Derek Dukes's dashboard

Derek Dukes set one of Derek Dukes' replies as an official response to "do I get an invoice sent to my email account??" in Dipity

Derek Dukes replied on October 20, 2009 18:18 to the problem "do I get an invoice sent to my email account??" in Dipity:

Hi Ellis.fi,

We can invoice you monthly. As this is non-standard we need to set this up on the backend. Can you send me email at derek [at] dipity [dot] com and include the following information:
- Name
- Dipity User Name
- Address
- E-mail
- Contact Phone

Derek Dukes set one of Derek Dukes' replies as an official response to "RSS feeds not updating" in Dipity

Derek Dukes replied on October 20, 2009 16:03 to the problem "RSS feeds not updating" in Dipity:

Just a quick update on this for you all. We're still working on the automatic updating issue and should have it resolved in the next few days.

We also have rolled out an 'update now' feature that lets you force an update to any of your feeds. Take a look at this blog post for more information: http://bit.ly/24oE7M

A comment on the question "Sharing timeline?!?" in Dipity:

Here's an example of an embedded timeline on a site: http://supremecourt.c-span.org/Timeli... – Derek Dukes, on October 15, 2009 17:12

Derek Dukes set one of Derek Dukes' replies as an official response to "Sharing timeline?!?" in Dipity

Derek Dukes replied on October 15, 2009 17:11 to the question "Sharing timeline?!?" in Dipity:

Hi Asmarkowitz,

Yes, Dipity can be embedded in to most publishing platforms like blogs, wikis and social networks that support iframes.

To embed a given timeline, click the 'Embed Widget' button in the upper right-hand corner of the timeline. This should display an 'Embed Builder' which gives you some options for what you want to embed.

Derek Dukes set one of Derek Dukes' replies as an official response to "Video url ?!? Using other sources for video (not one's listed...)" in Dipity

Derek Dukes replied on October 14, 2009 21:10 to the question "Video url ?!? Using other sources for video (not one's listed...)" in Dipity:

Hi Vicki,

You can paste in a URL to a .flv or .mp3 file that is hosted somewhere and we'll render the appropriate player to play the remotely hosted file back.

Here's an example:
http://www.dipity.com/derek/personal?...

Derek Dukes replied on October 14, 2009 17:25 to the question "Sharing timeline?!?" in Dipity:

We've considered adding this feature and if more users request it is something we could add to the system. The hard part is rolling this feature out in a way that's not overly complicated.

Derek Dukes replied on October 14, 2009 16:22 to the question "Sharing timeline?!?" in Dipity:

Hi Vicki,

Sharing a timeline can be accomplished in a number of ways. Any public timeline can be easily shared. First make sure your timeline is in fact public. You can do this by clicking on the 'Topic Settings' link under the title of the timeline and scrolling down to the permissions area. Once you've verified the settings you can share in the following ways:

Share Buttons: In the upper right-hand corner above the timeline are 5 large buttons (see attached image). Each one corresponds to a different service (Facebook, Twitter, MySpace, StubleUpon and Digg). When you click each one you'll be taken to the corresponding service and you will have 'shared' the content.

Link Sharing: From your browser bar you can copy and paste the link to a given timeline (for example: http://www.dipity.com/AirandSpace/Apo...) and your friends will be able to access your timeline.

Derek Dukes set one of Derek Dukes' replies as an official response to "Sharing timeline?!?" in Dipity

Derek Dukes set one of Derek Dukes' replies as an official response to "Events are NOT static and appear to be migrating." in Dipity

Derek Dukes set one of Derek Dukes' replies as an official response to "Events are NOT static and appear to be migrating." in Dipity

Derek Dukes replied on October 14, 2009 15:48 to the question "Events are NOT static and appear to be migrating." in Dipity:

Hi Rebecca,

Sorry you're experiencing problems. Can you send us a link to the timeline that is having problems and ideally one of the events?

To get a link to the specific event click to open it then, click on the date link in the pop-up (this will reload the event) and update the location in your browser bar. Then copy and paste the URL from your browser bar. It should look like this:
http://www.dipity.com/derek/personal?...

Once we have that info we can take a closer look.

Derek Dukes set one of Derek Dukes' replies as an official response to "How can flipbook be default view when embedding in my website?" in Dipity

Derek Dukes replied on October 13, 2009 21:18 to the question "How can flipbook be default view when embedding in my website?" in Dipity:

Hey there!

It's easy from the embed builder (by clicking on the 'Embed Widget' button you can select the radio button for the 'Default View' this will alter the embed code to display the view that you've selected. I've attached an image of the embed viewer for reference.

Derek Dukes set one of Derek Dukes' replies as an official response to "No Dipity feedback on problems" in Dipity

Derek Dukes replied on October 12, 2009 19:50 to the problem "No Dipity feedback on problems" in Dipity:

Hi Piet, I responded to your posts on the original thread. While we do our best to respond to e-mails and posts to GetSatisfaction, some times we fall behind. We are committed to offering the best customer service possible, which is one reason we use GetSatisfaction to track issues, but we do prioritize issues base for our Plus, Pro and Partner level users above users of the free service. It's not ideal, but that's how it is for now.

Derek Dukes set one of Derek Dukes' replies as an official response to "Updating frequency of time line from EditGrid xml" in Dipity