see all your ideas on here and it is great for me to see. My role at SocialGO is try and prioritise things going forward for the development team.

At the moment we are dividing our time in 3 areas. Firstly we are working on the day-to-day bug fixing and general improvements to our systems allowing us to scale the platform as networks get bigger. Secondly we are working on our next version of the core architecture which will allow us to do things which can not currently be done on any social networking platform out there (but is some months off) and thirdly we work on building tools to manage the subscription side to the business. Invoicing, bandwidth logging etc.

I am going to go away and try and distill from your comments here some things which we can deliver to you between now and Christmas. Some thing will have to wait as they are being addressed more fully in our next major version but many of them can be tackled and worked on in the interim.

We are also working on a way to involve you guys far more in the planning stages. News of this will also be making its way to you this week.

Cheers
Alex

Alex Halliday replied on October 19, 2009 21:46 to the update "SocialGO Networks Offline" in SocialGO:

99% of networks are now online and fully operational. Please do update this thread if you are still having issues.

Thanks for your patience.

Alex Halliday posted an update in SocialGO on October 19, 2009 20:13:

SocialGO Networks Offline

We currently have a fault on the SocialGO network. We are working on the problem and will update this thread as we make progress.

Alex Halliday replied on October 19, 2009 20:12 to the problem "My network down. Please help me." in SocialGO:

Hey,

We have a fault on our network.

We are working on the issue as we speak.

Cheers
Alex

Alex Halliday replied on October 19, 2009 19:56 to the problem "I didn't expect!" in SocialGO:

Hey!

We are having some issues with our network at this time. Please stand by while we resolve the issue.

Cheers
Alex

Alex Halliday replied on October 16, 2009 16:50 to the question "ACTION NEEDED BY SOCIALGO" in SocialGO:

Chris,

The purpose of this thread is for you to tell us what you need.

Your particular network requires features which others do not. Suggestions for friends for example requires a large social graph which most networks do not. E-Gifts and E-Cards again are not right for a large number of networks and are hardly used on many social networks which have them today.

Related videos and friend activity feeds are perfectly doable changes and if they are a highly requested can be worked into the timeline.

This is the forum for talking about these things so that should be the spirit that this discussion should be had in. We will consider all suggestions!

Cheers
Alex

Alex Halliday replied on October 16, 2009 16:29 to the question "ACTION NEEDED BY SOCIALGO" in SocialGO:

Hey guys,

There is so much stuff happening at the moment to help you with your networks. I am really excited about what we are up to, here is a run-down.

Coming very soon are :

a) Group Chat as requested
b) New Contact importer with Social network inviter as well
c) Facebook Connect
d) API Documentation and a few methods which are currently missing from the specs and effectively bring it up to version 1.0
e) Zamanta content suggestor for blogging on your networks
f) Time booking widget

(by very soon, read within the next 4 weeks some coming in less than 10 days)

Following that we have :

g) Better member level controls
h) Additional translation of errors and emails
i) Additional emails on member actions
j) Improved content sharing for your members
k) Conversion to streamlined plain-text emails
l) Further integration with Google connect and other services
m) Improved content management on your networks
n) Improved RSS feeds for members, member blogs, forums

As the roadmap firms up we will continue to do posts on the owners network.

We are making great progress getting additional widget developers on board who are mulling things such as user ranking systems, video broadcast widgets and a number of other things which will add loads of value to your networks and keep your users on there.

Our development is driven hugely by what you guys want and need so please do keep in regular contact. Perhaps if you could suggest in order your top 10 features and that would be hugely helpful.

Cheers!
Alex

Alex Halliday replied on October 12, 2009 16:06 to the problem "4 problems or wrong changes maded by Socialgo:" in SocialGO:

Hey!

1) We have a solution to this to ensure all previous registered members will receive email in the next few weeks that will roll out.

2) The video chat system which we originally provided was unreliable and very poor quality. The Widget Laboratory version was supposed to be a higher quality user experience and integrated in-browser chat at the same time.

3) Your members can design their profiles using the custom design widget. Is this what you meant?

4) The internationalisation of errors and emails has been road-mapped in for 3 weeks time.

Cheers
Alex

Alex Halliday replied on October 12, 2009 15:24 to the question "Error on loading Socialgo Admn. Centre" in SocialGO:

This is being looked at. Please try again in 20 minutes.