Brian Klug's dashboard

Brian Klug replied on August 29, 2009 18:18 to the question "Snow Leopard support?" in ExpanDrive:

Hi all, this is how you can fix it:
http://twitter.com/dustball/status/36...

Brian Klug asked a question in ExpanDrive on May 13, 2009 01:40:

Where are the cache settings?

I'd like to a) tell it to cache very aggressively and never check files again b) have a button to reset the cache.

WebDrive does this.

Brian Klug asked a question in ExpanDrive on May 13, 2009 01:38:

Support for ignoring folders/files on remote host?

Can the product be set to ignore folders on the remote host, for example ".svn"?

Could be based on regex, a simple pattern match, or even just a list.

Brian Klug replied on October 21, 2008 23:33 to the idea "The "A new topic was posted" e-mails sent from Get Satisfaction should include the subject of the topic." in Get Satisfaction:

Threading ID? Is there such a thing?

This blog describes something called Threading-ID, but he is only proposing a new header.

There are other headers, but I've been unable to use them for the purposes of instructing g-mail not to clump them together. The only solution I've found is to use different subjects.

Brian Klug replied on June 11, 2008 20:56 to the discussion "transparency and pbwiki" in PBwiki:

Hi Tim!

Have you seen the "Tell us what you think about PBwiki 2.0" link on 2.0 wikis? There are tabs that show tickets as we fix them.

We may make this more prominent ... and think about other ways to include the community into the details of our daily work ... thanks for the feedback :)

Brian Klug replied on May 27, 2008 21:34 to the question "Is it possible to use a Satisfaction widget over HTTPS?" in Get Satisfaction:

Hi there! We're going to redo out help page later this year, so I think that will be a good opportunity to use the code proxy the requests on HTTPS connections. Thanks -- we'll synch back up :)

Brian Klug replied on May 08, 2008 02:41 to the question "Line breaks in PBwiki comments" in PBwiki:

Guy - I don't appreciate your accusation. It is absurd to suggest that we're intentionally keeping product quality low in order to force users to switch to 2.0.

I was directed to this thread by David, our CEO, who asked me, "If this is indeed a small fix, can it be made?".

Brian Klug asked a question in RescueTime on April 24, 2008 17:29:

How can I tag everything from one domain?

I frequently go to new sites on a particular domain name, for example xxxxx.domain.com then yyyyyy.domain.com. I want them to always be tagged the same - I don't want to have to login and tag each new hostname every day.

Brian Klug replied on April 24, 2008 03:07 to the problem "Custom HTML - Where has it gone?" in PBwiki:

Hi all - just an update to let you know we are still working on this. There are some security-related pre-requisites we need to fix first. We do take security seriously, so please understand this is the reason for the inconvenience of not having the Custom HTML feature.

Brian Klug replied on March 28, 2008 02:49 to the question "Cant save page with data pasted from Google Sites." in PBwiki:

Hi Pete! What does the error message say?

Brian Klug set one of Brian Klug's replies as an official response to "Can we somehow get user donations?" in PBwiki

Brian Klug set one of Brian Klug's replies as an official response to "Can we somehow get user donations?" in PBwiki

Brian Klug replied on March 02, 2008 19:18 to the idea "Can we somehow get user donations?" in PBwiki:

Hi there! If you have an annual plan, you can see how much time is left here: wikiname.pbwiki.com/extend.php

(replace wikiname with your real wiki name)

You can also extend your plan right there. Note that PayPal plans are billed differently and don't work with extend.php.

Brian Klug replied on March 02, 2008 17:14 to the question "2.0 beta -- can't figure out how to link to new/another page." in PBwiki:

Hi there! We just updated the 2.0 beta - take a look and see if it isn't much easier now!

Brian Klug replied on February 14, 2008 22:28 to the question "Adding more tabs to sidebar" in PBwiki:

Hi there! How come you are posting anonymously?

Brian Klug replied on February 05, 2008 17:31 to the problem "I just created a wiki, but now I can't login...." in PBwiki:

Thanks - we are looking into this right now.

Brian Klug replied on February 05, 2008 06:25 to the problem "Blocked from accessing pbwiki.com?" in PBwiki:

Are other websites working for this user? What about other secure websites, such as https://www.fortify.net/sslcheck.html ?

Brian Klug marked one of Mike's replies in PBwiki as useful. Mike replied to the problem "I am the creator/administrator of a private wiki, but I cannot log in to the wiki.". Brian Klug and 2 other people think it's one of the best replies.

Brian Klug replied on February 05, 2008 05:11 to the problem "I just created a wiki, but now I can't login...." in PBwiki:

Hi - what is your wiki name?

Brian Klug reported a problem in Get Satisfaction on February 05, 2008 05:07:

Nobody understand "reply" to main topic vs. "reply" to another reply

This is purely a usability issue. The product is functioning fine - its just that I've seen most of our users misunderstand "reply" functionality. Clearly there are people that are engaged in a conversation with each other, but they are using the main "reply" button. Not a big deal - just pointing out my observation.