Efe's dashboard

Efe set one of Mehdi's replies as an official response to "i tried to register number. it says the number already in use." in Rebtel

Efe set one of Efe's replies as an official response to "customer referal email problem" in Rebtel

Efe replied on July 27, 2009 07:37 to the question "customer referal email problem" in Rebtel:

Murphy,

Ask them to make sure that the invites did not end up on their Spam and that they have added Rebtel to their safe senders list.

Take in mind that you can always send them the link to your personal profile page which can be found by clicking on Tell Friends -> My profile page. The link should look something like this:

My profile address is:

http://www.rebtel.com/u/031XXXXXX

And tell your friends to sign up from it.

If you need more help you are welcome to send us an email to customertem@rebtel.com

Efe set one of Alexander Drewniak's replies as an official response to "Follow up Friends" in Rebtel

Efe set one of Danielle's replies as an official response to "How can I get a local number in China while my cell phone is in us" in Rebtel

Dennis' reply to "How do I change my personal PIN?" was just promoted to the most useful! Efe and 5 other people think it's one of the best replies.

Look at Settings->General Settings->Security

Efe set one of Efe's replies as an official response to "My new registered number is not recognized by Rebtel" in Rebtel

Efe replied on July 15, 2009 13:13 to the question "My new registered number is not recognized by Rebtel" in Rebtel:

Rolling Red,

I saw your email in our support inbox.

I have replied you from there.

Efe set one of Efe's replies as an official response to "Does Rebtel work in the Turkish Republic of Northern Cyprus?" in Rebtel

Efe replied on July 15, 2009 12:54 to the question "Does Rebtel work in the Turkish Republic of Northern Cyprus?" in Rebtel:

What's the country code of the number you will call?

If it's +90 like in Turkey then yes you should be able to make Smart Calls with Rebtel.

Efe set one of Danielle's replies as an official response to "Unable to make calls." in Rebtel

Efe set one of Danielle's replies as an official response to "Need help with the local number" in Rebtel

Efe set one of Danielle's replies as an official response to "Making Video Calls" in Rebtel

Efe replied on July 10, 2009 13:00 to the question "contacts in the same country to use one rebtel number" in Rebtel:

vmpalm,

The system will most likely assign a different callback number for each of your contacts.

You cannot manually assign the callback number for your friend.

Efe replied on July 09, 2009 08:09 to the problem "disconnected every 19-30 seconds" in Rebtel:

Chen chen,

Sorry to hear you had issues with your calls.

Could you please send us the calls that have failed to customerteam@rebtel.com so we can look into it?

Efe replied on July 09, 2009 08:07 to the question "change my cell number" in Rebtel:

Natalia,

Try opening a new account with your correct number.

Efe replied on July 07, 2009 08:11 to the question "local number won't showed" in Rebtel:

Bagus,

You can see all your local Rebtel numbers by logging in to your Rebtel account.

However, it is interesting that you didn't receive a local number in the email you got from us. Could you please send us a copy of this email along with your details to customerteam@rebtel.com so that we can look into it?

Sorry for any inconvenience.

Efe replied on July 07, 2009 08:05 to the question "my contacts can't call me back or call me directly." in Rebtel:

amy,

That doesn't sound right.

Could you please send us an email to customerteam@rebtel.com with a brief description of the issue and the numbers involved?

Thanks in advance.

Efe replied on July 06, 2009 07:20 to the question "Laerdal, Norway - Dial Back Number does not work (2154 3250)" in Rebtel:

Howard,

Our numbers in Norway are landline numbers in Oslo. Ask your friend to dial in the same way she usually dials Oslo landlines.

I just tested the access numbers and they are working fine at the moment.

Efe replied on July 06, 2009 07:15 to the question "why are the portuguese mobile rates so expensive?" in Rebtel:

We are constantly reviewing our rates to all countries and we do all in our power to offer the lowest possible we can to all destinations.