Casey's dashboard

Casey marked one of Amy Muller's replies in Get Satisfaction as useful. Amy Muller replied to the problem "When entering compnay name with camelcase, it split the name into two separate words".

Casey reported a problem in Get Satisfaction on March 04, 2008 05:50:

bug in typeahead

Intermittent bug in <company>/topics/new "typeahead":

Steps to reproduce (reproducible on my sybmionica, but not here...):
1) ..../symbionica/topics/new
2) type "what is pricing"
3) click "idea"
4) backspace/delete "what is pricing" and type "bug in vista"

Expected Behavior: "These topics may help" would change from "...pricing" topics to nothing (as I blank out pricing) and then to "...Vista..." topics as I type in the word "vista"

Actual Behavior: "These topics may help" content is static
</company>

Casey replied on March 03, 2008 18:58 to the problem "When entering compnay name with camelcase, it split the name into two separate words" in Get Satisfaction:

Ah. Looks like same problem is still happening in "Links".

Casey started following the problem "When entering compnay name with camelcase, it split the name into two separate words" in Get Satisfaction.

Casey marked one of Eric Suesz's replies in Get Satisfaction as useful. Eric Suesz replied to the question "Bug in Link display: changes "OneWord" to "One Word"".

Casey asked a question in Get Satisfaction on March 03, 2008 18:41:

Bug in Link display: changes "OneWord" to "One Word"

On my "Admin" page, I've entered, and my links are displayed as "...FaceSay..." (one word). On my Symbionica page, though, "FaceSay" is displayed as "Face Say"

Casey started following the question "Is HTML allowed in topic posts and replies? And if so, what's allowed?" in Get Satisfaction.

Casey started following the question "Is HTML allowed in topic posts and replies? And if so, what's allowed?" in Get Satisfaction.

Casey marked one of Amy Muller's replies in Get Satisfaction as useful. Amy Muller replied to the question "Is HTML allowed in topic posts and replies? And if so, what's allowed?". Casey and 6 other people think it's one of the best replies.

Casey marked one of Amy Muller's replies in Get Satisfaction as useful. Amy Muller replied to the problem "Bug in Admin/Links wipes out all links".

Casey reported a problem in Get Satisfaction on February 28, 2008 20:08:

Bug in Admin/Links wipes out all links

Bug that deletes all links:
Steps: Wanted to rename/edit my "Symbionica Home" link. 1) Clicked on "Admin", 2) selected "Edit" for link, 3) changed selection from "Home" to "Other", 4) changed url to www.FaceSay.com, 5) clicked "save" (or submit button)

Expected: Link modified other links preserved

Actual: All links gone

Workaround: Renter and cross my fingers :-)

Casey set one of Casey's replies as an official response to "Why doesn't "Check for Updates" work?" in Symbionica

Casey replied on February 27, 2008 19:19 to the question "Why doesn't "Check for Updates" work?" in Symbionica:

Reply is embedded above :-).

Casey asked a question in Symbionica on February 27, 2008 19:17:

Why doesn't "Check for Updates" work?

I heard there is a new update, but the update wizard thinks there are no new updates.

If a) you are not connected to the internet, or b) if the third party Update tool I'm using encounters a problem, it will just flash by as if there are no new updates.

If you can access other web pages in your browser, then it's probably the latter particularly for folks who downloaded the beta edition.

The workaround is to download the latest 1.0 version of FaceSay (see Links on the left of this page) , which includes a more robust Update Wizard.

Casey replied on February 27, 2008 18:23 to the idea "Custom Search and Links on our Pages" in Get Satisfaction:

Hi Leslie,

Sure. If you go to weebly.com, and sign up for a free account, then click "pages", "new page", then under "Design Elements", click "more" and then drag a "Custom HTML" element onto the page. You click in the "newborn" element on the page and a "Edit HTML" button appears above in the banner, then you click it (a few too many clicks :-)) and a text area field appears where you can paste/type custom HTML. For example, I pasted your embed code into my "Questions" page at www.FaceSay.com and presto :-).

Weebly has a separate "Footer HTML" in their "Settings" page, by the way, that is perfect for analytic trackers (I use opentracker.net and crazyegg). It would be great to be able to track navigation on our company getsatisfaction pages :-).

Longer term, I can see the benefit of having a simple page layout capability ala Weebly for GetSatisfaction (busdev partnership???), but for now an "add new custom html" button (ala add new links) on the admin page, which would display a text area field where we could paste/edit custom HTML and maybe designate the position (bottom/footer, top/header, left col, right col???) would be great. What do you think?

Casey

Casey marked one of Leslie Chicoine's replies in Get Satisfaction as useful. Leslie Chicoine replied to the idea "Custom Search and Links on our Pages".

Casey replied on February 27, 2008 17:46 to the idea "Custom Search and Links on our Pages" in Get Satisfaction:

Great. Thanks.

Casey marked one of Eric Suesz's replies in Get Satisfaction as useful. Eric Suesz replied to the update "Admin How To: Add FAQs to your Get Satisfaction site".

Casey marked one of Lane Becker's replies in Get Satisfaction as useful. Lane Becker replied to the update "Admin How To: Add FAQs to your Get Satisfaction site".

Casey marked one of Thor Muller's replies in Get Satisfaction as useful. Thor Muller replied to the idea "Custom Search and Links on our Pages".