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Cindy replied on May 29, 2009 03:53 to the problem "Why does my Razor turn my word text messages into picture messages?" in AT&T:
Cindy replied on May 29, 2009 03:47 to the problem "AT&T no signal in my home." in AT&T:
If there is no cell tower near you, all the fancy equipment in the world will not provide you with service. If you are in an area where there are multiple cell towers and you lose or cannot maintain connection to the network, try powering the phone off for a minute or so. Also, a low battery will affect the signal and service. I have had service with multiple carriers and AT&T happens to offer the best coverage in my area. That does not mean that it is the best everywhere but I just came from a cross country trip and was quite happy with the coverage. All carriers have a return policy. AT&T has one for new service and equipment upgrades. If your phone is working good and you move or change job locations and it no longer works I don't understand how that can be the carrier's fault. I read in the service agreement that there is no guarantee of coverage. If you have had a poor experience with customer service, ESCALATE up the ladder if you have to. Nobody wants to spend hours on the phone when calling a company but the end results are what count. Good Luck to all in getting coverage issues taken care of.
Cindy replied on May 29, 2009 03:09 to the question "Poor coverage in my apartment but your website says I'm in a good area. What's up with that?" in AT&T:
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