Efe's dashboard

Efe replied on October 11, 2009 17:01 to the idea "Add a callback system" in Rebtel:

Thanks for sharing the idea David,

We'll be rolling out some new stuff in the near future that will help cut the local cost of the call.

We'll let you know when it's ready.

A comment on the problem "sometime is bad quality" in Rebtel:

sandipkumar,

we can help you out to improve the quality of your calls if you contact us at customerteam@rebtel.com

we are also doing our best to offer the best rates to India while not compromising quality. – Efe, on October 11, 2009 16:50

A comment on the problem "drop calls constantly" in Rebtel:

Sachin, If you haven't already done so, send us an email at customerteam@rebtel.com and we'll make sure we do the best to improve the quality of your calls.

The rates to India as per our rates page is 2.4 cents a minute to landline and 1.9 cents a minute to mobile phones.

http://www.rebtel.com/en/Rates/Rates/ – Efe, on October 11, 2009 16:48

Efe set one of Efe's replies as an official response to "Using Rebtel while abroad" in Rebtel

Efe replied on October 11, 2009 16:44 to the question "Using Rebtel while abroad" in Rebtel:

Hi,

If the country you're visitng is a Rebtel country, then you can call home by buying a SIM card in the country you're visiting and adding the number to your existing Rebtel account.

Follow this link to see Rebtel countries: http://www.rebtel.com/en/Rates/Rebtel...

However, if you and your friends will only call each other, the most cost effective solution would be that you all get local SIM cards and call each other locally, through the SIM card operator.

Efe set one of Efe's replies as an official response to "Unanswered Call details reason not communicated properly" in Rebtel

Efe replied on October 09, 2009 08:28 to the problem "Unanswered Call details reason not communicated properly" in Rebtel:

Prasanth,

You should be able to hear the same tones as when you call without using Rebtel.

Can I bother you with sending us the numbers involved so we can dig a bit deeper as in why this is happening?

Thanks!

Efe replied on October 09, 2009 07:35 to the idea "Manage preferred phone from m.rebtel.com" in Rebtel:

David,

Thanks for your feedback!

The feature you suggest is already available and it does not require going to m.rebtel.com (which is useful when there is no 3G signal or WLAN available).

Call the Rebtel Access number which you can find on the top left corner. Choose option #4 to change primary number. Make sure that you are calling from the phone you want it to be the preferred one.

A comment on the question "What numbers can my contacts use to call me collect?" in Rebtel:

It might seem so, but it's not. You need to add them as a contact first so that a "connection" between your number and theirs is established. – Efe, on October 07, 2009 08:20

Efe set one of Efe's replies as an official response to "What numbers can my contacts use to call me collect?" in Rebtel

Efe replied on October 07, 2009 08:00 to the question "What numbers can my contacts use to call me collect?" in Rebtel:

aharaszti,

Contacts that live in Rebtel countries can call you back: http://www.rebtel.com/en/Rates/Rates/

Click on your contact's name and then on "Your contact can call you back", to see the number that they can use to call you collect.

Efe set one of Efe's replies as an official response to "can i sign up in rebtel with my debit card?how" in Rebtel

Efe replied on October 06, 2009 07:20 to the question "can i sign up in rebtel with my debit card?how" in Rebtel:

Lintamaryland,

Signing up at Rebtel is free and does not requiere adding credit. However, I think your question is if you can make payments with debt cards.

Apart from VISA, Mastercard and AMEX credit cards, you can also use Pay Pal and Ukash.

Ukash is available in France, Germany, Ireland, the Netherlands, Poland, Portugal, Slovenia, Spain, Sweden, UK and Russia.

You can also use Maestro Solo and Maestro Switch from UK and Carté Bleu and Carté Blance from France.

Efe set one of Efe's replies as an official response to "I have an account here and I have a balance on it. But my phone number gonna to change to another one so I want to transefer my balance to the new number, how can I do that? , and I want to ask if I'll make a new account or can I change my phone number in the same account I have?" in Rebtel

Efe replied on October 02, 2009 07:40 to the question "I have an account here and I have a balance on it. But my phone number gonna to change to another one so I want to transefer my balance to the new number, how can I do that? , and I want to ask if I'll make a new account or can I change my phone number in the same account I have?" in Rebtel:

Mohamed,

It would be a lot easier if you just added your new phone to your existing account. That way you don't need to make any changes to your account.

Log in, click on "Settings" then on "Manage phones" and add your new phone number.

Efe set one of Efe's replies as an official response to "I need Rebtel numbers in Atlanta" in Rebtel

Efe replied on October 02, 2009 07:32 to the question "I need Rebtel numbers in Atlanta" in Rebtel:

Dipti,

We have 20 numbers in Atlanta with area code 404.

Choose Atlanta/Georgia from the drop down menu under Manage Phones -> Settings -> Change area code.

If you have already used all your 20 contacts, you can still call without adding as a contact by calling the Rebtel Operator in Atlanta at 404 549 5200 and choosing option #2 to Double Dial.

Efe marked one of Duncan Cheung's replies in Rebtel as useful. Duncan Cheung replied to the problem "Contact print report".

Efe set one of Efe's replies as an official response to "Can't connect to Nigeria" in Rebtel

Efe replied on October 02, 2009 07:18 to the question "Can't connect to Nigeria" in Rebtel:

sulad82,

If you have already made sure that the number you added as a contact is correct, please send us an email to customerteam@rebtel.com so that we can look at your account and help you from there.