Jon Rogers's dashboard

Jon Rogers marked one of Jared's replies in Xmarks as useful. Jared replied to the question "Where are my synced Passwords?".

Jon Rogers set one of Jon Rogers' replies as an official response to "Where are my synced Passwords?" in Xmarks

Jon Rogers marked one of Coolnesse's replies in Xmarks as useful. Coolnesse replied to the problem "Xmarks has detected that you cleared your passwords. What would you like to do next?".

Jon Rogers set one of Jon Rogers' replies as an official response to "Xmarks has detected that you cleared your passwords. What would you like to do next?" in Xmarks

Jon Rogers replied on November 30, 2009 18:18 to the problem "Xmarks has detected that you cleared your passwords. What would you like to do next?" in Xmarks:

Glad that solved the issue.

We don't know of any issues with Read It Later or Fast Dial incompatibilites, but it's possible that if they are futzing with password data that it might interfere with the Xmarks add-on.

Jon Rogers replied on November 26, 2009 00:44 to the problem "Xmarks has detected that you cleared your passwords. What would you like to do next?" in Xmarks:

Hey

Sorry about that. So you've done all the standard steps.

Have you tried using my.xmarks.com to revert to a previous version? Given that you have tried the reinstall, new firefox profile etc, I suspect that your password data has somehow gotten corrupted.

If you'd like to try a couple other options:

1) Use my.xmarks.com to revert to a data set that existed before you started seeing this issue.

2) You could try turning password sync back on, and when it asks the question "what do you want to do next?", tell XMarks to clear your passwords. You'll be starting with a fresh (uncorrupted) set. That could solve the issue.

We'd love to do what we can to get things working for you.

Let us know if these help.

Jon

Jon Rogers replied on November 26, 2009 00:30 to the question "How can I retrieve my passwords??" in Xmarks:

Passwords are stored with revisions and you should be able to go to my.xmarks.com and revert your data to the revision before your sync with portable.

Hope this helps.

Jon

Jon Rogers set one of Eric's replies as an official response to "Merge bookmarks from two computers (own server) howto?" in Xmarks

Jon Rogers set one of Nate's replies as an official response to "why did you change from Foxmarks to Xmarks?" in Xmarks

Jon Rogers replied on November 26, 2009 00:23 to the idea "Xmarks for Camino" in Xmarks:

Stephen Bradley pointed out the biggest hurdle. Camino does not support the Firefox add-on methods. We don't have any immediate plans to support Camino.

Jon Rogers replied on November 26, 2009 00:17 to the question "Where are my synced Passwords?" in Xmarks:

There is no way to view your passwords on the Xmarks site. The instructions that Jim gave will show you your passwords.

When Xmarks says it's syncing passwords, it is. But for your security and the security of your passwords, we don't provide a way to view them via the website.

Jon Rogers set one of Eric's replies as an official response to "How safe are my passwords at Foxmarks?" in Xmarks

Jon Rogers replied on November 26, 2009 00:11 to the question "Error message" in Xmarks:

We think we've isolated this issue recently and should have a fix out soon. Please watch for Xmarks updates in the next few weeks.

Jon Rogers replied on November 26, 2009 00:09 to the problem "Component returned failure code: 0x80570015" in Xmarks:

We recently isolated the cause of this issue and hope to have a fix out soon. Please watch for an Xmarks upgrade over the next few weeks.

Jon Rogers replied on November 26, 2009 00:01 to the problem "syncing bookmarks bar between safari and firefox" in Xmarks:

I too use Firefox and Safari. When I look on My Xmarks site, i only see one toolbar folder which is called "Bookmarks Toolbar". And it seems to synchronize just fine.

What versions of Firefox and Safari are you running? Do you expect the toolbar folder to have a different name?

Also, you will see a synchronization message when you do the sync with Safari as a short timed popup window. But when Firefox synchronizes, you will not see a message. Also to synchronize on Firefox, you must click the Xmarks icon that is on the bottom right of the browser, not the Xmarks icon that is on your system tab at the top of the screen.

If you've tried all this, and you are still having problems, please send over your browser versions, and Xmarks versions and maybe we can get things straightened out.

Cheers
Jon

Jon Rogers set one of Jon Rogers' replies as an official response to "Does xmarks sync with Camino 1.6.7?" in Xmarks

Jon Rogers replied on November 25, 2009 23:53 to the question "Does xmarks sync with Camino 1.6.7?" in Xmarks:

This is not in the current plans right now. We've taken all your votes and tallied them up and as we make plans for the future, we'll remember that you are all out there.

Thanks

Jon

Jon Rogers replied on November 25, 2009 23:49 to the idea "Not Import. Xmarks synchronization with Del.icio.us" in Xmarks:

We support limited import from del.icio.us.

Go to my.xmarks.com
click on the tools menu and choose "Import from del.icio.us"
It will prompt you for the del.icio.us account username from which you'd like to import.

Voila.

The "limited" part is that the bookmarks must be public, and Xmarks will only import 100 bookmarks, the most recent 100.

Hope this helps
Jon

Jon Rogers replied on November 25, 2009 23:42 to the question "Error 3 on all installations" in Xmarks:

Error 3 means "something went wrong". We're currently working to make that error message more enlightening. In the meantime, the following steps should clear things up.

* Select Tools→Xmarks→Xmarks Settings... and activate the Advanced category.
* Press the Upload button to Force overwrite of server data.
* When that completes, press the Download button to Force overwrite of local data.

If you have not made a lot of modifications to your local set of bookmarks, you may only need to do a download to get the lastest copy of the data we have stored for you. In both cases, you are essentially telling Xmarks not to try to merge any data, but to simply take all bookmarks from the server (or locally if you do an upload) and let that become your current bookmark set. This will often clean up any corruption that may have lead to the error 3.

If these steps do not solve the issue, please send us the log file (Xmarks Settings → Advanced → Show Log File) and we'll see if we can't figure out what's going on.

Jon Rogers replied on November 25, 2009 23:41 to the problem "Xmarks has detected that you cleared your passwords. What would you like to do next?" in Xmarks:

After reading the thread you mentioned, i thought i should add the following thoughts...

One user reported this solution...
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I think the day before you posted your reply, I just nuked my FF3 installation and reinstalled from scratch; everything works perfectly now. You're probably right about the corrupted password store.
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I realize that this is a pretty extreme solution, but if, in fact, your password data is corrupted for some reason, this would allow Firefox and Xmarks to really start with a clean slate that could solve the problem.

Again, let us know if any of this helps.

Jon