alleeum's dashboard

1. I know you're going to laugh at me, but I just signed up for Dipity and can't find *any* instructions on how to use it. When I clicked on the pop-up for the 60-second demo, it disappeared. Now I can't get it back. Is there a tutorial or help page somewhere? Is the link staring me in the face?

2. I saw where you said I could make my timeline private by clicking on a link near the title, but I can't find that, either.

Go ahead, laugh. I don't blame you. Just as long as you answer the questions :)

DEAR DIPITY,

Love the product.

I know I'm not the first to request this, but...

Duration bars (as opposed to single points with duration labels) would be really helpful. Sometimes, you want to *show* the length of the period, so you can visually compare durations or see overlaps; sometimes you want to represent an entire period (say, a bar called "high school" that is four years long) while at the same time highlighting specific events within it (say, adding a separate point for the day of the prom).

I know you're concerned that too many duration bars could cause visual clutter, but if you make them optional ("show with a point "or "show with a bar"), we could use them only when we needed to.

Thank you!

DEAR OTHER USERS,

If you would like Dipity to add optional duration bars, please *second my question* below (even if it has already been answered), so Dipity knows you're interested.

My old Verizon phone didn't get coverage at my mother's house, even though the Verizon coverage map said it would. She lives in New England, and clearly the coverage map didn't take into account the mountains and what-not that might get in the way.

Recently, one of the neighbors said she thought Verizon had just built a new tower only a mile away, but she didn't know if it was working yet.

If that's true, and it's working or will be soon, I'd like to become a Verizon customer. But, how to find out?

I went to the Verizon Web site. It still shows full coverage, but that may still be wrong. I followed the instructions and asked my question via e-mail. No one responded.

Today, I called customer service. The girl who answered could only reference a coverage map. Hers was different from the public one, though--hers showed only analog coverage for my mother's area. Why does the public map hide that information?

She disappeared and came back with a list of towers. The alleged new one wasn't on it, although that could be because it isn't active yet.

Unable to help me, she asked if my mother owned land. If she did, perhaps Verizon could build a tower on it right there. (Talk about taking things into your own hands!)

I asked for a number to call at corporate. At least the engineers would know what the plans were--if there really was a tower, and when it was going on line. She went off to ask her supervisor and came back with this: "My supervisor says there isn't anyone to ask about new towers."

What a stupid thing to say. Am I supposed to come to the conclusion that the towers build themselves, or just that Verizon doesn't feel like helping me?

I asked for the main number at corporate, so I could find the "Tower Department" myself, but she wouldn't give it to me.

Come on, Verizon. WTF?

I thought you were in business to make money. Don't you want ours?