Eric's dashboard

Eric asked a question in Tightrope Media Systems on October 12, 2009 16:19:

Erase a program when being used by Cablecast?

I am trying to erase a program from our server, but it's saying, "I cannot delete [program]: It is being used by another person or program." I have 2 of the same program numbers and Cablecast is reading the unusable program. Is there any easy way to override that so I can erase the unusable program?

Eric gave praise in Tightrope Media Systems on May 21, 2009 17:50:

All about Chad G. - Thanks!

I would like to thank Chad G. for all his assistance in getting our station up to a "disalbled" 100%... his troubleshooting expertise and outstanding customer service made working with Tightrope wonderful. Chad, thank you so much for all your assistance!

Eric asked a question in Tightrope Media Systems on November 14, 2008 18:43:

How to upgrade Cablecast... how to transfer over from DSL to Cable...

Couple of questions... I would like to upgrade my cablecast system. Running Release Version: 4.5.9 Build 6, Database Version: 4.5.0. Also I am upgrading our Internet system... when I switch over routers, internet doesn't recognize Cablecast or servers. Can someone help me with this? (going from DSL to Cable)

Eric asked a question in Tightrope Media Systems on August 05, 2008 19:52:

Can you schedule station's Bug to turn off at specific times?

Is there a way to schedule our station's bug (from the compix) to turn off during specific times in the schedule?