Evan Hamilton's dashboard

Evan Hamilton posted an update in Flock on November 09, 2009 19:30:

Facebook Chat Issues

Hey folks,

Because of recent changes in Facebook's code, Flock is experiencing some Facebook chat-related bugs:

16920 - Default chat status is offline on a non-Facebook page
16921 - Facebook chat dialog doesn't appear on non-Facebook page, has synching issues, and the online friends flyout appears blank
17022 - Facebook notification and friends flyouts are broken, appear blank
17227 - Facebook notifications don't appear if your chat status is set to offline offline

We're currently looking into these bugs and I will post more info as soon as I have it. In the meantime, the Facebook Chat features on the actual Facebook website should still work fine.

Thanks for bearing with us, please let me know if you have any questions.

Evan Hamilton
Flock Community Ambassador
evan at flock dot com

Evan Hamilton replied on November 05, 2009 18:41 to the problem "Flock forget Flickr Passwd when it restart on my home computer" in Flock:

Hey folks,

I'm as frustrated with this bug as you are, but we do not recommend installing older versions of Flock. There are two reasons for this:

• Each browser release we put out has security updates designed to keep you safe on the web, which can be a dangerous place. 2.0.3 is many, many security patches behind 2.5.


• Downgrading can cause profile corruption and has the potential to damage your feeds/favorites/etc. Browsers just aren't really designed to be downgraded.

I'm pushing as hard as I can to get the team to address these Flickr bugs, and I apologize that it's taking so long...we're a small team and there are lots of other things taking priority. Please bear with us - but keep voicing your feelings on this issue so I can prove to the folks upstairs this issue is important to you.

Evan Hamilton
Flock Community Ambassador
evan at flock dot com

Evan Hamilton set one of Patricia's replies as an official response to "Mac OS X 10.6.1 Snow Leopard Compatibility" in Flock

Evan Hamilton set one of Cam's replies as an official response to "NEED TO UNINSTALL FLOCK" in Flock

Evan Hamilton set one of Evan Hamilton's replies as an official response to "Installer for popular linux distributions." in Flock

Evan Hamilton replied on November 03, 2009 19:38 to the idea "Installer for popular linux distributions." in Flock:

Hey pyjimbo,

Thanks for posting! We love getting feedback. :)

We've got several Linux lovers here who agree wholeheartedly for you (and in general, we're big fans of open source).

Unfortunately, we're a pretty small company and we have limited resources to devote to such things. Even Mozilla doesn't make Linux distributions for Firefox. So our policy so far has been: once Mozilla starts doing it, we should definitely look into it.

So: yes, we'd love to do this. When: not clear at this time...but people should keep asking (and clicking that "I like this idea!" button) to make it clear that there is demand for this.

Flock'n'roll,

Evan Hamilton
Flock Community Ambassador
evan at flock dot com

A comment on the idea "Possible flock integration with bit.ly? (xpi/extention/add-on or fully integrated button?)(" in Flock:

Hey Steven,

Thanks for the very even-handed response...I appreciate you making it clear how important this is for you.

To speak frankly, I'm not sure that we've decided if we're a tool for social media professionals. Flock is currently designed around single accounts on each social network, and doesn't have the in-depth management of other apps. Deciding (and stating more clearly) whether we are really for the social media professional crowd is something we certainly need to do as we approach Flock 3.

Being a social media professional myself, I certainly understand the frustration...hopefully as we approach the next iteration of Flock it'll become clearer if this program is designed for our jobs, or for more general consumers.

Thanks again for the feedback!

Evan Hamilton
Flock Community Ambassador
evan at flock dot com – Evan Hamilton, on November 03, 2009 19:26

Evan Hamilton marked one of Cam's replies in Flock as useful. Cam replied to the question "I want my bookmarks back!!!".

A comment on the idea "Easier To Find Flock Tune-Up Link Please!" in Flock:

Hey Handi,

Sorry, can you explain what kind of issue you're experiencing?

