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Efe set one of Efe's replies as an official response to "Rebtel up and running in italy" in Rebtel

Efe replied on November 05, 2009 09:50 to the question "Rebtel up and running in italy" in Rebtel:

Antonio,

Give it as try now. It should be up and running.

Very sorry for the unexpected downtime.

Efe set one of Efe's replies as an official response to "Rebtel up and running in italy" in Rebtel

Efe replied on November 05, 2009 08:27 to the question "Rebtel up and running in italy" in Rebtel:

Antonio,

Thanks for the heads up.

Our carrier in Italy is working on this issue. We'll post an update when the issue is resolved.

Sorry for any inconvenience.

A comment on the problem "Could you please remove the advertisement before making the call connection" in Rebtel:

Thanks for the constructive feedback Dennis.

Always appreciated. – Efe, on November 02, 2009 08:48

Efe set one of Efe's replies as an official response to "Could you please remove the advertisement before making the call connection" in Rebtel

Efe replied on October 30, 2009 10:45 to the problem "Could you please remove the advertisement before making the call connection" in Rebtel:

Are you referring to our IVR? It is unfortunately not possible to remove our IVR voice prompts, since they are there to provide instructions on how to correctly use the service.

Rebtel is not an ad-based service and we do not play any ads of any kind, to our knowledge.

Efe set one of Efe's replies as an official response to "Print - Original number along with rebtel local access number" in Rebtel

Efe replied on October 30, 2009 10:39 to the idea "Print - Original number along with rebtel local access number" in Rebtel:

Nikhil,

Thanks for the suggestion, we will certainly take it in consideration.

The more users that vote up this idea, the more likely is that we implement it.

Efe set one of Efe's replies as an official response to "Local numbers for Karachi, Pakistan" in Rebtel

Efe replied on October 30, 2009 10:37 to the question "Local numbers for Karachi, Pakistan" in Rebtel:

Shan,

Could you please send us an email to customerteam@rebtel.com so that we can manually assign you a Karachi number?

We are working on automatically mapping the numbers to the correct area code right now.

Thanks!

Efe set one of Mehdi's replies as an official response to "Smart Call" in Rebtel

Efe set one of Efe's replies as an official response to "Smart Calls, Help?!" in Rebtel

A comment on the question "Smart Calls, Help?!" in Rebtel:

Follow this link to see a video on how to make free calls: http://www.rebtel.com/en/Learn/Make-F... – Efe, on October 28, 2009 15:48

Efe set one of Efe's replies as an official response to "Need help making Smart Calls" in Rebtel

Efe set one of Maja Lindström's replies as an official response to "Making another call without disconnecting" in Rebtel

Efe set one of Patric Blixt's replies as an official response to "Calling or Payment issues? Email us at customerteam@rebtel.com instead!" in Rebtel

A comment on the update "Pakistan is now a Rebtel Country!" in Rebtel:

saami,

You can make free calls from any mobile or landline in the UK.

Call your friend, ask him to hang up and call you back on the Pakistani number displayed on his screen, while you hold on the line. As soon as he calls back, you will be talking for free.

I enclose a link to a video with instructions: http://www.rebtel.com/en/Learn/Make-F... – Efe, on October 28, 2009 08:39

A comment on the update "Pakistan is now a Rebtel Country!" in Rebtel:

syedmamoon,

Correct, You can now make a free call to Pakistan from Bahrain and only pay for the local fees. I enclose a link to a video with instructions on how to do the free call: http://www.rebtel.com/en/Learn/Make-F... – Efe, on October 28, 2009 08:30

Efe replied on October 28, 2009 08:27 to the update "Pakistan is now a Rebtel Country!" in Rebtel:

Hi everyone!

Just a quick heads up!

To see the number that your friend can call you back at, you need to delete it and add it again so that it gets updated in the system.

You will then be able to click on "your friend can call you back" to see the callback number in Pakistan.

Sorry for the extra step and enjoy the free calls to Pakistan!

Spread the word!