Get your own customer support community

About me

Location
Belgium

Recent activity

Subscribe to this feed

  • Bart Van Hauwermeiren started following the problem "Roller Coaster Kingdom CRASH!!!" in Zynga.

  • problem

    Bart Van Hauwermeiren reported a problem in Kramaley Games on November 19, 2009 08:56:

    Bart Van Hauwermeiren
    The problem saga continues ... can you SOLVE THIS asap please? This is really getting annoying!!!!!
    Yesterday morning I was blocked for a while from MC. I got the following message:

    "It looks like you are using automation to access this page.Collecting content or other information from Facebook members using automation is not permitted and could result in the disabling of your account. Review the Facebook Terms. You should be able to visit this page again in a few hours."

    MC worked perfectly afterwards (for about 8hrs lol) so I assumed you were finally straightening out my account, but today it's shit again ... keep getting this message ...

    If I understand it correctly it's not allowed to have like 5 MC tabs open at the same time lol
    (something you have to do in order to keep track of your opponents in a family war!)

    "You may be seeing this message because you have this page open in several browser windows or you've been clicking on bookmarks repeatedly. Avoiding these actions should prevent you from being interrupted again in the future.

    If you're using automation to access this page, please note that collecting content or other information from Facebook members using automation is not permitted and could result in the disabling of your account"
  • problem

    Bart Van Hauwermeiren replied on November 13, 2009 16:57 to the problem "Part of the MC community has problems attacking, healing & stealing (on IE and Firefox)" in Kramaley Games:

    Bart Van Hauwermeiren
    CORRUPTION !!!

    Well so far the best (& only) possible explanation I got was from a fellow MC player ... it might have something to do with a corruption in my account's sql database ...

    Now please do something about it already !
    Do you think this solves the problem? Mark it as solved
  • problem

    Bart Van Hauwermeiren replied on November 12, 2009 20:09 to the problem "Part of the MC community has problems attacking, healing & stealing (on IE and Firefox)" in Kramaley Games:

    Bart Van Hauwermeiren
    Is Kramaley hibernating???

    I mean, come on ... this has been going on long enough now to at least deserve an answer like "we're working on it"????

    This is support right?

    P.S. Should you doubt it ... yep I still can do ZERO in the game due to these issues.
    Do you think this solves the problem? Mark it as solved
  • problem

    Bart Van Hauwermeiren replied on November 07, 2009 22:09 to the problem "Part of the MC community has problems attacking, healing & stealing (on IE and Firefox)" in Kramaley Games:

    Bart Van Hauwermeiren
    Here I am again ...

    One month has passed and I'm still having the same problems, it seems to be facebook account related.

    Early this week I was having problems with healings that froze up, and quite a few with stealing & killing. Hitlisting worked fine ... so did collecting, offering protection & travelling.

    Suddenly, from Wednesday 'till Friday noon, I couldn't even log in to the MC game anymore!!!

    In the last 36hrs though I need to refresh my page at everything I do: 1 hit, 1 heal, etc ... as usual things that don't require ajax scripting work fine (such as travelling etc).

    Fatal error: Uncaught exception 'FacebookRestClientException' with message 'Session key invalid or no longer valid' in /usr/home/mafiacit/public_html/facebookapi_php5_restlib.php:1848 Stack trace: #0 /usr/home/mafiacit/public_html/facebookapi_php5_restlib.php(333): FacebookRestClient->call_method('facebook.fql.qu...', Array) #1 /usr/home/mafiacit/public_html/appinclude.php(368): FacebookRestClient->fql_query('SELECT name FRO...') #2 /usr/home/mafiacit/public_html/getfightoption.php(586): get_name('1344368398') #3 {main} thrown in /usr/home/mafiacit/public_html/facebookapi_php5_restlib.php on line 1848

    Could you please insist with facebook that this has to be settled asap. You are a paying customer of their's, and I'm a good customer of your's I think. They will more likely respond to your request than to mine, as I have had no luck nor response here.

    My MC link:
    http://apps.facebook.com/mafiacities/...

    My facebook link:
    http://www.facebook.com/denburt
    Do you think this solves the problem? Mark it as solved

  • Bart Van Hauwermeiren started following the problem "Error while loading page from Mafia Cities" in Kramaley Games.

  • problem

    Bart Van Hauwermeiren reported a problem in Kramaley Games on October 20, 2009 07:07:

    Bart Van Hauwermeiren
    Mafia Cities has been down for almost a day!
    Mafia Cities seems to be down for about 10 hours now ... it's a worldwide problem so it seems. None can even log on at the moment ...

