Eduardo Pelitti's dashboard

Eduardo Pelitti replied on November 12, 2009 20:39 to the problem "NOTHING HAPPENS!" in Popego:

Hi guys, I understand and share your frustration but good things are on the way! We will be making some big announcements in the next few days and these problems will definitely be resolved.

We beg you to be patient just for a few more days. Thank you, as always, for the feedback.

Regards,
Eduardo Pelitti
Community Manager
Popego.com

Eduardo Pelitti marked one of Ignacio Olaciregui's replies in Meaningtool as useful. Ignacio Olaciregui replied to the problem "API fails with "Authenticate" string returned.".

Eduardo Pelitti set one of Ignacio Olaciregui's replies as an official response to "API fails with "Authenticate" string returned." in Meaningtool

Eduardo Pelitti marked one of Nunya Gupta's replies in Meaningtool as useful. Nunya Gupta replied to the problem "API fails with "Authenticate" string returned.".

A comment on the problem "NOTHING HAPPENS!" in Popego:

And by the way, could you let us know your username?
Thanks! – Eduardo Pelitti, on October 19, 2009 19:41

Eduardo Pelitti replied on October 19, 2009 17:47 to the problem "NOTHING HAPPENS!" in Popego:

Hi Daniel, I'm Ed, Popego's Community Manager.

I don't think you are doing anything wrong, neither does Popego require the "completeness" status to be full. When you submitted this bug, had you received a mail from us saying that your interest feed was ready?

Popego needs to process all your items in order to provide results, and sometimes it takes a bit more than we'd like.

Could you check your profile again and see if still hasn't shown any results? If it hasn't, please let me know and we'll give you a solution!

Regards,

Eduardo Pelitti
Community Manager
Popego.com

A comment on the question "Community not affiliated with GetSatisfaction?" in Get Satisfaction:

Done! I had sent that same email directly to Ki's email, maybe that was the problem. I hope this solves it.
Thanks, Amy.

Regards, Eduardo. – Eduardo Pelitti, on September 23, 2009 18:53

Eduardo Pelitti asked a question in Get Satisfaction on September 22, 2009 21:58:

Community not affiliated with GetSatisfaction?

What does the message "******* is not affiliated with Get Satisfaction." mean? I believe I followed all the steps correctly but that sign is up there and above my community name it states "Unofficial community...". I e-mailed your support staff but got no reply.

Regards, Eduardo.

Eduardo Pelitti replied on September 17, 2009 19:17 to the question "Nothing appears in Popego Picks. Why?" in Popego:

Felipe and Dmitry, it seemed like the "Your interest feed is ready!" e-mail was sent too early, but for what I can see now your interest feeds are ready.

Please check your Popego profiles again:

http://felipehummel.popego.com/

http://dmitryr.popego.com/

If you have any more questions, suggestions or reviews, please let me know.

Cheers!

Eduardo

Eduardo Pelitti replied on September 13, 2009 17:30 to the question "Nothing appears in Popego Picks. Why?" in Popego:

Hello, Dmitry, I've forwarded your message to our techs and on monday we'll try to have it fixed, I apologize for the trouble.

Regards,
Eduardo Pelitti.

Eduardo Pelitti replied on September 10, 2009 23:03 to the question "Nothing appears in Popego Picks. Why?" in Popego:

Ok, Felipe, we'll get right into your problem and give you a solution in the next few days.

Regards,
Eduardo Pelitti
Community Manager

Eduardo Pelitti asked a question in Get Satisfaction on September 10, 2009 19:01:

What's the status on Meaningtool community?

Hi, I created the community "Meaningtool" a few days ago (I believe over 4 by now). Could you give me more info on its current status? We need to launch it tomorrow at the latest!

Regards,

Eduardo Pelitti

Eduardo Pelitti started following the idea "How about making this community multilingual?" in Get Satisfaction.

Eduardo Pelitti replied on September 08, 2009 00:24 to the question "Nothing appears in Popego Picks. Why?" in Popego:

Hi, Felipe, my name is Eduardo and I'll try to help in every way I can.

What is your username? What browser are you using?

How long ago did you add your services?

