Casey's dashboard

Casey shared an idea in Get Satisfaction on September 29, 2008 17:33:

Quarantine Gizmo?

What if the window that pops up when you flag "inappropriate" included

- a "Request Immediate Quarantine" check box
so that content that the company believes is clearly out of bounds - either recklessly false (e.g. proven incorrect by the log itself, etc) assertions and/or with inappropriate content - can be removed before it does any damage.

If the moderator is able to resolve the issue to the satisfaction of both, the eventual result - minus the original post - can be posted as an example of how things can be worked out.

While I admire the general priniciples getSatisfaction is following, I believe that the author, the company and the moderators are probably the only ones that will read through and see the eventual solution. Everyone else will speed read and leave with an unjustly negative impression that can lead to real financial damages.

In short, without a quarantine gizmo (or something similar), a relatively small benefit (modelling resolution of even extreme cases for a small audience) is outweighing a much larger risk - real financial damage to company.

Casey replied to "I am a bit confused about the pricing", but it was removed. see the change log

Casey asked a question in Get Satisfaction on September 27, 2008 23:43:

Why is an inappropriate comment no longer "under review"?

How does the flagging work. A demo user flamed me for not responding when the getSatisaction log shows that I responded "great idea" within 2 hours - but it happened four months (she mentions she had forgotten all about it in her post). Her comment is also loaded with lots of religious and personal stuff that is way off topic. I flagged her comment as inappropriate. It used to say "under review". Now it's back to "inappropriate." What's happening?

Casey made a comment on "I am a bit confused about the pricing", but it was removed. see the change log

A comment on the question "I am a bit confused about the pricing" in Symbionica:

On the Demo Page, you can submit your email to be notified as soon as the Home Edition is available. – Casey, on September 27, 2008 07:02

Casey replied to "I am a bit confused about the pricing", but it was removed. see the change log

Casey set one of Casey's replies as an official response to "I am a bit confused about the pricing" in Symbionica

Casey replied on September 27, 2008 00:10 to the question "I am a bit confused about the pricing" in Symbionica:

For $249 dollars, you can purchase a 5 student license for FaceSay Classroom. This is a nice "entry level" fit for a small private practice or an itinerant therapist, say, who has up to 5 students.

A standard license, with unlimited number of students (on one computer) is $479 dollars.

Volume discounts are available. Please contact us for a quote.

The Home Edition will be available soon in a single child license for 79 dollars and two child license for $129 dollars.

Casey replied on September 12, 2008 16:12 to the problem "Presentation disappeared!" in SlideShare:

My slideshow disappeared as well. It was appearing in slideshare search results, but an "oops" message appeared when I clicked on it. I've reuploaded it but my 3000+ views have disappeared. What happened???

Casey started following the problem "Presentation disappeared!" in SlideShare.

Casey reported a problem in honeypitch on August 06, 2008 02:00:

Expired Site Certificate

blinkpitch.com uses an invalid security certificate.

The certificate expired on 3/15/2008 11:21 AM.

(Error code: sec_error_expired_certificate)

Above occurred when click on "sign up" for "free" option

Casey replied on August 06, 2008 01:49 to the problem "Error# 2032" in Balsamiq:

I'm installing for the first time after installing Adobe Air from the Adobe site.

Casey started following the problem "Error# 2032" in Balsamiq.

Casey replied on July 19, 2008 17:49 to the question "I am wondering what ages you recommend this product to?" in Symbionica:

We are awaiting results, but the randomized controlled study w/ 3-6yo higher functioning students with an ASD went well. The kids really enjoyed the games and the 3 yo's were able to play the games, including the new version of "Follow the Face" (used to be too hard for younger kids).

Casey started a conversation in Symbionica on July 11, 2008 05:15:

False Positive "Troj_generic" on Trend Micro? Update Trend Micro Engine.

If you are running an older version of Trend Micro Anti Virus, and you encounter a "TROJ_GENERIC" warning, either while downloading FaceSay or while starting FaceSay, it is a false positive. Please run the TrendMicro update to get their latest engine to fix the problem

The reported file is execryptorvb.dll, a third party component that, like the FaceSayClassroom.exe file, will not run if it has been changed at all.

Click here to view Virus Total Report showing execyryptorvb.dll clean on 33 engines, including the latest Trend Micro engine:
http://www.virustotal.com/analisis/c5...

Thanks,

Casey

Casey set one of Casey's replies as an official response to "Crashing on Windows Vista" in Symbionica

Casey replied on June 06, 2008 23:29 to the problem "Crashing on Windows Vista" in Symbionica:

A few more Vista related problems occur unless you run in "Windows Compatibility" mode. These are fixed in version 1.1.1.3, which is now available.

Casey replied on May 30, 2008 03:07 to the idea "Is there a full screen mode for embedded player?" in SlideShare:

"Away" is the key word for me. The ideal experience - for both customer and vendor - is to stay on the site. People can visit my site, for example, and view short embedded YouTube demo clips without leaving. The print on the slideshare embedded presentation is too small for that, so I currently link to the study presentation on SlideShare.

I'd very much prefer if folks could view the study - maybe start them at a selected eye-catching page of the study results - when they are on my page. They'd be more likely to view the other slides in the first place and less likely to get sidetracked on slideshare.net.

Make sense?

I don't even need a "full screen", the normal display size on slideshare would be fine - just not a thumbnail.

Casey

A comment on the question "I am a bit confused about the pricing" in Symbionica:

Hi Elizabeth,

Good idea :-). I'll offer a lower-priced single user license for the Home Edition.

The third study at UAB is underway now, and if the results support the suprisingly good results from the first study, I'll release the Home Edition in the Fall.

If you are eager to get started, and if you are game to give me lots of feedback, I'd be happy to offer you a free license of the Classroom version now (just send me a note via my "contact" page).

Casey – Casey, on May 28, 2008 15:23

Casey set one of Casey's replies as an official response to "Stuck after Registration on Vista" in Symbionica