    Perhaps server problems at your end?
  • problem

    Bart Van Hauwermeiren replied on October 07, 2009 17:53 to the problem "Part of the MC community has problems attacking, healing & stealing (on IE and Firefox)" in Kramaley Games:

    Bart Van Hauwermeiren
    Are you guys on holiday?

    Don't know if it helps, but here's my MC link ...
    http://apps.facebook.com/mafiacities/...

    Please let me know what to do asap (changed browsers yet again, am using Google Chrome now, same deal!)
    Do you think this solves the problem? Mark it as solved
  • problem

    Bart Van Hauwermeiren replied on October 06, 2009 15:54 to the problem "Part of the MC community has problems attacking, healing & stealing (on IE and Firefox)" in Kramaley Games:

    Bart Van Hauwermeiren
    Can you please get back to us with an answer soon?

    It seems that only a small amount of players are affected by this. That doesn't make it less annoying though.

    If it's a PC issue, connection issue or whatever (and you cannot fix it but we can), please tell us what to do.

    Thanks for your time (hoping you guys actually read this forum!!!)

    P.S. I saw this problem also occured in GearQuest a while ago, and in Mafia Cities ... so surely you can respond ...
    Do you think this solves the problem? Mark it as solved
  • problem

    Bart Van Hauwermeiren reported a problem in Kramaley Games on October 06, 2009 07:29:

    Bart Van Hauwermeiren
    Part of the MC community has problems attacking, healing & stealing (on IE and Firefox)
    Fatal error: Uncaught exception 'FacebookRestClientException' with message 'Session key invalid or no longer valid' in /usr/home/mafiacit/public_html/facebookapi_php5_restlib.php:1848 Stack trace: #0 /usr/home/mafiacit/public_html/facebookapi_php5_restlib.php(333): FacebookRestClient->call_method('facebook.fql.qu...', Array) #1 /usr/home/mafiacit/public_html/appinclude.php(368): FacebookRestClient->fql_query('SELECT name FRO...') #2 /usr/home/mafiacit/public_html/ajax.php(152): get_name('1344368398') #3 {main} thrown in /usr/home/mafiacit/public_html/facebookapi_php5_restlib.php on line 1848

    I can't heal, steal or attack for over 48hrs now (and I'm not the only one). I have used law points yesterday, so I am expecting this to be straightened out + at least some compensation in law points please :)
  • question

    Bart Van Hauwermeiren replied on October 06, 2009 07:24 to the question "Why can't I attack???" in Kramaley Games:

    Bart Van Hauwermeiren
    Fatal error: Uncaught exception 'FacebookRestClientException' with message 'Session key invalid or no longer valid' in /usr/home/mafiacit/public_html/facebookapi_php5_restlib.php:1848 Stack trace: #0 /usr/home/mafiacit/public_html/facebookapi_php5_restlib.php(333): FacebookRestClient->call_method('facebook.fql.qu...', Array) #1 /usr/home/mafiacit/public_html/appinclude.php(368): FacebookRestClient->fql_query('SELECT name FRO...') #2 /usr/home/mafiacit/public_html/ajax.php(152): get_name('1344368398') #3 {main} thrown in /usr/home/mafiacit/public_html/facebookapi_php5_restlib.php on line 1848

    I can't heal, steal or attack for over 48hrs now (and I'm not the only one). I have used law points yesterday, so I am expecting this to be straightened out + at least some compensation in law points please :)
    Do you think this answers the question? Mark it as answered

  • Bart Van Hauwermeiren started following the question "Why can't I attack???" in Kramaley Games.

  • problem

    Bart Van Hauwermeiren reported a problem in Kramaley Games on September 19, 2009 08:25:

    Bart Van Hauwermeiren
    Are the servers experiencing difficulties again?
    For a few days now, we have been experiencing connection problems with Mafia Cities app only (the rest of facebook works fine).

    The problems are usually in the main MC screen, and opening the player's walls (which basically means you can't do anything).

    The problems aren't really constant ... a friend of mine in Denmark had the problems yesterday while I didn't have any ... and now it's the opposite.

    Please look into this as soon as possible.

    Thank you.
  • question

    Bart Van Hauwermeiren replied on September 16, 2009 07:39 to the question "Fake Account Used by multiple Families with proof!!!!" in Kramaley Games:

    Bart Van Hauwermeiren
    This is from my member Abderrahim's wall ... (Wayne posted without logging off from her account lol)

    http://apps.facebook.com/mafiacities/...

    Wayne Edwards wrote
    4 days ago (Ignore or Unignore)
    nothing to do with me m8

    Bobby Hendershott wrote
    4 days ago (Ignore or Unignore)
    shangai is not an HR city. thats what that is for.
    and wtf is that about?
    l
    l
    l
    v
    kind of lost track of that one there?