I'll wait for your answers and will take it from there!

Regards,

Eduardo Pelitti
Community Manager

wintogreen's reply to "How would you describe Get Satisfaction to your mom?" was just promoted to the most useful! Eduardo Pelitti and 4 other people think it's one of the best replies.

Hi Mom,

Remember that time a few years ago when you had a problem with your computer and I came over to take care of it, and I spent six hours trying to fix it and wound up reformatting the hard drive and reinstalling Windows, and then after that you couldn't hear any sound from the computer any more? And then Dad got mad and told me never to "fix" the computer again, and then you told him to cool it, that I'd only been trying to help, and then the two of you got into a big fight and didn't talk to each other for the next three days? Man, those were the days, huh!

Well, next time, just go to getsatisfaction.com. I promise you things will work out much, much better.

P.S. Do you think I could borrow $150? I promise I'll pay it back real soon.

Eduardo Pelitti replied on August 31, 2009 19:46 to the question "How would you describe Get Satisfaction to your mom?" in Get Satisfaction:

Well mine would be soooometing like this:

Dear mom:

Do you remember how annoyed it would make you feel when company rep's ignored your complaints and suggestions? We would sit at the table and share long stories of dispute and struggle, long lines and insulting replies from unhappy clerks. Well now we have a much better system: www.getsatisfaction.com. Too bad you have alzheimer, because you would have really enjoyed it.

Love,

Your son.

Regards!! Great service you offer.

Eduardo Pelitti replied on August 26, 2009 22:41 to the question "Web Service Influence" in Popego:

Hola, Marcos, el Web Service Infuence filtra el contenido que te llega a vos y determina tu nube de intereses ("interests cloud"). Si vos ponés un servicio alto y otros bajos, significa que ese servicio tiene un mayor peso que los otros (pero no necesariamente los anula).

En definitiva, si sentís que, por ejemplo, tu blog es el "web service" más representativo de tus intereses, asignale una mayor prioridad por sobre los demás.

Lo que vos compartís con otros usuarios no tiene relación con tu ecualizador.

¡Tus preguntas no son bobas! Son útiles, nos ayudan a comprender en dónde acertamos y en donde fallamos, así que muchas gracias por el feedback.

Si tenés alguna otra pregunta, no dudes en escribirnos.

Saludos,

Eduardo Pelitti
Community Manager

Eduardo Pelitti replied on August 07, 2009 21:59 to the question "what is a widget?" in Popego:

Hi, Jonathan, my name is Eduardo, I'm Popego's Community Manager.

Regarding your question, a widget is an application designed to display information, for example, news, photos or videos, in the context of a website or a virtual environment. You can download widgets and add them to your desktop or you can also include them in your website; there are many forms, shapes and uses for widgets.

In this case, our widget is designed to display the information generated through Popego (your tag cloud, your videos and photos, etc.). You can add this widget to your Blog account, or to your website. It's a tool designed for your comfort.

I apologize if we haven't been clear on this subject. From your post I understand that there are other fuzzy issues on our website, would you mind telling me which ones? I will gladly answer all your questions.

Best Regards,

Eduardo Pelitti
Community Manager

Eduardo Pelitti replied on July 03, 2009 22:23 to the problem "No puedo asociar mi cuenta de Flickr" in Popego:

Marcos, efectivamente...tenés razón.

Vamos a seguir evaluando el problema y el lunes trataré de tenerte alguna solución, porque con otras cuentas de características aparentemente iguales a la tuya el servicio sí funciona. Y vos nos decís que con FF también funciona, entonces debe haber algo más complicado acá.

Te ruego que tengas paciencia! Y te agradezco la que tuviste hasta ahora.

Saludos,

Eduardo Pelitti

Eduardo Pelitti replied on July 03, 2009 19:53 to the question "customizing widget" in Popego:

Hi, Marquibeck, which version of the Popego Widget are you using? Popego Facts or the Picture and Bio Widget?

Is this your blog: http://twittastur.blogspot.com/ ?

The tag could is not showing interests in the widget or in the Edit Interests section of Popego?

Best,

Eduardo Pelitti
Community Manager