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A comment on the question "facebook account disabled" in Facebook:
File a complaint with the State Attorney General's office over privacy issues. I filed a complaint with the State Attorney General's office because they disabled my account, right after approving an ad for a praying group that's free mind you, they took my credit card info and charged me and then disabled my account. They won't reply to any emails, so I filed a complaint with The State Attorney General's office over that and privacy issues. You can't take my credit card info and then disable my account and I know nothing of what you do with my info.
File a complaint with the State Attorney General, that's what your state taxes you're paying, are for. Use the resources available to you and make Facebook be accountable to the law. – Lalah, on November 18, 2008 18:15
Lalah replied on November 18, 2008 18:06 to the question "facebook account disabled" in Facebook:
I didn't get a warning. It was just poof gone. I signed up for an ad on Facebook which they promote, get an ad, get an ad, and so I did, for a non-profit group for praying. Yes, praying. They approved my ad and thus began to charge me by the day . After an hour of approving my ad, my account was disabled. Yep, disabled. They took my credit card info and gave me an approval by email and then disabled my account. My prayer group is still intact, but it has no administrator because I'm not there. I've email them several times at disabled, info, and apppeals @facebook.com To no avail. So then a friend of mine, who's an attorney, said that taking the ad was a financial transaction. Ha! So it's commerce. You can't take my money and then not make resources available to me that I paid for. So I filed a complaint with the State Attorney General's office. And I'm taking Facebook to small claims court. If we dont do something beside whining and griping, Facebook wins. In Canada, a group of students are suing (class -action) Facebook for privacy issues. Americans need to do the same thing. We whine and whine, and never take action. Unfortunately, in this society, change only comes through the courts. When Facebook is forced to defend its reputation and spend thousands of dollars, then it will clean up its act. Write your State Attorney General and file a complaint, use privacy issues as a reason, whatever, just get it done. For those with businesses, sue for disruption of service when you paid a certain amount for ad. They don't respond so you don't know what's been spent, because most ads are charged by the click. You need transparency in these situations. So sue in small claims court, what's $54 bucks, and that's if you lose. Draw attention to the local paper by sending in your suit against Facebook in small claims. Most small papers have nothing to write about that's this great or newsworthy, imagine the write ins they'd get from people who probably had the same problem. Refer to the thousands of complaints here on this site. Get affadavits from people on this site if you can. Just get it done and start taking actions. We're Americans for Goodness sake, we know how to get things done and take names later.
rich replied on November 08, 2008 20:54 to the question "facebook account disabled" in Facebook:
i cant believe that facebook can disable accounts without warning or even giving a clear reason why except to point to very vague T&C's and claiming "misuse". if there are system limits on usage they should be documented!
like many have said before...its like KGB coming along and chucking you in a gulag without telling you the charge or even having a trial.
this is very worrying company practice and what are they doing with the information and relationships setup between contacts? is facebook really a front for "Big Brother" ?
i realize you cannot really complain about a free service but the way they are working at the moment is really unprofessional...
initailly i was very angry at being disabled..but now i have calmed down. i have sent a nice letter to them asking for explanation (i assume it was due to adding friend too fast as i previously had warning and recently had message to slow down). i hope my account will be reactivated...but to be honest i dont really care if it isnt!!!
most of my contacts i knew real life anyway or have alternative contact on other websites (fb was only site where everyone seemed to be on).. i will setup a new account to try and search the other contacts but have accepted that there are certain contacts i may have lost forever!
I will go back to old school email/msn...FB can go f*ck themselves!
in hindsight i think maybe i was spending far too much time on FB anyway so perhaps they have just done me a big favor!
Yo replied on November 08, 2008 03:14 to the question "facebook account disabled" in Facebook:
Hi,
I also got hit by the disabled account action on facebook.
I find their action totalitarist and of the 1940's caliber.
No solid warning. No specific reason that I can identify to. They disable my account with no warning, they remove all my data, pictures, etc. I even got somefriends phone me thinking something happened to me!
After the elction day, I talked a lot to my friends using chat and messages. As I also moved to a different city I have been using the meeting new people application (that they promote!) and getting to contact or answer messages from others.
I have 140 friends (95%, i knew outside of facebook and though my prior experiences).