Evan Hamilton
Flock Community Ambassador
evan at flock dot com – Evan Hamilton, on November 03, 2009 18:55

Evan Hamilton replied on November 03, 2009 00:50 to the problem "Can't Favorite any pages in Flock browser" in Flock:

Hey DrPr,

Unfortunately what you are doing is continuing to use the same "flock-data.sqlite" folder, which we suspect is corrupted. What you should do is rename it (as Sophie suggested) and never rename it - the goal is to abandon this folder forever. If any of your data is missing, you should be able to re-import it (since Sophie had you back it up in earlier steps).

Please let me know if I'm misunderstanding the issue, but I think the main problem is that you're still using the (potentially corrupted) "flock-data.sqlite" folder.

Evan Hamilton
Flock Community Ambassador
evan at flock dot com

Evan Hamilton set one of Evan Hamilton's replies as an official response to "ConfusedL Forum and Satisfaction areas" in Flock

Evan Hamilton replied on November 03, 2009 00:33 to the question "ConfusedL Forum and Satisfaction areas" in Flock:

Hey SemiFlockUser,

There are definitely a few legacy items left over that are confusing. In short: your flock.com account can be used for posting comments on www.flock.com/blog, but our forums are permanently closed. GetSatisfaction is our #1 support location.

Let me know if I can be of any further assistance!

Evan Hamilton
Flock Community Ambassador
evan at flock dot com

Evan Hamilton replied on November 03, 2009 00:15 to the question "Get Rid or Media Bar permanently" in Flock:

Hey Freddi,

Flock should not start up slower if you have more accounts remembered; this is a pretty small part of the processing that is happening.

If your startup is taking a long time, I suggest the following items:

1. Make sure you're using the latest version of Flock
2. Try disabling your extensions (if you have any)...sometimes these can cause problems. If disabling them fixes it, re-enable one-by-one until you find the culprit
3. If 1 and 2 don't work, try the "Reset your Odometer" step here: http://www.flock.com/tune-up. While in there, you can also delete the flock.sqlite file, which may clear things up.

Let me know if those help!

Evan Hamilton
Flock Community Ambassador
evan at flock dot com

Evan Hamilton replied on November 03, 2009 00:11 to the idea "windows 7 Pin to taskbar" in Flock:

Hey Tonicgoofy,

We're built off of the same basic code as Firefox, so generally we leave system-specific things to the Mozilla team. So essentially: once Firefox does, we won't be far behind!

Evan Hamilton
Flock Community Ambassador
evan at flock dot com

Evan Hamilton replied on November 03, 2009 00:10 to the idea "Adding gChat to the footerbar" in Flock:

Hey SJ,

Great idea! No plans for this right now, but if enough people click that "I like this idea!" button... :)

Evan Hamilton
Flock Community Ambassador
evan at flock dot com

Evan Hamilton set one of Evan Hamilton's replies as an official response to "Possible flock integration with bit.ly? (xpi/extention/add-on or fully integrated button?)(" in Flock

Evan Hamilton replied on November 03, 2009 00:00 to the idea "Possible flock integration with bit.ly? (xpi/extention/add-on or fully integrated button?)(" in Flock:

We're definitely interested in adding some further options in terms of URL shorteners, but it's not very high on the very long to-do list. Eventually though!

Evan Hamilton
Flock Community Ambassador
evan at flock dot com

Evan Hamilton replied on November 02, 2009 23:55 to the question "Flock won't start new session." in Flock:

Hey Jeff,

Sorry for the delayed response, somehow your post slipped through the cracks.

Perhaps you have Flock set to always load your windows and tabs from last time? the place to check on this preference is:

Mac: Flock>Preferences>Main
Windows: Tools>Options>Main
Linux: File>Preferences>Main

Is Flock set to "When Flock starts: Show my windows and tabs from last time"?

Evan Hamilton
Flock Community Ambassador
evan at flock dot com

Evan Hamilton marked one of pooface's replies in Flock as useful. pooface replied to the question "Cannot get flash to work in Flock 2.5.2".

Evan Hamilton marked one of Sophie's replies in Flock as useful. Sophie replied to the problem "Facebook "Log out and Log in again" message showing for no reason.".