Jared's dashboard

Jason replied on October 04, 2008 18:53 to the problem "AT&T Sucks" in AT&T:

I agree - AT&T SUCKS! Dropped calls, no service, dropped calls, can't hear the other person, they can't hear you, dropped calls, text, picture, and voice messages delayed for days, or not delivered at all, Dropped calls, billing issues, charges for calls you didn't make or services you didn't ask for, dropped calls, VERY rude customer service, and dropped calls. I've had it all. AT&T - YOUR WORLD, UNDELIVERED!

Jason replied on September 07, 2008 18:33 to the question "Bellsouth was great, AT&T sucks" in AT&T:

AT&T IS THE WORST! TRUST ME! Internet, TV, home phone, wireless, They're all the absolute worst EVER! You thought comcast was bad? AT&T will make you RUN right back to them. DON'T GO WITH AT&T. I could post my experiences, but they're VERY long. Will be happy to, if you're interested, though.

dolphin replied on August 23, 2008 06:05 to the question "AT&T data only account" in AT&T:

yes there is DSL only option. Careful though, they won't want to give you the offered rebates b/c you don't have their landline.

Katie replied on August 22, 2008 22:42 to the question "AT&T data only account" in AT&T:

Yes, I have a data-only Treo. The data plan costs a little more (like ~$5) than it would if I also had a voice plan on it (but it's still way cheaper than actually putting a voice plan on it).

I think there are also special plans available for deaf or hard of hearing users, but I don't have any experience with this.

jameslawson replied on August 20, 2008 15:57 to the problem "AT&T Sucks" in AT&T:

the reason why i said all that is cause i got completelly ripped off by yall when yall took me out of my contract then charged me $315 cancellation fee when yall told me ,since i had such bad expierence there would be none.also yall held my bill for 5 months then sent me close to a thousand dollar bill.i will continue to put yall all over the internet cause yall truelly did rip me off bad.my number is [private details removed] if you want to hear the whole story,but i doubht your company even cares.plus i got a better service provider now its called metro pcs

sean808080 replied on August 20, 2008 00:22 to the question "adding an old iphone to a new line requires a 2 year contract?" in AT&T:

well as a customer I don't like tricks. I tried to activate the edge iPhone on itunes but it didn't work. When I called AT&T tech support conferenced in with Apple Tech Support they both instructed me to bring the phone into an at&t store.

really shoddy don't you think?

Jared replied on August 19, 2008 22:42 to the question "adding an old iphone to a new line requires a 2 year contract?" in AT&T:

The "trick" or the caveat to the 1st generation iPhone is that technically all 1st gen iPhones are customer owned equipment and needed to be activated through iTunes. All of these phones required a two year contract as do the new iPhone 3G's however the activation must be done in a store. So I guess in short iPhone = 2 yr contract. Once again, I would like to apologize for any poor experience that you've had with AT&T. Sometimes these things get confusing even for us. I'm just sorry that it manifested itself in a poor experience for you and your partner.

Jared replied on August 19, 2008 22:28 to the question "Bellsouth was great, AT&T sucks" in AT&T:

Zugzwang926..AT&T will be glad to have you and will strive to provide you great service. Seagent, did you have an issue that you wanted to bring up, or is that your experience with AT&T in general?

Jared replied on August 19, 2008 22:24 to the problem "AT&T Sucks" in AT&T:

I believe as with any company with so many employees, a customers experience can be influenced by the representative they get for better or for worse. I would like to apologize for any poor service rendered by an AT&T representative and I assure you we try our best to make sure this does not happen. The customer in my opinion is the ONLY reason AT&T is still in business for without customers, and I will say HAPPY customers, no business can survive. Please let me know if there is anything I can do to help with your situation.

Jared replied on August 19, 2008 22:19 to the question "AT&T data only account" in AT&T:

Yes, data only is available on EDGE, GSM, and UMTS networks from AT&T Mobility in the form of Laptop connect PC cards.

sean808080 replied on August 19, 2008 22:00 to the question "adding an old iphone to a new line requires a 2 year contract?" in AT&T:

Thanks for looking into this. I'm very disappointed as up until now I had nothing but positive experiences with AT&T. If I had known they were going to make my partner sign up for a 2 year contract, I would have told him to get a new iPhone!

Just to clarify, they made him sign a 2 year contract simply to add my old iPhone to my account and setup a family share plan.

It doesn't seem reasonable...He is switching from Verizon and using an old phone!

Thanks for your help!

Jared replied on August 19, 2008 20:55 to the question "Already being an at&t wireless customer, do I have to sign a 2 year contract if I get the iPhone?" in AT&T:

Because of the large subsidy that AT&T is providing for the iPhone 3G a contract extension is required in order to recoup some of that cost. AT&T has stated that because of the deep discount the earnings per share will take a hit of 10 - 12 cents per share for the next two years, but at the same time felt it was important to offer such a great phone at a great price to the customer.

Jared replied on August 19, 2008 20:52 to the question "adding an old iphone to a new line requires a 2 year contract?" in AT&T:

Sean, I am sorry for the experience, I know its tough when you are told one thing and when you try to make it happen it doesnt seem to work out. I am still researching this issue for you but at first glance I believe the issue is due to it being an iPhone. Due to the patnership nature of AT&T and Apple I do not believe we offer the iPhone without a two year contract..(yet).

sean808080 replied on August 19, 2008 20:13 to the question "adding an old iphone to a new line requires a 2 year contract?" in AT&T:

my partner was a verizon customer that moved to at*t to take my old iphone. as I mentioned I called at&t beforehand and was told no contract necessary for this but when he got to the at&t store they put a 2 year contract in front of him....and he signed. not happy at all. a 2 year contract and no new phone to show for it.

Jared replied on August 19, 2008 20:02 to the question "adding an old iphone to a new line requires a 2 year contract?" in AT&T:

Was your partners plan a new plan? How long have both of you been on service?