ihateat&t's dashboard

I can't get AT&T to hook up my landline OR DSL service in our new home so I am going to call Comcast and Vonage first thing tomorrow morning. It's been 14-days that I've been waiting and due to a "backlog" they can't get any one out to fix our line. And when we were in our old home and had AT&T DSL, it often stopped working completely during peak times in the evening. I hate AT&T. And did you know that if you don't call to check in proactively every few months you could end up paying way more than you need to for your services? The customer service rep said you need to check in with them often to make sure you're getting good rates. What a scam.