Brandon's dashboard

Brandon replied on June 05, 2009 15:54 to the question "How do i remove Minggl?" in Minggl:

Please verify that Minggl is uninstalled by looking in your addons menu.

If it's gone, it may have been set as your home page somehow, you can check and dhange that in tools > optiions > main tab

Brandon replied on June 05, 2009 15:52 to the idea "I can't reset my password and I can't set up Minggl." in Minggl:

Ariana,

I've verified the password reset is working. Can you please elaborate on why you can't reset yours?

You can start the process by going to http://www.minggl.com/user/login and clicking the Forgot your password? link

A comment on the update "What other apps would you like Get Satisfaction to integrate with?" in Get Satisfaction:

+1 for Redmine – Brandon, on May 20, 2009 18:06

Brandon replied on May 20, 2009 17:48 to the problem "Firefox freezes (hangs) when Minggl toolbar is active." in Minggl:

Where exactly does it freeze? And/Or what are you doing when it freezes?

Right after install (install, restart firefox, freeze)? After logging into Minggl? After attaching profiles? When viewing stream/friends list? Randomly?

Mac or PC? What version of FireFox?

Brandon replied on May 20, 2009 17:38 to the problem "Minggl stream requires me to go to Minggl homepage before loading" in Minggl:

Please disable noscript from tools > addons, restart firefox and see if the problem persists.

Also, can you clarify "doesn't show anything?" Even when I have noscript to forbid minggl.com I still see the "Status Update" box in the stream (even though it doesn't work)

I'm also confused on, does it not work at all ever, or does it not work until you go to minggl? In which case, do you close stream go to minggl.com open stream and it works? step by step instructions on how it does or doesn't work would be helpful.

Brandon replied on May 15, 2009 23:58 to the problem "Initial install/setup logs into facebook ok, finds 0 friends..." in Minggl:

Sorry it took so long, but this is fixed now.

Please restart your browser, and your friends should get imported during the next 30 mins (give or take).

Brandon replied on May 15, 2009 23:55 to the problem "Minggl stream requires me to go to Minggl homepage before loading" in Minggl:

Is this on a Mac or PC?

Brandon replied on May 14, 2009 03:03 to the question "Facebook Business Page" in Minggl:

Are you talking about fan pages? Minggl only supports traditional user profiles right now.

If it's a user profile you can't get to work, please let us know what browser and OS you're using.

Brandon replied on May 14, 2009 03:00 to the problem "Initial install/setup logs into facebook ok, finds 0 friends..." in Minggl:

Friends import in facebook is currently broken. I'll get this fixed and rolled out tomorrow at the latest.

Sorry for the confusion!

Brandon replied on April 29, 2009 21:46 to the question "message says "you have XX new events" rather than automatic updates to my stream" in Minggl:

This is how Minggl works now. We also keep track of how many new events you have when the stream is closed and put that number in the toolbar next to the stream button.

This update gives users the choice of when they want to see new events. Instead of forcing new updates to show on a schedule.

We'd love some feedback from you on what you don't like. Do you get too many events at a time? Is it confusing?

Brandon replied on April 21, 2009 20:54 to the question "when will this work with windows mobile?" in Minggl:

There are no plans to support windows mobile at this time. If you wanna do status updates from your phone www.ping.fm works great since you can do so via text message or their website.

Brandon replied on March 24, 2009 22:16 to the question "Why isn't my Facebook status changing?" in Minggl:

Randa,
This is working for me currently, do you still have this problem?

Brandon replied on March 24, 2009 22:13 to the question "Flickr Status" in Minggl:

You're not missing anything! Flickr doesn't have status updates.

Brandon replied on February 23, 2009 22:34 to the question "How do I create a Minggl note?" in Minggl:

Are they turned on? The farthest right button in the toolbar toggles mNotes on/off

Brandon replied on February 12, 2009 18:55 to the question "Is Minggl compatible with Firefox 3.0.6?" in Minggl:

Does it lock up all the time no matter what after you install the toolbar or only during certain actions?
What other addons do you have?
What operating system are you running?

Brandon replied on February 03, 2009 14:21 to the problem "Can't Add Any Sites" in Minggl:

All sites are currently working.

Brandon replied on February 03, 2009 14:17 to the problem "Rejected my username and passwords to add sites!!!!!!!" in Minggl:

Sorry, I did mean to say the menu in the toolbar.

Our toolbar usually does not work behind proxies (currently) and if the toolbar has "No Connection," then adding sites will not work either.

Brandon replied on February 02, 2009 23:58 to the problem "Rejected my username and passwords to add sites!!!!!!!" in Minggl:

Unfortunately we can't support MySpace in any language other than english at this time. I haven't looked at Facebook yet, but it's probably the same deal.

Twitter is working fine for me. Assuming you're using all english characters I'm not sure what the problem is. If you enable logging (Menu > Settings Panel > Toolbar > Check all under Logging) it'd be helpful.

Brandon replied on February 02, 2009 19:14 to the problem "Rejected my username and passwords to add sites!!!!!!!" in Minggl:

Are you using non-english characters for username or password by chance? like Ñ or anything?

Brandon replied on January 30, 2009 01:11 to the problem "Rejected my username and passwords to add sites!!!!!!!" in Minggl:

Please try again, this should be fixed now