Emmy's dashboard

A comment on the idea "The gift that keeps giving.." in Yola:

Sounds cool Boomer, what a great gift! – Emmy, on December 09, 2009 20:30

Emmy replied on December 09, 2009 01:44 to the problem "I'm sorry, but an unexpected error occurred: NoMethodError" in Get Satisfaction:

Hi Thor,

I am finding that I can post on some threads and not on others. This one is fine: http://forum.yola.com/yola/topics/get...

You will see that I just left a test comment.

While this one I cannot post at all: http://forum.yola.com/yola/topics/web...

I get the error that Laura posted a screen shot of earlier in this thread.

Good luck!

Emmy

Emmy replied on December 09, 2009 01:41 to the question "Get Satisfaction experiencing some technical trouble, Yola employees not able to post." in Yola:

Testing for Get Satisfaction.

Emmy replied on December 08, 2009 23:48 to the question "Get Satisfaction experiencing some technical trouble, Yola employees not able to post." in Yola:

Hello,
Yola logins have been enabled and you can now login and continue working on your sites.

Thanks so much for your patience.

Emmy

Emmy replied on December 08, 2009 23:47 to the problem "Logins disabled for a short time" in Yola:

Hello,

Logins have been enabled and you can now login and continue to work on your sites.

Thanks so much for your patience.

Emmy

Emmy replied to "Get Satisfaction experiencing some technical trouble, Yola employees not able to post.", but it was removed. see the change log

Emmy replied on December 08, 2009 23:20 to the question "Get Satisfaction experiencing some technical trouble, Yola employees not able to post." in Yola:

Hey everyone,

Get Satisfaction has repaired their trouble and Yola employees are now able to post on threads.

Aside from that, Yola is experiencing a slight technical difficulty and we needed to disable logins for a short time. Here is a link to the thread: Logins disabled for a short time.

Sorry for the inconvenience.

Emmy

Emmy reported a problem in Yola on December 08, 2009 23:17:

Logins disabled for a short time

Hey everyone,

We are experiencing a slight technical difficulty and our engineers needed to disable logins for a short time for a fix. As always, we are working hard to get you back into your Site Builders as quickly as possible.

Thanks for you patience,

Emmy

Emmy replied to "Get Satisfaction experiencing some technical trouble, Yola employees not able to post.", but it was removed. see the change log

A comment on the problem "I'm sorry, but an unexpected error occurred: NoMethodError" in Get Satisfaction:

Hi Thor,
Now I am back to not being able to post. I am getting the same error as Laura below. Thanks for looking into this, we appreciate it; no one on our team can post to our forum.

Thanks,
Emmy – Emmy, on December 08, 2009 19:39

Emmy replied on December 08, 2009 18:40 to the question "google wont return hits for my site" in Yola:

Hello John,
What is happening here is that "gingertomantiques" and "ginger tom antiques" are two different keywords so the search engine will list you differently for each.

gingertomantiques is part of your domain name so I can see why you would list first for this. I am going to give you a link to our Knowledge Book topic on keyword searches which will give you more information on how this works: Getting listed for keyword searches.

I hope this helps!

Emmy

A comment on the question "The Yola blog NEVER works! WHY???" in Yola:

Hi Mike,
We have just tested Safari and it works using this browser as well. Can you give that a try?

Emmy – Emmy, on December 08, 2009 18:13

A comment on the question "The Yola blog NEVER works! WHY???" in Yola:

Hi Mike,
Did you see my last post about using Internet Explorer? I marked this answered because it is "answered" even though the bug is not yet solved. This is our way of moderating threads so we stay on top of what has had employee involvement or what has been answered. Sorry if that was confusing. If you would be willing to give IE a try that would be great. If not, good luck on your future endeavors! – Emmy, on December 08, 2009 17:56

Emmy replied on December 08, 2009 17:49 to the problem "I'm sorry, but an unexpected error occurred: NoMethodError" in Get Satisfaction:

Hi Thor,

I was able to post on that thread so everything looks good now. A big update eh... we know how those go :) Here's to hoping no more bugs pop up for you!

Emmy

Emmy replied to "Can't log into sitebuilder", but it was removed. see the change log

A comment on the question "The Yola blog NEVER works! WHY???" in Yola:

Hi gfjoke,
Ok, so there is a workaround for this! You will only have this trouble if you are using Firefox. So if you switch your browser to IE you will be able to keep the video post and also add more posts. I hope that will help!

Emmy – Emmy, on December 08, 2009 17:32

Emmy replied on December 08, 2009 16:56 to the question "Items with multiple sizes, and bundles?" in Yola:

Hello rpsurplus,

Here is a link to a thread with more information on creating product options: Adding product options.

Unfortunately I am not sure how to create a "bundle" of products where items could be removed by the purchaser. Possibly someone else here on the forum will have some ideas about how to do this.

Kind Regards,
Emmy

A comment on the question "2 column layout not working as expected!?" in Yola:

@Esteban: If you are still having trouble after trying Duke's suggestion let us know. Also, if you can give us a link to your website so we can take a look that would be helpful.

@Duke: I have to say that I also like the "Two Column Widget" as you are able to set the column width to what you would like. – Emmy, on December 08, 2009 16:50

Emmy replied on December 08, 2009 16:47 to the problem "Can't log into sitebuilder" in Yola:

Thanks Boomer, I've got your email and have responded :)

Emmy

Emmy replied on December 08, 2009 16:30 to the question "The Yola blog NEVER works! WHY???" in Yola:

Hi gfjoke,
I wanted to touch base with you on this. This is definitely a bug with adding embed code to blog posts. I have logged this and our engineers will be taking a look at it.

What I can suggest at this time is that you add a link to any YouTube videos from a blog post. Unfortunately I cannot give anything exact as to when a fix will go out for this.

We are very sorry for the inconvenience and do appreciate your patience while we work on this.

Thanks,
Emmy