    Sarah Black wrote
    4 days ago (Ignore or Unignore)
    she has pictures and looks real to me, and more friends so i think shes real if i find out otherwise then she wont stay but untill then shes stayin
    Sarah Black

    Sarah Black wrote
    4 days ago (Ignore or Unignore)
    theif
    Do you think this answers the question? Mark it as answered
  • question

    Bart Van Hauwermeiren replied on September 16, 2009 07:37 to the question "Fake Account Used by multiple Families with proof!!!!" in Kramaley Games:

    Bart Van Hauwermeiren
    2 mins ago You were healed 160 health by Sarah Black. [Delete]
    2 mins ago You were healed 160 health by Sarah Black. [Delete]
    2 mins ago You were healed 160 health by Sarah Black. [Delete]
    2 mins ago You were healed 160 health by Sarah Black. [Delete]
    2 mins ago You received 110 damage from Wayne Wood and dealt 24. You died and lost all your money. You lost the fight. [Delete]
    2 mins ago You received 25 damage from Wayne Wood and dealt 24. You lost the fight. [Delete]
    2 mins ago You received 20 damage from Wayne Wood and dealt 19. You lost the fight. [Delete]
    3 mins ago You received 118 damage from Wayne Wood and dealt 22. You lost the fight. [Delete]
    3 mins ago You received 21 damage from Wayne Wood and dealt 17. You lost the fight. [Delete]
    3 mins ago You received 25 damage from Wayne Wood and dealt 24. You lost the fight. [Delete]
    3 mins ago You received 102 damage from Wayne Wood and dealt 24. You lost the fight. [Delete]
    3 mins ago You received 110 damage from Wayne Wood and dealt 22. You lost the fight. [Delete]
    3 mins ago You were healed 160 health by Sarah Black. [Delete]
    3 mins ago You were healed 50 health by Wayne Wood. [Delete]
    3 mins ago You were healed 50 health by Wayne Wood. [Delete]
    3 mins ago You were healed 50 health by Wayne Wood. [Delete]
    3 mins ago You were healed 50 health by Wayne Wood. [Delete]
    4 mins ago You were healed 50 health by Wayne Wood. [Delete]
    4 mins ago You were healed 50 health by Wayne Wood. [Delete]
    4 mins ago You were healed 50 health by Wayne Wood. [Delete]
    4 mins ago You were healed 50 health by Wayne Wood. [Delete]
    5 mins ago You received 19 damage from Wayne Wood and dealt 25. You were sent to the hospital! You won the fight. [Delete]
    5 mins ago You received 110 damage from Wayne Wood and dealt 20. You lost the fight. [Delete]
    5 mins ago You received 24 damage from Wayne Wood and dealt 22. You lost the fight. [Delete]
    5 mins ago You received 24 damage from Wayne Wood and dealt 22. You lost the fight. [Delete]
    5 mins ago You received 24 damage from Wayne Wood and dealt 22. You lost the fight. [Delete]
    5 mins ago You received 19 damage from Wayne Wood and dealt 22. You won the fight. [Delete]
    5 mins ago You received 22 damage from Wayne Wood and dealt 20. You lost the fight. [Delete]
    6 mins ago You received 94 damage from Wayne Wood and dealt 25. You lost the fight. [Delete]
    6 mins ago You received 118 damage from Wayne Wood and dealt 19. You lost the fight. [Delete]
    6 mins ago You received 18 damage from Wayne Wood and dealt 19. You won the fight. [Delete]
    6 mins ago You received 19 damage from Wayne Wood and dealt 17. You lost the fight. [Delete]
    6 mins ago You were healed 160 health by Sarah Black. [Delete]
    6 mins ago You were healed 50 health by Wayne Wood. [Delete]
    6 mins ago You were healed 160 health by Sarah Black. [Delete]
    6 mins ago You were healed 160 health by Sarah Black. [Delete]
    6 mins ago You were healed 160 health by Sarah Black. [Delete]
    9 mins ago You received 222 damage from Wayne Edwards and dealt 30. You died and lost all your money. You lost the fight. [Delete]
    9 mins ago You received 255 damage from Wayne Edwards and dealt 24. You lost the fight. [Delete]
    9 mins ago You received 45 damage from Wayne Edwards and dealt 30. You lost the fight. [Delete]
    9 mins ago You were healed 160 health by Sarah Black. [Delete]
    9 mins ago You were healed 160 health by Sarah Black. [Delete]
    9 mins ago You were healed 160 health by Sarah Black. [Delete]
    9 mins ago You were healed 160 health by Sarah Black. [Delete]
    9 mins ago You received 197 damage from Wayne Edwards and dealt 27. You were sent to the hospital! You lost the fight. [Delete]
    9 mins ago You received 23 damage from Wayne Edwards and dealt 20. You lost the fight. [Delete]
    9 mins ago You received 22 damage from Wayne Edwards and dealt 32. You won the fight. [Delete]
    9 mins ago You received 205 damage from Wayne Edwards and dealt 34. You lost the fight. [Delete]
    9 mins ago You received 22 damage from Wayne Edwards and dealt 24. You won the fight. [Delete]
    9 mins ago You received 23 damage from Wayne Edwards and dealt 22. You lost the fight. [Delete]
    9 mins ago You were healed 160 health by Sarah Black. [Delete]
    9 mins ago You were healed 160 health by Sarah Black. [Delete]
    9 mins ago You were healed 160 health by Sarah Black. [Delete]
    10 mins ago You were healed 160 health by Sarah Black. [Delete]
    11 mins ago You received 115 damage from Wayne Edwards and dealt 19. You died and lost all your money. You lost the fight. [Delete]
    11 mins ago You received 48 damage from Wayne Edwards and dealt 17. You lost the fight. [Delete]
    11 mins ago You received 37 damage from Wayne Edwards and dealt 30. You lost the fight. [Delete]
    11 mins ago You received 28 damage from Wayne Edwards and dealt 20. You lost the fight. [Delete]
    11 mins ago You received 51 damage from Wayne Edwards and dealt 22. You lost the fight. [Delete]
    11 mins ago You received 37 damage from Wayne Edwards and dealt 20. You lost the fight. [Delete]
    11 mins ago You received 28 damage from Wayne Edwards and dealt 20. You lost the fight. [Delete]
    11 mins ago You received 165 damage from Wayne Edwards and dealt 30. You lost the fight. [Delete]
    11 mins ago You were healed 160 health by Sarah Black. [Delete]
    11 mins ago You were healed 160 health by Sarah Black. [Delete]
    11 mins ago You were healed 160 health by Sarah Black. [Delete]
    11 mins ago You were healed 160 health by Sarah Black. [Delete]
    11 mins ago You received 271 damage from Wayne Edwards and dealt 32. You died and lost all your money. You lost the fight. [Delete]
    11 mins ago You received 37 damage from Wayne Edwards and dealt 22. You lost the fight. [Delete]
    11 mins ago You received 222 damage from Wayne Edwards and dealt 22. You lost the fight. [Delete]
    12 mins ago You received 83 damage from Wayne Edwards and dealt 17. You lost the fight. [Delete]
    12 mins ago You received 48 damage from Wayne Edwards and dealt 17. You lost the fight. [Delete]
    12 mins ago You were healed 160 health by Sarah Black. [Delete]
    12 mins ago You were healed 160 health by Sarah Black. [Delete]
    Do you think this answers the question? Mark it as answered

