Brandon's dashboard

Brandon replied on August 23, 2009 03:39 to the problem "Bumping (length of interstitial) after CG Exempt programs" in Tightrope Media Systems:

Tony,

We noticed this a while back, and we are working towards a fix. In the future it will be the case that if either program is exempt, then the interstitial will not be applied.

Brandon replied on August 23, 2009 03:34 to the question "CarouselScreenSaver.exe.config" in Tightrope Media Systems:

Randy, this is a little outside of my area of expertise, I will hazard a guess, and I will poke the person who would know the answer.

I THINK that the way it works is that the first time the screen saver launches, it copies the data in the config file into the preferences for the application. Subsequent launches of the application don't look at the config file at all.

Your best bet would be to modify the config file and try it on a machine that you have not ran our screen saver on before.

Let me see if I can get Scott to give you a better answer, he would know for sure.

Brandon replied on August 23, 2009 03:29 to the idea "Notification when Live IP Streaming Fails?" in Tightrope Media Systems:

Two things, we will contact you as far as more details regarding the issues you are having, ideally we wouldn't need to let you know it failed, because it should never fail.

That being said, interesting idea, let me see how we could do it.

Brandon set one of Brandon's replies as an official response to "ATSC Tuner on video input box" in Tightrope Media Systems

Brandon replied on August 23, 2009 03:26 to the idea "ATSC Tuner on video input box" in Tightrope Media Systems:

Robert,

Unfortunately our software can't handle ATSC feeds as of now. It is something we are aware of, and we may look into it in the future.

Brandon replied on August 23, 2009 03:24 to the question "Carousel Display on Cablecast PC" in Tightrope Media Systems:

Keith,

First of all, you should be able to exist the Carousel Display Engine application by holding the Q key on the keyboard for a few seconds.

As far as what is causing this, f you recently did an update, it's possible that the incorrect distribution of the Carousel software got installed on the Cablecast machine. Do you know what type of machine it is? Is it an SX server? Also, please let us know what version of Carousel is installed. You can find this by going to:
Control Panel and then to:
Add / Remove Programs.

We are looking for either "Carousel" or "Carousel Framework". If it is an SX server, the framework should be installed. If Carousel is installed it would explain this issue.

Brandon replied on August 23, 2009 03:19 to the problem "Big Problem with Auto Authorize Permission" in Tightrope Media Systems:

Megan,

We had a conversation about this yesterday in our daily meeting, no news yet, but we will keep you posted.

Brandon set one of Brandon's replies as an official response to "Show search by format?" in Tightrope Media Systems

Brandon replied on August 23, 2009 03:18 to the question "Show search by format?" in Tightrope Media Systems:

It is possible, but you need to do a "Media Search".

From the Main Menu
Click Shows
Switch to the Media Search Tab
Search away!



Hope that helps!

Brandon replied on August 23, 2009 03:14 to the praise "John Reilly is Totally Rad!" in Tightrope Media Systems:

I agree, he IS rad!

Brandon set one of Brandon's replies as an official response to "Advanced Search Enhancement" in Tightrope Media Systems

Brandon replied on August 23, 2009 03:12 to the idea "Advanced Search Enhancement" in Tightrope Media Systems:

Paul,

Great news, this feature is ready and waiting for you :)

In the show search page, you can click the "+" button and add additional fields to your heart's content.

If you have other questions, please let us know, hope this helps!

Brandon replied on August 23, 2009 03:06 to the idea "Multiple Check Boxes" in Tightrope Media Systems:

Neat!

Brandon replied on August 23, 2009 03:04 to the question "preferred playback format for digital files" in Tightrope Media Systems:

Marcus,

A few things, MPEG1 is not supported, you can do MPEG2 with a .mpg or a .avi extension.

As far as the preferred format, it all depends how you are using the system. If you are going to be keeping lots of content on it for a long time, MPEG-4 makes a lot of sense, small files, but they take a while to create.

If you are going to have a lot of turn-over on the server and things are not sticking around for long, you can use MPEG-2, the files are a little larger, but you can create them faster than real time.

Hope that helps!

Brandon set one of Brandon's replies as an official response to "Can I create multiple non active channels on a 2 channel license?" in Tightrope Media Systems

Brandon replied on July 29, 2009 19:20 to the question "Can I create multiple non active channels on a 2 channel license?" in Tightrope Media Systems:

Ross,

Unfortunately you will only be able to create two channels if you have a two channel license. You are always welcome to use our demo site for experimentation if you want to see how things look, that site is available at http://demo.trms.com.

Brandon set one of Brandon's replies as an official response to "Should we update to Internet Explorer 8 on trms machines?" in Tightrope Media Systems

Brandon replied on July 27, 2009 15:53 to the question "Should we update to Internet Explorer 8 on trms machines?" in Tightrope Media Systems:

No problems have been reported thus far. You should be fine to update.

Brandon set one of Brandon's replies as an official response to "Heads-up Display App?" in Tightrope Media Systems

Brandon replied on July 22, 2009 21:16 to the question "Heads-up Display App?" in Tightrope Media Systems:

Tim,

That app was something that my alter ego created. I will take a look and see what it would take to get it up on our labs.trms.com site.

Stay tuned...