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Dan Mosedale replied on December 22, 2009 02:39 to the problem "Thunderbird hangs in Windows 7" in Mozilla Messaging:

Ah, I see what you mean. Yes, I agree that this is probably as far as we're going to reasonably get with this issue at the moment. Thanks for your patience and work sorting it out!

A comment on the problem "search messages in Thunderbird is slow" in Mozilla Messaging:

Unfortunately, it will be necessary to wait for Thunderbird 3.0.1 (which we plan to ship in January). – Dan Mosedale, on December 22, 2009 02:35

Dan Mosedale replied on December 21, 2009 19:37 to the problem "Thunderbird hangs in Windows 7" in Mozilla Messaging:

Good sleuthing!

I agree that Thunderbird should not hang in that sort of situation. If you could try running without Automatic Export for a little while to see whether the problem is being triggered by that extension or not, that would help us figure out the next step in tracking down the hang.

Thanks!
Dan

Dan Mosedale replied on December 17, 2009 02:54 to the problem "Thunderbird hangs in Windows 7" in Mozilla Messaging:

Apologies for not getting back to you sooner. Some thoughts:

* My suspicion is still that the problem is still in one of the add-ons. Going through your add-ons sounds like a good strategy to me. If your testing on the weekend confirms that it is in the addons, and you still haven't found the individual add-on causing the problem, a faster way to go through them is to do a binary search: first disable half of them, to see if it's in that half, then once you've figured out which half it's in, disabled half of that half, etc.

* I think it's possible that the needing-to-reboot issue is caused by the fact that Thunderbird is running as Administrator. Can you see if turning that off fixes that problem?

A comment on the problem "Thunderbird hangs in Windows 7" in Mozilla Messaging:

Unfortunately, I'm not aware of a way to extract meaningful info from the above data.

In theory, you shouldn't need to run as Administrator, so you could try turning that off in the Properties dialog for Thunderbird (accessed by right-clicking the Thunderbird icon). I suspect that's unrelated to your hangs. – Dan Mosedale, on December 17, 2009 02:50

Dan Mosedale replied on December 17, 2009 02:22 to the problem "Thunderbird 3 does not start on Mac" in Mozilla Messaging:

Sorry to hear about the complications, but I'm glad you've gotten things working.

A comment on the question "stop masterpass word coming up on thunderbird 3.0 load" in Mozilla Messaging:

If you've forgotten the master password, you will need to do what Friedemann suggests below, but it will delete all of your saved passwords and certificates. – Dan Mosedale, on December 17, 2009 02:21

A comment on the question "stop masterpass word coming up on thunderbird 3.0 load" in Mozilla Messaging:

That will actually delete all your saved passwords and certificates, so I'd suggest that folks consider carefully before going ahead with this. – Dan Mosedale, on December 17, 2009 02:18

Dan Mosedale marked one of ADcomp's replies in Mozilla Messaging as useful. ADcomp replied to the problem "Problem with check-raindrop.py".

Dan Mosedale replied on December 15, 2009 00:59 to the problem "Thunderbird 3 does not start on Mac" in Mozilla Messaging:

Do you have this problem when starting Thunderbird from the GUI? If not, that's likely the easiest workaround. Alternately, you could try manually replacing the /Applications/Firefox.app/Contents/MacOS/libsqlite3.dylib with the version in /usr/lib.

Dan Mosedale replied on December 15, 2009 00:56 to the problem "Thunderbird 3 does not start on Mac" in Mozilla Messaging:

Aha, that's very helpful. It turns out that this is a known problem (bug 513747, for those following along at home). My hope is that we'll get this fixed in an upcoming version soon (3.0.1, if we're lucky).

Dan Mosedale set one of Dan Mosedale's replies as an official response to "stop masterpass word coming up on thunderbird 3.0 load" in Mozilla Messaging

Dan Mosedale replied on December 15, 2009 00:37 to the question "stop masterpass word coming up on thunderbird 3.0 load" in Mozilla Messaging:

Unfortunately, there's a tradeoff here. By default, Thunderbird doesn't use or require a master password, because the usability is better (ie there's no irritating dialog in the user's face at startup). It's possible for a user to choose a higher level of security by setting a master password, but that comes with the cost of having to tell Thunderbird the password when it wants to talk to a server for the first time.

In short, the only solution at the moment is the one you've already found: remove the master password and live with the lower level of security.

In a future version, we hope to make the prompting process be less painful and allow the user to provide the password at their leisure by clicking some sort of UI affordance, rather than the current mode of breaking the startup flow by popping up a modal dialog.

Dan Mosedale replied on December 15, 2009 00:09 to the question "why cant I have a confirm delete dialog ?" in Mozilla Messaging:

It sounds to me like you're using "shift-delete" all the time instead of "delete". Is that correct? If that's the case, I'd be curious to understand more about what is motivating you to do that, rather than using the default workflow of simply emptying the trash folder and compacting your folders occasionally. Can you elaborate a bit on your workflow?

It also sounds to me like part of the issue is that Thunderbird is performing the "shift-delete" action on the wrong message, so it would be helpful to understand exactly why that's happening.

First question: what version of Thunderbird are you using?

Second question: can you list the exact sequence of events (what actions you perform as well as exactly how Thunderbird responds) that lead to the wrong message being deleted?

Dan Mosedale replied on December 14, 2009 23:53 to the problem "Thunderbird 3 does not start on Mac" in Mozilla Messaging:

Unfortunately, I'm having a hard time figuring out how to debug this further. If you start Console.app and search for the string "thunderbird" without the quotes, are there are any resulting messages?

Dan Mosedale replied on December 14, 2009 22:53 to the problem "Thunderbird hangs in Windows 7" in Mozilla Messaging:

http://www.microsoft.com/technet/supp... suggests that there might be another related 1001 event in the OS event log with more specific details about this specific hang. Is there?

Dan Mosedale replied on December 14, 2009 22:40 to the problem "Thunderbird hangs in Windows 7" in Mozilla Messaging:

I suspect this might be painful, but it would be interesting to try and run in safe-mode (i.e. with all the extensions disabled) for a few days. This would tell you whether one of the extensions you're using is involved in triggering the problem.

Dan Mosedale replied on December 14, 2009 22:26 to the problem "search messages in Thunderbird is slow" in Mozilla Messaging:

In theory, message searches should feel quick and responsive without having to constrain them to a single folder. It would be helpful to understand more about the problem you're seeing.

In particular:

How long is a single search taking?

What's an example string that you're searching for that's taking this long?

Approximately how many messages do you have?

Dan

Dan Mosedale replied on December 14, 2009 21:47 to the problem "Thunderbird 3 does not start on Mac" in Mozilla Messaging:

Thunderbird would behave this way if it thought another Thunderbird process were already active. Does typing

ps aguxwww | grep thunderbird-bin | grep -v grep

generate any output?

Dan Mosedale marked one of dmitchell58's replies in Mozilla Messaging as useful. dmitchell58 replied to the question "eliminating previous installs of thunderbird".