Dave Rhea's dashboard

Dave Rhea replied on February 10, 2010 01:40 to the question "how to get good widgets into webs.com" in Widgetbox:

Ahh, great news. Thanks for the follow-up and patience, Jim.

Dave Rhea replied on February 10, 2010 01:27 to the question "Data Export" in Widgetbox:

Hi Vernon,

Your data should be correct and clean now. Please take a look.

One thing to note is that some of the asian characters are rendering poorly on the site. We're going to take a look at improving this in the future.

Thanks for your patience in helping us to identify this issue.

Dave

A comment on the question "Images not displayed in widget" in Widgetbox:

Hi Tiffany,

Sorry for any confusion, but media:thumbnail is an element to be included in the feed, not in your post.

media:thumbnail would have to be a feed element, similar to Title, Summary, etc. If you view the source of your feed, you might be able to see what I'm talking about, but this may be outside of your comfort level.

Since your feed is a typepad feed, they may be able to help you figure out how to add this element to the feed (or be able to tell you whether they support it or not)

Hope this helps, Tiffany!

Dave

Note: I had to edit my original post, since the past of your entry wouldn't play nice here. – Dave Rhea, on February 10, 2010 01:20

A comment on the question "how to get good widgets into webs.com" in Widgetbox:

Yes sir I am. – Dave Rhea, on February 09, 2010 23:59

A comment on the question "not working wordpress feed" in Widgetbox:

Yes, i agree that something as simple as 'ask them' can be far from simple. keep me posted on any additional info you need. The main question for Wordpress, to assist in getting the best answer is:

"How do I include images in my feed?"

All the best!
Dave – Dave Rhea, on February 09, 2010 23:59

Dave Rhea replied on February 09, 2010 23:33 to the question "how to get good widgets into webs.com" in Widgetbox:

That's definitely a better question for Webs. I'm not trying to pawn you off, but I'm a novice Webs user at best. I just clicked the edit pencil next to my page to get into the module editor.

Dave Rhea replied on February 09, 2010 23:23 to the question "how to get good widgets into webs.com" in Widgetbox:

Hi Jim,

Thanks for the clarification. The HTML module that I'm using is an HTML module on the page, not inserting HTML in a post. Webs.com support will be able to best answer where they do and do not accept widget snippets, so you may want to ping them to clarify exactly what they currently support:

Dave Rhea replied on February 09, 2010 22:10 to the question "how to get good widgets into webs.com" in Widgetbox:

Hi Jim,

I just used this to add a widget to my page. Add it in an HTML element and it works properly. Be sure to publish your page. It doesn't seem to work when just 'viewing' a preview of the page.

A comment on the question "Why Won't My Widget Resize When Published?" in Widgetbox:

hah. I'd rather you be fully informed anyways. The issue (IE Javascript error) was introduced a few days ago. So you most likely created those other polls before the issue was introduced OR you had a cached version of the working page in IE.

All the best and thanks for using the site, Diane!

Dave – Dave Rhea, on February 09, 2010 19:54

A comment on the question "Why Won't My Widget Resize When Published?" in Widgetbox:

It's not an issue of the widget displaying correctly or not. It's an issue that in IE, there's a Javascript error that prevents saving that size change.

So yes, if you use an alternate browser, it'll work.

Without being too harsh, IE is usually the problem child. As a general rule, if you use any website out there that has problems, try any browser other than IE first. IE is the worst. Regardless, a fix will be out soon.

Thanks again for your patience. – Dave Rhea, on February 09, 2010 19:39

Dave Rhea replied on February 09, 2010 18:02 to the question "Why Won't My Widget Resize When Published?" in Widgetbox:

Diane - Found the issue. It affects IE users and should be fixed by the end of the day. You can get around this by using another browser. I'd highly suggest Firefox or Chrome for a better experience on the internet.

Thanks for all of your patience with this issue.
Dave

Dave Rhea replied on February 09, 2010 18:02 to the question "re-sizing slideshow pixel size" in Widgetbox:

Hey Jim - Found the issue. It affects IE users and should be fixed by the end of the day. You can get around this by using another browser. I'd highly suggest Firefox or Chrome for a better experience on the internet.

Thanks for all of your patience with this issue.
Dave

A comment on the question "Why Won't My Widget Resize When Published?" in Widgetbox:

Diane - Can you confirm that you're using Internet Explorer for me? – Dave Rhea, on February 09, 2010 17:47

Dave Rhea replied on February 09, 2010 17:31 to the question "Why Won't My Widget Resize When Published?" in Widgetbox:

Hi Diane,

This widget does look to be 240px wide on your site. Sorry if I lost you here, but the size is set to 240px wide on our site, and it appears as that on both your site and on our site.

Dave Rhea replied on February 09, 2010 17:24 to the question "not working wordpress feed" in Widgetbox:

Not exactly. Wordpress wouldn't be an issue here. The two issues are:

1. Feed does not contain images
2. Feed is too slow to respond at times

For #1, you need to add images to your feed. If you're using Wordpress, I'm sure that they can provide some info on how to do this using their tools.

For #2, try using a service like Feedburner to serve your feed reliably.

Dave Rhea replied on February 09, 2010 17:19 to the question "re-sizing slideshow pixel size" in Widgetbox:

You wouldn't happen to be using Internet Explorer, would you?

I just changed the size of your widget and published changes. The size looks to have changed successfully (using Firefox), but can you verify for me that the size is correct?

Dave Rhea replied on February 09, 2010 17:09 to the question "Feed type not supported error." in Widgetbox:

Thanks Joe. CNBC recently changed their feeds, resulting in non-valid RSS feeds. We've removed the widget form our gallery, but I took a look at their feed and I don't expect this content to come back soon (unless CNBC changes the way they generate their feeds).

Quite unfortunate, but please know that this is not a Widgetbox limitation. Feedburner and Feedvalidator agree that these are no longer valid (usable) feeds.

Thanks for following up, Joe.
Dave

Dave Rhea replied on February 09, 2010 17:06 to the question "PLEASE HELP. Widget NOT Showing my Ads" in Widgetbox:

Great news. I know it's a little tricky, but glad you got to see what you were looking for.

Unfortunately, I won't be able to help too much with coding your ad. This tutorial may help you out:

http://www.harrymaugans.com/2007/03/2...

Dave Rhea replied on February 09, 2010 02:22 to the question "re-sizing slideshow pixel size" in Widgetbox:

Hey Jim,

I'll take a look. Can you let me know what Browser/OS you're using? Also, are you trying to make a Pro or Basic version? If Pro, please list your username.

Currently, I cannot reproduce using the steps above, so this will take some more work.

Dave Rhea replied on February 09, 2010 00:28 to the question "not working wordpress feed" in Widgetbox:

Hi there,

Your feed does not look to have any images in it. If you'd like us to pull images from the feed, the feed must have images.

As for the 'feed too long' message, could this possibly be 'feed took too long to load' or a similar message? If so, this would mean that your feed responded too slowly. You could get around this using a feed proxy, such as feedburner.com

Hope this helps!
Dave