Eric Suesz's dashboard

Eric Suesz replied on November 21, 2009 04:24 to the problem "SEXUAL HARRASSMENT" in Get Satisfaction:

What is farkle? Is there a company you're trying to reach?

Eric Suesz replied on November 21, 2009 02:29 to the problem "The dire need for transparency in topic balloon background images." in Get Satisfaction:

Hey, thanks for baring your teeth and sharing that. I'll ask our team to reconsider the way it's done now.

Eric Suesz replied on November 20, 2009 22:24 to the problem "Where did my company's page go? It's like it never existed!" in Get Satisfaction:

My hunch is that this is a cname error.

Eric Suesz replied on November 20, 2009 22:23 to the problem "Where did my company's page go? It's like it never existed!" in Get Satisfaction:

Yikes! That seems very wrong. I am sure this is a temporary mix up. Let me dig in here ASAP.

Eric Suesz replied on November 20, 2009 19:53 to the question "Can I edit a comapny announcement with replies?" in Get Satisfaction:

This certainly could be more clear. We recently opened up the window of editing replies beyond the old 15-minute window. However, topics with replies can't be edited in this way yet, as you noticed.

Eric Suesz replied on November 20, 2009 19:07 to the idea "Having a sandbox." in Get Satisfaction:

Excellent idea. I agree.

Eric Suesz replied on November 20, 2009 19:04 to the question "Salesforce Integration Error Message" in Get Satisfaction:

Sorry that this wasn't a seamless process for you. I will need to grab a developer to help troubleshoot this problem.

A comment on the question "How do I remove my company?" in Get Satisfaction:

I will let the developers know. – Eric Suesz, on November 20, 2009 17:36

Eric Suesz replied on November 20, 2009 17:34 to the question "Trouble adding image" in Get Satisfaction:

When you upload the image, after choosing it from your computer, does the code get inserted into the text box? Does the Upload button appear to work?

Eric Suesz replied on November 20, 2009 17:32 to the problem "Can't add Support Links!" in Get Satisfaction:

Yes, this is a known bug that is in our bug-tracking system. Sorry for the inconvenience. Thanks for providing the browser info.

Eric Suesz replied on November 20, 2009 17:28 to the question "How do we start over from scratch?" in Get Satisfaction:

Well, you can create a new section if you want. Or, just remove all the topics with the moderation tools. If you don't have those, mark the topics as inappropriate, and we'll remove them. Might take us a day or so.

Eric Suesz replied on November 20, 2009 16:02 to the question "multiple products" in Get Satisfaction:

From the admin section of your company. Are you an employee?

Eric Suesz replied on November 20, 2009 16:02 to the question "so expensive" in Get Satisfaction:

Why is what so expensive?

Eric Suesz replied on November 20, 2009 15:55 to the question "bulk uploading products" in Get Satisfaction:

Hello Hello Baby. What Thor was talking about was a way to use codes to, for example, put a product-specific widget on each of your 1,000 product pages. However, bulk creation of the products in our system is the tricky part. I'd like to merge this topic with the question you asked yesterday. I believe Thor will get back to you.

Eric Suesz replied on November 20, 2009 07:14 to the problem "I'm no longer seeing the additional data passed through Fast Pass." in Get Satisfaction:

Cindy, I believe this has been fixed with the most recent deploy, which just went out, but please let me know if you continue to have problems.

Eric Suesz replied on November 20, 2009 04:29 to the question "Real name off my own dashboard - privacy concern." in Get Satisfaction:

Hi, JPR, are you still experiencing this? Sometimes a changed page will be cached for a bit. Let me know and I'll do my best to help out.

A comment on the question "How do I remove my company?" in Get Satisfaction:

I removed them from the company section earlier, Sometimes it just takes a little time. I think those are cached images that will be removed automatically. – Eric Suesz, on November 19, 2009 21:11

A comment on the question "How do I remove my company?" in Get Satisfaction:

I see no logos or products. Please point those out to me. – Eric Suesz, on November 19, 2009 20:48

A comment on the question "How do I remove my company?" in Get Satisfaction:

I'll do my best to try and get this done expediently. – Eric Suesz, on November 19, 2009 20:47

Eric Suesz replied on November 19, 2009 19:05 to the question "How do I remove my company?" in Get Satisfaction:

Matthew: I'm happy to help remove as much information as possible, and I will do so. However, I cannot delete topics that other users have created. That is their content. I'll remove any product information or other info and remove your company from search.