hani's dashboard

hani replied on December 09, 2009 09:36 to the problem "Duplicate notifications" in notify.me:

hello adam,

xmpp is the underlying protocol used for your instant messenger. every time you login / logout to it, the server updates your presence information which includes information such as which computer(s) you are logged in at and whether or not you are available. a common issue with xmpp is for that information not to be updated correctly, (ie. the xmpp server thinks your logged in multiple times from the same computer, etc..). A 'reset' tells us to refresh the presence information for your connection. unfortunately this is not an issue that can be automatically detected on our end; therefore, we implemented the 'reset' function.

for additional commands try typing 'help' to see what else athena can do.

cheers,
-hani

A comment on the problem "Duplicate notifications" in notify.me:

thanks for posting adam, have you tried issuing the 'reset' command to athena. this should refresh the jabber (xmpp) connection – hani, on December 09, 2009 09:24

hani set one of hani's replies as an official response to "Turning off notify.me email trailer/signature?" in notify.me

hani replied on December 03, 2009 04:12 to the question "Turning off notify.me email trailer/signature?" in notify.me:

Hello Brian,

Unfortunately there is no way to do this at the current time.

-hani

hani replied on October 20, 2009 20:54 to the question "OpenId not working" in notify.me:

notify.me has never supported the openID authentication mechanism. You can recover your credentials by visiting:

http://notify.me/user/account/recover...

hani replied on October 15, 2009 20:04 to the question "Multiple IM's from zeus@agents.notify.me" in notify.me:

try typing reset, that should clear up your problem. let us know if that doesn't work out for you and we'll take it from there.

cheers,
-hani

hani replied on October 08, 2009 17:00 to the problem "Not Receiving SMS Alerts/Validation - O2 (UK)" in notify.me:

Hello Adam,

Do you have an email address associated with your mobile number. This is something that O2 will need to provide for you. If you contact O2 inquire about an email to SMS gateway. Post back with the format of the email address if they provide you with one.

Cheers & best of luck.

hani replied on October 08, 2009 16:58 to the idea "pinging a feed manually?" in notify.me:

Hello Dav,

That's a great idea ... FYI, we immediately verify a feed once you add it to the service; otherwise, you will get an error when adding a new source. We definitely see value in your suggestion in order to check for updates and will take it into consideration.

hani replied on October 08, 2009 16:56 to the question "Only send alert for new content" in notify.me:

hello chad,

I would recommend that you add a filter to the source and exclude the phrase 'there are no changes detected' this should address your problem.

hani replied on October 07, 2009 17:19 to the question "Only send alert for new content" in notify.me:

Hello Chad,

What's your username and what feed are you getting that notice for?

hani replied on October 03, 2009 00:23 to the problem "Link addition problem" in notify.me:

Hello Amith,

What is your username, and what are some links you've failed to add?

Thanks,
-Hani

hani replied on September 30, 2009 22:01 to the problem "Can't recover my password." in notify.me:

send me an email hani [at] getorganyzd dot com with your user name.

hani replied on September 18, 2009 07:17 to the question "Notify.me won't work" in notify.me:

Alright, we've identified the issue, there is a bug on our side which we need to address.

You currently have a time range specified for when you would like to receive SMS messages, if you disable the time range you will see that sms icon glowing for sources that you've routed to SMS. If you readd the time range for SMS message delivery and the current time is not within that range the SMS icon will no longer glow. Rest assured, despite the icon not glowing those sources will in fact be routed to SMS during the specified time.

We will fix this issue shortly. Thank you for your patience, we hope you are enjoying the service.

Cheers,
-Hani

hani replied on September 18, 2009 06:35 to the idea "text-only email instead of HTML" in notify.me:

hello wade,

thanks for posting this idea, we'll take it into consideration and add it to our roadmap discussion.

Cheers,
-Hani

hani replied on September 18, 2009 06:02 to the question "Notify.me won't work" in notify.me:

Hello jkim,

Thanks for reporting the issue, we're looking into it.

-Hani

hani replied on September 17, 2009 04:17 to the problem "Gtalk bot: Athena is offline. No notifications. Error on site in history." in notify.me:

Hello Justin,

Thanks for reporting these issues. The error on the notification history page is something that we are aware of, currently the work around is to give the page a little time to load.

Looking at our logs we are unable to see your jabber account online from our bot. Are you still experiencing the issue? By default we do provide you with a jabber account if you are experiencing a problem with your gmail jabber account perhaps you can remove the gmail jabber account and use the <your>@notify.me jabber account provided?

-Hani</your>

A comment on the question "AND operation for keyword filter" in notify.me:

Hello Natasha,

This feature is currently on the back burner while we focus on the product. I'll update this thread once we move forward with implementing it. – hani, on September 17, 2009 04:09

hani replied on September 17, 2009 04:08 to the question "Google Voice SMS Support?" in notify.me:

Thanks Hardeep,

Do you have an email address associated with your vodaphone number? If so please attempt sending yourself an sms via email and then let us know what the email domain is.

Cheers,
-Hani

hani replied on September 10, 2009 18:27 to the question "Craigslist and FireFox at odds with each other?" in notify.me:

Hello drchristopher,

This getsatisfaction forum is for http://notify.me related issues not for craiglist issues. Please report your problem to Craiglist. FYI, I have no problem getting to Pittsburgh CL with Firefox.

Best of luck,
-Hani

hani replied on August 22, 2009 06:02 to the question "Settings to use port 443 in Pigin" in notify.me:

Awesome, glad to hear it.