Cameron Walters's dashboard

I agree 100%, being able to leverage the google analytics that most of us use anyway seems like the way to go. – Dave Rhea, on August 29, 2008 19:13

Yeah, it should be pretty simple. I've been meaning to upgrade to using ga.js instead of the old urchinTracker anyway, so I'll run this by the business types and see if I should add it real quick. – Scott Fleckenstein, on August 29, 2008 19:11

Yes, great idea! – Gaurav, on August 29, 2008 19:05

Great suggestion! – Robert K., on August 29, 2008 18:16

A lot of the statistics that I'd be interested in seeing (frequented topics, time of day, geographic area) can be handled pretty nicely via Google Analytics, which my company is using on most of our other sites.

Perhaps an easy thing to do would be to allow companies to enter their Google Analytics ID into a field somewhere in the Admin area, and Satisfaction could then render out the required javascript at the bottom of every one of that company's pages.

It's hopefully a relatively minor change, and it would give companies a huge set of data to peruse through. Definitely not perfect (you wouldn't get specific "customer service oriented" metrics), but it would be a start.

Just a thought,

-John

You can add support for it in 5 minutes.

<%= image_tag("http://www.gravatar.com/avatar/#{ MD5::md5(user.email.downcase) }") %>

xfactor99, Check out this page on Twitter: http://twitter.com/devices
(I got there by clicking "Settings" and then the "Devices" tab). Hopefully that's what you're looking for?

has anyone figured out how to get text from direct messages only...

Jay - perhaps that's a new feature. This conversation was posted 9 months ago. There was no delete account function at that time. – Courtney, on August 28, 2008 14:05

its called the delete account button – Jay Turner, on August 28, 2008 10:08

+1 for both FireEagle and Brightkite. FireEagle doesn't allow users under 18 years of age, which, IMHO, is bull, so those under 18 would need to use Brightkite, if they're into that type of stuff.

+1 For the FireEagle stuff. FireEagle integration for locations would be a great thing to see.

Please, Twitter :)

Great idea mdy. I'll definitely use that in the future.

Good point. I often use Google site search because our search admittedly still needs some work. – Eric Suesz, on August 25, 2008 15:44

While this feature is still not available in GSFN, I thought I'd share with you the work-around that I've been using in the meantime.

Google seems to actively search and index GSFN (though not in real-time), so I usually use Google's site-specific search to look for old replies.

The search parameter is "site:[partial or full URL] [keywords]" where:

a. "site" - tells Google to restrict search results to only web pages that start with the URL you specified

b. "keywords" - can be any combination of keywords that you're searching for.

So, here's an example of a search for all replies made by kevin1:
Click to see search results.

The search results can be narrowed further by specifying additional keywords.

Since Google's indexing of this site isn't real-time, the newer replies usually don't appear in the search results. But if I'm interested in newer replies, I usually just page through a person's dashboard. I really just use this when I want to find older replies.

That's strange. As said in the starting post, in my case it looks like "ordered after the oldest". ;-) So one doesn't know...would like to hear about any further fixes and/or news... – Philipp Grunwald, on August 25, 2008 13:19

Hey Kevin, thanks for your reply, you also make some great additional points! :)
Especially the second paragraph.

But I don't agree with you on the third paragraph. As both described by me and partly by yourself, the problem with this is, it isn't exactly the solution for finding a specific answer! Even if one might only marked only a few answers, but what if not??

I think, in General one could integrate this though, so this would drift more into the direction of a kind of diigo / delicious / social sharing thing! Because, yeah, maybe I'd be interested in what you think are the best points, although I'm not interested in your "saved for later" items, as they are too (!) specific for me! I think that would be realistic. Because although sharing of "favorites" seems to be a good option at first sight, if you name it "saved for later reference", the appeal of it quickly fades!

And concerning your question: I don't know a way to display "tag events" (?), when you mean "marked as useful / as one of the best points"! I think this is still missing.

And concerning tags, yes, I think also the team here is conscious about the fact, that the tag system isn't enough for (and also not made for!) finding specific replies. But I think the tag system is great and useful in itself for tracking certain keywords. The only thing one would have to improve long-term, is the tag quality & consistency.

Actually it does not seem to be by "everyone's usage" as far as I can tell. it just seems to be in the order that I added the products to my profile.

For example, Audiosurf has certainly very little usage either by me or by anyone in GSFN, and yet it's the very first

Phillip makes a good point. The way I think of it, his idea is another way of allowing people to "tag" replies. Users would be able to mark individual replies as a "favorite" or somehow add it to a list ("favorites" or "saved for later").

This favorites list could be private, or it could be viewable by others. Either way, it would be linked to a particular person. Everybody would have their own list of favorites. I guess it would be possible for the reply to be visibly marked, something like (77 people have added this reply to their favorites).

Now that I think about it, the tagging system already works this way. All tags are linked to a particular person. That means that every user has a set of replies that they tagged as "answers the question". This set just isn't viewable as an individual list. The profile page has a list of "recent activity". This contains all kinds of things. Including events such as "You marked one of Philipp's replies as useful." How can I get a list of only tag events? Can I filter the "recent activity" list to only display tag events?

The idea of tagging replies is good, but I view it as an incomplete solution for my problem. It should be easier to implement than a full search, and it certainly is useful in it's own right, but it still wouldn't solve every problem I was thinking of. I still wouldn't be able to search through my list of favorites for replies containing specific keywords. Nor would I be able to search through all the replies made by a particular person.

Deadbeat is kind of a harsh term... but the essence of the article is true. Here is a list of current options that people have if they want a prepaid iPhone. There aren't that many options-- basically you can hack it, move, or get somethign else.

But I think it's coming soon-- there are rumors of this already, and it just makes good business sense. Here's a list of reasons why it a prepaid iPhone makes sense for Apple and AT&T.