Cam's dashboard

Cam replied on November 07, 2009 00:36 to the problem "Flock cannot find the right side of my screen" in Flock:

Hi John,
Sorry to hear you're experiencing this issue. However, you seem to be using an extremely old version of Flock! Please follow these instructions to back up your profile, and upgrade to our latest version (2.5.5).
1. Back up your Favourites.
2. Back up your Feeds.
3. Find your Profile.
4. Go to www.flock.com and download the newest version.
5. Install 2.5.5.
Let me know if this fixes your issue. If it does not, I will gladly continue troubleshooting with you.
Thanks,
~Cam

Cam replied on November 06, 2009 22:10 to the praise "extra ordinary brouser" in Flock:

Hi Raju,
Thanks very much for your kind words! It's always good to hear when people enjoy what we make.
Rock on,
~Cam

Cam replied on November 06, 2009 22:00 to the problem "Flock not working" in Flock:

Hi Vimal,
Do you get this connection error with just Flock, or does it happen to other browsers also?
Thanks,
~Cam

Cam replied on November 06, 2009 21:58 to the question "Out of the blue, Flocks can't display Hotmail properly. Any solution?" in Flock:

Hi Chris,
Sorry to see you're experiencing this issue!
First of all, when you're on hotmail, please try to Hard Refresh (hold Shift and press refresh).
Then, make sure you have Javascript enabled. To do this, go to Tools >> Options >> Content, and make sure "Enable Java" and "Enable Javascript" are both selected.
Thanks, and let me know how this works.
~Cam

Cam replied on November 06, 2009 21:46 to the question "where are the widgets gone in 2.5.5" in Flock:

Hello Practicles Maximus,
Sorry to hear you're experiencing this issue! Please give this a go:
Please try this:
1. Find your Profile.
2. Find the file flock-data.sqlite
3. Rename it flock-data-backup.sqlite
4. Restart flock.
Thanks, and let me know how this works!
~Cam

Cam replied on November 06, 2009 21:42 to the question "Favorites gone in sidebar" in Flock:

Hi PapaMidnite,
Please try this:
1. Find your Profile.
2. Find the file flock-data.sqlite
3. Rename it flock-data-backup.sqlite
4. Restart flock.
Thanks, and let me know how this works!
~Cam

Cam replied on November 06, 2009 21:23 to the problem "Flock fails to load flash and HTML Properly" in Flock:

Hi Jet,
Sorry to hear that you are experiencing this issue. To start, could you please confirm that you have Javascript enabled? To find this out, go to Tools >> Options >> Content, and be sure "Enable Javascript" and "Enable Java" are selected.
Once you have done that, visit the sites and hard refresh a few times (Hold shift when pressing refresh on the page).
If this does not work, would you be able to send me the URL to one or two of the sites you are seeing this issue on?
Thanks, and let me know how this works.
~Cam

Cam replied on November 06, 2009 20:09 to the question "How do I get rid of the sidebar permanently, that is, disable it (turn off) FOREVER?" in Flock:

Hi Imrealgod,
We apologize for the late reply! Our intent was definitely not to cause any strife.
In short, no. Disabling the sidebar that completely is just not possible. It is a core piece of Flock itself, and cannot be removed. The most you can do is stop it from popping up on a session by session basis, as you have already done.
Sorry for this inconvenience, and if you have further questions do not hesitate to ask.
~Cam

Cam set one of Cam's replies as an official response to "Widgets gone and won't come back! Help!" in Flock

Cam replied on November 05, 2009 18:35 to the problem "Widgets gone and won't come back! Help!" in Flock:

Hello all,
Please try this:
1. Find your Profile.
2. Find the file flock-data.sqlite
3. Rename it Flock-data-backup.sqlite
4. Restart Flock.
5. Test Myworld. Try to enable the widgets.
Let me know how this works for you!
~Cam

Cam replied on November 04, 2009 17:16 to the problem "Can't edit properties from the Bookmark Toolbar?" in Flock:

Gip213,
Hmm. Please try disabling your extensions/toolbars, and then testing out tha Properties action. If it works, re-enable all your addons and toolbars one by one to isolate which one is causing the trouble.
Thanks, and let me know how this works.
~Cam

Cam replied on November 03, 2009 19:36 to the question "How to let Flock resend without asking me every time?" in Flock:

Gottarun,
It's not a change as much as a core mozilla issue. You can see it here, along with comments from other users that have seen it. It has been fixed in Firefox 3.5, but Flock is built from Firefox 3.0 code. As a result, we still show the issue for the moment and cannot affect it for the time being.
Thank you for your understanding, and sorry for the inconvenience.
~Cam

Cam replied on November 03, 2009 18:44 to the question "How to let Flock resend without asking me every time?" in Flock:

Hi Gottarun,
This message is a Facebook-spawned dialogue sent when information needs to be resent. This is common on pages such as this. It would also happen on pages such as online banking, some ebay pages, or anything that requires constant action.
As a result, we can not affect it or cause an auto resend. Sorry for the inconvenience!
~Cam

Cam replied on November 03, 2009 17:57 to the problem "Can't edit properties from the Bookmark Toolbar?" in Flock:

Hi Gip213,
I cannot reproduce this on my end. What OS and version of Flock are you running? Also, when you right click on a favourite, does it give you any sort of failure message aside from the ones in the error console? If so, what do they say?
Thanks, and sorry for the inconvenience.
~Cam

Cam replied on November 03, 2009 17:39 to the problem "People services won't work, forced services update doesn't work either." in Flock:

Hi Seville,
Sorry to hear you're experiencing this issue! Try this:
1. Find your Profile.
2. Find the file flock-data.sqlite
3. Rename it to flock-data-backup.sqlite
4. Restart Flock
Let me know how this works!
~Cam

Cam replied on November 03, 2009 17:36 to the question "SCRIPT ERRORS" in Flock:

Hi Mike,
What kinds of errors are you getting? Could you please provide a screenshot of the error? Also, what OS and version of Flock are you running?
Thanks, and sorry for this inconvenience!
~Cam

Cam set one of Cam's replies as an official response to "I want my bookmarks back!!!" in Flock

Cam replied on November 03, 2009 17:29 to the question "How do I install Flock on Ubuntu 9.10?" in Flock:

Excellent! Hope you enjoy Flock on Ubuntu!

Cam replied on November 03, 2009 17:28 to the problem "Why is searching so broken?" in Flock:

Hi Aaron,
That seems strange that searching is failing on the service site. Does this problem happen on other browsers too?
Regardless, if you have any extensions or addons, could you please disable them all and then try to make a few searches, please? If this solves the issue, re-enable your extensions one by one to isolate the culprit.
Thanks, and let me know how all of this works.
~Cam

Cam replied on November 03, 2009 17:19 to the question "How do I install Flock on Ubuntu 9.10?" in Flock:

Hi Hb_Kai,
You can find instructions on how to install flock onto Ubuntu here.
Hope this helps!
~Cam