  • Bart Van Hauwermeiren started following the question "Fake Account Used by multiple Families with proof!!!!" in Kramaley Games.

  • Bart Van Hauwermeiren started following the idea "War Meter and a 25 hour MC day" in Kramaley Games.

  • idea

    Bart Van Hauwermeiren replied on August 27, 2009 14:01 to the idea "War meter and Kill Feed improvement suggestions" in Kramaley Games:

    Bart Van Hauwermeiren
    I like both war meters, but here are some suggestions ...

    Killing feed

    - should also display tag-less players that get hit, so we can filter out spies & fakes more easily

    - should be visible to dons only (a feature where don's could add other people like underbosses etc would be very nice): all family members have access to this info so possible sensitive info gets out quickly to spies or people with loose lipps :)

    War meter feed

    - should have an option to start "war mode" on a certain family, resetting the counter for that specific family to zero, or creating a seperate counter ...

    Out of that, great job DT ... I love it!!!
    Do you think this is one of the best points? Mark it as a good point
  • problem

    Bart Van Hauwermeiren reported a problem in Kramaley Games on August 27, 2009 13:55:

    Bart Van Hauwermeiren
    PR fight list information bug
    We've been trying to use the "protection rating" option on the fightlist to determine who had updated PR in Miami recently, and we came accross quite a few that should have 100,000 PR or more and have updated within the past 2 days.

    After frisking these for bizz, it seemed that they indeed updated in the past few days ... but in an entirely other city ... most don't even own an illegal in Miami.

    So please fix this, or please enlighten me how we should interpret the info that comes out of this list ....
  • problem

    Bart Van Hauwermeiren replied on July 15, 2009 12:11 to the problem "Bug after page loading !" in Kramaley Games:

    Bart Van Hauwermeiren
    Just turned my addblocker off. It seems that it's a Google banner advertisement that's overlapping those specific links !!!

    the add is located at http://www.studioboost.com/ads/ad_ban...

    This is the source code:
    Do you think this solves the problem? Mark it as solved
next » « previous