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  • praise

    Lorin Olsen gave praise in Spymaster on June 17, 2009 22:52:

    Lorin Olsen
    Thanks for the refresh
    Thanks for the recent updates to the games. I was sad when I had reached lvl 30 and all there was left to do was PVP assassinations. I'm glad you've added levels, weapons, and tasks. And while I was personally affected by the radical downsizing of the luxuy car, I think you made the right call on minimizing its importance.
  • problem

    Lorin Olsen replied on November 24, 2008 14:10 to the problem "Home Depot project manager failed to manage the project to a successful conclusion." in Home Depot:

    Lorin Olsen
    We received a visit from the salesman this weekend. Apologies and pleasantries were exchanged. And after 30 minutes of discussion, we decided that the best course of action would be to change from the vinyl clad windows to a real wooden window - thus retaining the windows size we had previously.

    I'm still not happy as this nearly doubled the price. And at this price, I would have been far more aggressive about price competition. But since I'm stuck between a rock and a hard place (i.e., my old windows were yanked before the HD errors were found, I pretty much have to accept their offer or have two holes left in my house until I can get a better offer. I HATE being held over a barrel.

    We'll see if they can deliver the window with appropriate sizing and appropriate hinges this time. Right now, I'm less angry than I was ten days ago. But I'm still not thrilled and I still wouldn't recommend HD to anyone I know. Maybe this will change when the project is complete. But for now, I fell quite used - though not as abandoned.
  • problem

    Lorin Olsen reported a problem in Home Depot on November 14, 2008 23:15:

    Lorin Olsen
    Home Depot project manager failed to manage the project to a successful conclusion.
    I had good success when I had Home Depot re-gutter my house. So I gave them a chance to replace two casement windows. When we first ordered the windows, the salesman quoted us the wrong price. He came back 30 minutes later and tore up our contract and handed us a new contract for $900 more. OK, mistakes happen. So we've waited weeks for the new casement windows to come in. They came to the house today. One window was was too large. And the other window was hinged in the wrong place. Now I get to see if they can correct the problem in a timely fashion. So far, my happiness quotient is dwindling.