Rotem's dashboard

A comment on the problem "no content in Most Popular Posts widget" in outbrain:

Hi Sam,
I see the Most popular is showing well on your site :) Yes we do have a minimum of 2 rates before they'll show. seems like you got some ratings :). Let us know if you have any other problems.
Rotem – Rotem, on July 02, 2008 09:05

Rotem replied on July 02, 2008 08:57 to the problem "No "Our readers also like:" and "Most Popular Posts" sections in a custom Blogger template" in outbrain:

Hi Zeno,
You should claim you blog and then you'll be able to play with the settings.
Go to www.outbrain.com >> login to your account >> choose 'claim your blog' >> insert blog url>> choose 'I already have it' >>select platform=other>>get the outbrain key from there and insert it into your blog.
Once claim is done you can go to Manage blogs>> settings and play around with the settings.

Let me know if you need any further assistance
Rotem

Rotem replied on June 29, 2008 08:58 to the question "Removing Star Rating System from Blog Feed?" in outbrain:

Hi Lisa,

Here is the link again

http://getsatisfaction.com/outbrain/t...

I answered you here as well
http://getsatisfaction.com/outbrain/t...

Rotem
the Outbrain team

Rotem replied on June 29, 2008 08:55 to the question "removal" in outbrain:

Hi Lisa,
Here are the uninstall instructions you were looking for
http://getsatisfaction.com/outbrain/t...

Please let us know if you need any further assistance or any other comments you may have.

Rotem
the Outbrain team

A comment on the problem "claim doesnt work-ratingstar doesnt work" in outbrain:

Glad to hear it works :) – Rotem, on June 25, 2008 12:05

A comment on the problem "claim doesnt work-ratingstar doesnt work" in outbrain:

Glad to hear it works :) – Rotem, on June 25, 2008 12:04

A comment on the problem "claim doesnt work-ratingstar doesnt work" in outbrain:

Glad to hear it works :) – Rotem, on June 25, 2008 12:01

Rotem replied on June 25, 2008 05:38 to the problem "claim doesnt work-ratingstar doesnt work" in outbrain:

Hi Jahwe,
Seems like you didn't go through the full installation. You only installed the Outbrain key.
Here is what you should do:
Login to your Outbrain account
Go to Manage Blogs>> Remove your blog.
Then go to Claim you blog>>
type in your blog url
Choose YES install rating widget
Choose Blogger, click Continue
Your Blogspot Dashboard will open >> click Add widget

This should solve your problem.

Let me know how it goes
Rotem
the Outbrain team

A comment on the problem "ratings widget will not show up on blogger" in outbrain:

Please remove this page element - this is not the solution for you.
I am sending you by mail a different option :) – Rotem, on June 24, 2008 13:35

Rotem replied on June 24, 2008 11:54 to the problem "ratings widget will not show up on blogger" in outbrain:

Just answered you by mail :)

Rotem replied on June 23, 2008 05:23 to the question "Post recommendations - how to disable?" in outbrain:

Hi Imediapress,

All you need to do is Login to your Outbrain acccount
Click Manage Blogs >> Settings >>Choose No Recommendations>>Submit.

Rotem
the Outbrain team

Rotem replied on June 17, 2008 08:24 to the question "cannot claim my blog" in outbrain:

Again, another server side problem.
It's all solved now. You should be able to see the reports.
Let me know if you need any further assistance

Thanks for all your patience,
Rotem
the Outbrain team

Rotem replied on June 17, 2008 08:21 to the question "Remove question mark advertisement to outbrain.com" in outbrain:

We are working on a version that will enable removing the [?].
It will probably be released by begining of next week .
I will lwet you know once it is ready and how to enable it.

Rotem
the Outbrain team

Rotem replied on June 16, 2008 13:47 to the discussion "Another problem with rating widget not showing up on New blogger template" in outbrain:

Hi Peterho,
We fixed your account on the server side to match your template.
Please refresh your page and you shoudlbe able to see the rater now.
Let me know if you need any further assistance

Rotem
the Outbrain team

Rotem replied on June 16, 2008 12:04 to the question "cannot claim my blog" in outbrain:

Hi again.
Problem is solved at our end. Your blog is claimed successfully and there is nothing further you need to do :)
You should now be able to login to www.outbrain.com and view your reports, and change your blog settings.

Let me know if you need any further assistance
Rotem

Rotem replied on June 16, 2008 09:30 to the question "cannot claim my blog" in outbrain:

Hi Netquest,
thanks for reporting the problem!
We are looking into it. It's on our server side.
Will get back to you soon.

Rotem
the Outbrain team

Rotem replied on June 12, 2008 10:25 to the question "outbrain is hanging my site!" in outbrain:

Hi Sean,
We started the CDN move few hours ago. And it is already working in some parts of the globe :)
Please let us know if you still experience any difficulties.

By the way, looking at your blog I noticed the rater was placed with a big gap from the text. We fixed that for you on the server side. If you rather have it the old way - let me know and I can switch it back.

Rotem

Rotem replied on June 12, 2008 03:34 to the question "code screwing up my template, rate not saving, top rated post (want it :) )" in outbrain:

Hi Carlos,
1) I sent you by mail the Most Popular script. It'll not work until you fix the URL problem and until you get some votes on your posts.
2) I see the URL issue is not fixed yet - let me know if you need further assistance.
3) Can you send me a screen shot of what the template looks like without the widget. I See the comments now with the widget - so I don't see where the problem is.

Rotem

Rotem replied on June 11, 2008 18:58 to the question "outbrain is hanging my site!" in outbrain:

I just want to add some more details on why this happened:

We use Amazon to host some of our files, as they provide high avaialbilty service.
Lately, Amazon S3's performance has not been up to the levels we'd expect and therefore we plan to move to a proper CDN in the next few days.

If you see the problem continues you can take the widget off your blog for a few days until service will be stabilized.

I will let you know as soon as this problem is solved.

Thanks for your patience,
Rotem

Rotem replied on June 11, 2008 17:35 to the question "outbrain is hanging my site!" in outbrain:

Hi Sean
Thanks for reporting the problem!!
After a deeper search for the problem, we found out the root of it.
We are taking care of it and I believe you should see a difference in a day or two. I'll keep you updated.

Thanks for your patience
Rotem
the Outbrain team