Chris Leydon's dashboard

Chris Leydon replied on November 16, 2009 16:02 to the problem "Invalid Username/Password in mac app only" in TinyGrab:

Ant,

Does your username contain any accented letters or symbols? These interfere with the TinyGrab desktop app.

Chris Leydon set one of Chris Leydon's replies as an official response to "TinyGrab: Preview & Website" in TinyGrab

Chris Leydon replied on November 15, 2009 13:53 to the idea "TinyGrab: Preview & Website" in TinyGrab:

TiynGrab exists as a quick 'n' dirty way of sharing screen snaps. We are looking at innovating all of the time, the changes you requested to the website are coming. We're currently in the middle of rewriting the way TinyGrab works, hopefully it'll be fantastic!

Chris Leydon replied on November 11, 2009 16:47 to the idea "Captured image to Clipboard" in TinyGrab:

If you need the image itself, you'll find that Grab.app (the Mac's default screenshot taker) will place the image directly to your desktop. TinyGrab exists to upload images to the web.

Thanks for your feedback though!

A comment on the problem "Mac keyboard shortcuts to take shots not working" in TinyGrab:

Sorry for the lack of a team response here, the American's are working hard on sorting out app issues and I've suffered a family loss.

TinyGrab doesn't actually take screenshots. Screenshot taking is still controlled by your OS. TinyGrab scans certain folders looking for files tagged as screenshots. If we see a recent one, we upload it. This isn't a perfect way of doing it, so we are rewriting the way in which TinyGrab detects screenshots.

I'm awfully sorry for these problems. If your computer is not producing a screenshot, then TinyGrab cannot upload it. Please check your hotkey settings for screenshots in the "Keyboard" settings panel, within System Preferences. – Chris Leydon, on November 11, 2009 16:35

Chris Leydon set one of Chris Leydon's replies as an official response to "Tinygrab won't launch" in TinyGrab

Chris Leydon replied on November 09, 2009 21:06 to the problem "Tinygrab won't launch" in TinyGrab:

Hello Erin,

TinyGrab only supports Mac OS X 10.5 and above.

Please make sure that you are using the latest version of TinyGrab from http://tinygrab.com/download.php and that TinyGrab is running from a writable folder (eg Applications folder)

A comment on the problem "Mac keyboard shortcuts to take shots not working" in TinyGrab:

This would actually be incredibly useful and handy to have. Would be greatly appreciated... thank you! – Chris Leydon, on November 09, 2009 20:46

A comment on the problem "Mac keyboard shortcuts to take shots not working" in TinyGrab:

Have you tried running a Spotlight reindex on your HDD? http://support.apple.com/kb/HT2409 – Chris Leydon, on November 09, 2009 19:12

Chris Leydon set one of Chris Leydon's replies as an official response to "Save full-page screenshot" in TinyGrab

Chris Leydon replied on November 09, 2009 16:51 to the idea "Save full-page screenshot" in TinyGrab:

Ben, please go ahead and build this into the Windows app.

I think we're going to have to look into building our own screenshot taking classes for TinyGrab for Mac. The Apple provided one is a bit too restricting.

Chris Leydon set one of Ben Thomson's replies as an official response to "Problem with selected area and dual screens on Windows." in TinyGrab

Chris Leydon replied on November 08, 2009 17:35 to the problem "Problem with selected area and dual screens on Windows." in TinyGrab:

Working on this one.

Chris Leydon set one of Chris Leydon's replies as an official response to "Short-URLs on Custom FTP Server?" in TinyGrab

Chris Leydon replied on November 08, 2009 17:32 to the idea "Short-URLs on Custom FTP Server?" in TinyGrab:

Hey guys.

In order for you to be able to get short URLs on your server, much in the same way that TinyGrab does with /abc, you'd have to create a MySQL database and allow TinyGrab access. In effect, you'd have to build your own version of TinyGrab and use our app. This just isn't practical (and could drive us out of business).

We are currently looking into letting you specify how many 'digits' to have after your FTP grabs. TinyGrab will be effectively renaming the files so the URL you'll get will be http://yourdomain.tld/path/xxx.png

This is all we can do, without messing with your servers directly.

Enjoy the app and sorry for the wait on the response!

Chris Leydon set one of Chris Leydon's replies as an official response to "Add a "Startup at login" option to preferences." in TinyGrab

Chris Leydon replied on November 08, 2009 17:26 to the idea "Add a "Startup at login" option to preferences." in TinyGrab:

Count it in the next release. It already exists for Windows so it may as well be in the Mac version.

Chris Leydon set one of Chris Leydon's replies as an official response to "Dual Screen Upload Issue - OS X" in TinyGrab

Chris Leydon replied on November 08, 2009 17:26 to the problem "Dual Screen Upload Issue - OS X" in TinyGrab:

Hello Brian,

TinyGrab merely uploads files created by your OS. What should be happening is these files should be forming some sort of que to be uploaded.

It is possible that your Spotlight index is a little out of whack. TinyGrab relies on Spotlight technology so a reindex might help you out here.

Please see this link from Apple for further information - http://support.apple.com/kb/HT2409

Chris Leydon replied on November 08, 2009 17:23 to the question "Syncing deleted grabs?" in TinyGrab:

Glad to see that we could help you out!