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Joshua set one of Justin's replies as an official response to "Person - Other Info not saved..." in Remote-App

Joshua marked one of Justin's replies in Remote-App as useful. Justin replied to the problem "Person - Other Info not saved...".

Joshua set one of Joshua's replies as an official response to "Family TIes" in Remote-App

Joshua replied on November 18, 2008 12:56 to the question "Family TIes" in Remote-App:

We definitely consider this a future feature of the system. We aren't sure exactly when it will be implemented though.

Thank you as always for the great feedback!

Joshua set one of Joshua's replies as an official response to "Administration page...." in Remote-App

Joshua replied on November 18, 2008 12:55 to the problem "Administration page...." in Remote-App:

Kevin,

You may use this to it's fullest. It's ready!
Thanks for your feedback!

Kevin L. replied on November 18, 2008 03:35 to the question "Family TIes" in Remote-App:

Thanks for the feedback. I could see benefits of having such multiple associations within the application. For example, contacting next/closest kin in case of an emergency (Father and Mother do not answer phones, but Sister is not listed/linked because her name has changed and she is associated with her husband's family instead. Or perhaps when trying to generate a report for a family reunion or some such.

Thanks again for the consideration. Certainly not a show-stopper. Just one of those "wish-it-were-there" sort of things.

Keep up the good work.

Kevin L. replied on November 18, 2008 03:21 to the problem "Administration page...." in Remote-App:

I recently logged in and noticed the "Set Access" link under the Person's detail screen. I have successfully given my pastor user a password and Administrative rights. I have tested logging in as the user and it worked. Let me know if there is any further testing that I need to perform from my end or if I should hold off using this until I get directed to do so by you guys.

Thanks.

Kevin L. replied on November 18, 2008 03:15 to the problem "Person - Other Info not saved..." in Remote-App:

Thanks guys. This has resolved the issue I was experiencing!

Justin replied on November 17, 2008 22:06 to the problem "Person - Other Info not saved..." in Remote-App:

Kevin,
After further testing, we have confirmed the issue is fixed. It is now available for your use!

Justin replied on November 17, 2008 21:42 to the problem "Person - Other Info not saved..." in Remote-App:

Kevin,
The issue you were having with the information not saving has been addressed. It is currently going through further testing before a release to the live data.

Thank you for your contributions to our effort to make a premier software application.

Joshua replied on November 17, 2008 13:46 to the question "Family TIes" in Remote-App:

Kevin,

This was in the original specs for the application but was removed at an early date in place of more commonly used functionality.

We definitely would consider bringing this back into the system at some point if we get enough requests for it.

Thanks for the question!

Kevin L. replied on November 17, 2008 04:20 to the problem "Administration page...." in Remote-App:

I appreciate the work on the credentials issue.

The Administration page issue is resolved. Thanks!

Joshua replied on November 17, 2008 04:14 to the problem "Administration page...." in Remote-App:

Kevin,

We are fairly confident we figured out why your church was experiencing an error on the Administration page. Please take a look and see if the problem went away.

We will still be responding to you in the next day or so with the status of the credentials system under a person's profile.

Thanks again!

Joshua replied on November 17, 2008 04:05 to the problem "Administration page...." in Remote-App:

Kevin,

The administration page SHOULD work but if you're receiving an error we should be able to take care of it for you.

The main question of yours however is that you're trying to get more church staff able to login.

We have a solution for this in development environment but it's not currently live in production. You wouldn't do this in the administration area per se but will do it under an individual person's profile in the people area. I will get back with you on the status of this. Shouldn't be long though!

A comment on the problem "Person - Other Info not saved..." in Remote-App:

Church = Horse Branch FWB Church – Kevin L., on November 17, 2008 04:00

Joshua replied on November 17, 2008 03:51 to the problem "Person - Other Info not saved..." in Remote-App:

Kevin,

We are very sorry for the inconvenience. We will look into this issue immediately and get you a response hopefully by late tomorrow morning.

If you get a chance, send us your church name so we can test your account too!

Thank you!

Joshua set one of Joshua's replies as an official response to "groups issue" in Remote-App

Joshua replied on November 10, 2008 20:05 to the problem "groups issue" in Remote-App:

Rod,

The group has been restored to your account.
Very sorry about this! Were there any more groups that were yours?

Pastor Rod Kesselring replied on November 10, 2008 20:00 to the problem "groups issue" in Remote-App:

the name of the group is 1st gathering