Jon Benditz's dashboard

Jon Benditz replied on October 23, 2009 18:43 to the question "Need Documentation on Setting up the 2nd Channel!" in Tightrope Media Systems:

Is there a support personnel that is available tonight or monday that could call around 5pm?

Jon Benditz replied on October 22, 2009 14:04 to the question "Need Documentation on Setting up the 2nd Channel!" in Tightrope Media Systems:

Hi Ray,
Thanks for the answer! I do have a Leightronix Pro 8 though, I believe that is still possible since we have a small budget. I do have another Leightronix MiniLT Is it possible to have one Leightronix per channel? And if so, Is that when I would have to use the USB Serial Port Adapter that TRMS sent us with the system?

I do have the channels almost setup on the system, I just need to configure the router inputs and outputs.

Thank you,
Jon

Jon Benditz asked a question in Tightrope Media Systems on October 21, 2009 19:56:

Need Documentation on Setting up the 2nd Channel!

Hello everyone!
I'm setting up our second channel on the system and I've gotten to the point of setting up shows and the schedule. One thing I'm questioning is, Do I need a separate Leightronix for the 2nd channel? I assume that we do, I'm just not sure what I'm going to do to have two Leightronix systems coming out of the SX2. I also know that to get the whole package that we need the Carousel as well, but If I can just get it setup to play video, that's all we need for now. Any and all assistance is greatly appreciated!!

Thank you,
Jon

Jon Benditz replied on September 17, 2009 16:24 to the question "Help with STRM-LIVE Server" in Tightrope Media Systems:

Awesome Thank you!! I believe I can get this setup no problem.

Jon Benditz replied on September 16, 2009 03:56 to the question "Help with STRM-LIVE Server" in Tightrope Media Systems:

Chad,

The guide is great! I think it covers everything pretty good. I only saw one problem. On page 11 where it is showing the Breakout Cable, item 4 and 6 are reversed. Other then that it helped a lot.

I have a question though, i have setup the feed and it comes through with video and audio pretty good. But it is only pulling from the carousel feed, not what is going live. How do I fix this?

thanks for the help,
Jon

Jon Benditz asked a question in Tightrope Media Systems on September 15, 2009 16:09:

Help with STRM-LIVE Server

Trying to setup the STRM-LIVE server. Is there any documentation on setting this up? Or is there a way someone could help me through a web-ex?

Thank you!
Jon

Jon Benditz replied on September 03, 2009 22:47 to the question "Want to add music, but have dilemma with setting up?!" in Tightrope Media Systems:

Hey John,
It works pretty good! The only problem that we are seeing is the crawl is acting like its skipping. All we did was plug into the line input and it started doing that. What do you think the problem is?

Thank you,
Jon

Jon Benditz replied on September 03, 2009 00:03 to the question "Want to add music, but have dilemma with setting up?!" in Tightrope Media Systems:

O and I haven't set it up yet, I just wanted to ask before I tried to

Jon Benditz asked a question in Tightrope Media Systems on September 02, 2009 23:58:

Want to add music, but have dilemma with setting up?!

Hello all! I'm looking to add music to our bulletins. Only problem is, some of our bulletins have sound in them and don't want the music to over run those. Is there a way to work around this?

Jon Benditz replied on August 18, 2009 23:04 to the question "Schedule Stops all of a Sudden!" in Tightrope Media Systems:

Well the schedule is working, cablecast says what show is playing, and i go to see what is in the force(small) and it shows the correct show playing. Now it is playing carousel instead of our show. Not sure what is going on here but it's confusing

Jon Benditz asked a question in Tightrope Media Systems on August 18, 2009 22:33:

Schedule Stops all of a Sudden!

Our system starts to play an mpeg file in the schedule and suddenly goes to a blue screen. We have to force the autopilot to continue on with the schedule...What do we need to do to stop this?

Jon Benditz asked a question in Tightrope Media Systems on August 13, 2009 23:09:

Why isn't Autopilot forcing playback?

I called support and left a message as well, but i just wanted to check if anyone here had problems with their Autopilot not forcing video that is on the schedule to play?

Jon Benditz replied on August 12, 2009 14:28 to the problem "Carousel not airing" in Tightrope Media Systems:

Ok so we did get Carousel to finally show on a monitor, but now we can't seem to get Tightrope to switch between carousel and cablecast on the preview. I'm trying to force it through the matrix as well and it won't switch between

Jon Benditz asked a question in Tightrope Media Systems on July 03, 2009 13:55:

Error inside the CMS I/O Setup Page

Hey Everyone,
I get an error on the Control Module Sets I/O setup page. It says in red, "x.x.x.250: No connection could be made because the target machine actively refused it x.x.x.250:56700"
Not sure what this is saying since it is on the computer that has the x.x.x.250 IP address.

Jon Benditz replied on June 15, 2009 21:20 to the discussion "Cablecast Device Control List" in Tightrope Media Systems:

I think this would be an excellent tool

Jon Benditz replied on June 15, 2009 20:39 to the question "Setting up my DVD player to work" in Tightrope Media Systems:

Which 300 changer do you have?

Jon Benditz asked a question in Tightrope Media Systems on June 01, 2009 22:44:

Setting up my DVD player to work

I'm looking at getting a few DVD players soon, some 5-6 disc changers, or even a 300 or 400 disc changer. Now do I need to hook these up through the Serial Hub, or can I have a Leightronix system that is hooked up to the serial hub that will control these through RCA/BNC?

I hope I'm making sense lol

Jon Benditz replied on May 21, 2009 15:21 to the question "What server/computer should I run FrontDoor with Cablecast and Carousel on?" in Tightrope Media Systems:

Sweet deal! I made the right choice then! Thanks Chad!

Jon Benditz asked a question in Tightrope Media Systems on May 20, 2009 22:22:

What server/computer should I run FrontDoor with Cablecast and Carousel on?

Hello Everyone, I have the SX2 setup and when I go to the FrontDoor and into the server setup and then in licensing, It shows, could not read license data. The provided license key does not appear to be valid.
When I go on the Cablecast Pro VOD and into the same licensing screen, it shows everything that I have. Now should I be running the FrontDoor with the Cablecast, and Carousel on the ProVOD or the SX2??

Thank you,
Jon

Jon Benditz replied on May 19, 2009 13:05 to the question "Geting the Mac Widget to work?" in Tightrope Media Systems:

Well It just started working out of no where! So this has been answered!