I find this arrogant and dangerous. When I read the privacy notices and the agreements you had to comply to I felt VERY uncomfortable of using Facebook.
I will try to get my account just to have my friends not think I am a psycho but then will leave this hoping something else will come and will replace this unique vision tool that will show as very dangerous for everyone.
rosariopatric replied on November 08, 2008 02:43 to the question "facebook account disabled" in Facebook:
Well I called the main office today, the receptionist pretty much refused to put me through to anyone and told me that they had less then 20 phones in the WHOLE building. When I asked for a specific person, she didn't even bother to see if they were in, she just told me "NO" when I asked fi she would look up who was in that persons posistion, she told me that its Facebooks posistion to not give information such as department heads out in fear of reprisal. Makes me wonder
faster84 replied on November 06, 2008 19:11 to the question "facebook account disabled" in Facebook:
My facebook account has been disabled 2 days ago and I'm very disappointed because they did it without any email to me explaining the real reason. I just feel really bad for it beacuse I found there lots of people I missed in years and now I lost them again!
I sent few emails to different addressed but I didn't get any answer and It's very sad!
I really hope there will be a way to make it alive again because I used to love it so much everyday and now it's really strange I can't talk with those friends anymore :(
My id is: faster84@gmail.com
Thank you
toutie replied on November 03, 2008 21:15 to the question "facebook account disabled" in Facebook:
My facebook account has been disabled for 6 days now..I have sent emails..but they replied once and told me just to check the terms of use and they will see wht the can do ..I really want my account back..apparently I posted the same message over and over again but i never notice tht ..I think thats why I got disabled..it's frustrating when facebook won't reply to emails..Help me please..
Thanks
Tatiana Seryani
tatianasyriani@hotmail.com
Flexable replied on November 02, 2008 10:50 to the question "facebook account disabled" in Facebook:
Hello from Athens Greece
Let me tell you my story people :) I am using Fb for the same reason as all of you , for promoting work (as a musician i am ) connected with people that i meet on my travels cause of my work etc etc ..
My first account been disabled and i wrote them back to appeals. they informed me that some people get complain cause of internet harassing
The thing is that i am a network engineer and i know very well hows the system is working... Never gave me back the accusations reasons though...
and this is the most offensive thing i ever hear in my all career till now....
I've done a second account sighn in always with my real details
they disabled and the second one...
Once you get disabled you cant sighn in with your real details again
and whats the point ??
If someone don't likes someone can complain easy to the administrators
just for harassing even if your innocent and you haven't done anything...
The most important thing is that you never have a chance to defend yourself
and you never get a warning
all the work you have done on your profile just getting lost in seconds......
Anyway i am on my 3rd account now :) hope i m not gonna have any more problems
Kind regards
Antonis
Raptorz07 replied on October 28, 2008 04:11 to the question "facebook account disabled" in Facebook:
A comment on the question "facebook account disabled" in Facebook:
i think someone was pissed off with me for no reason or they were jealous over something???? thats why i got disabled me thinks ????!!!! i didnt do anything wrong. – shaz, on October 28, 2008 02:56
shaz replied on October 28, 2008 02:54 to the question "facebook account disabled" in Facebook:
Viktoria replied on October 25, 2008 22:39 to the question "facebook account disabled" in Facebook:
Viktoria replied on October 25, 2008 22:37 to the question "facebook account disabled" in Facebook:
A comment on the question "facebook account disabled" in Facebook:
driver9 - I'd HAPPILY join you in a lawsuit. I'm sure many here would as well. This has gotten WAY out of hand, and I'm tired of their non-responsiveness! They need to address this issue NOW! – ohdannyboy, on October 24, 2008 21:36
golfgolf replied on October 16, 2008 15:25 to the question "facebook account disabled" in Facebook:
Dayna replied on October 14, 2008 14:30 to the question "facebook account disabled" in Facebook:
Well this happen to me yesterday I DID NOT DO ANYTHING WRONG. I got in touch with the facebook team....and they said..'' thanks for you inquiry,we will get back to you soon''but meanwhile read the terms and conditions of facebook I STILL DONT GET IT. What ive done wrong? Oh i did not get any msgs with WARNINGS from facebook can you at least tell me what ive done WRONG! that would help! ITS THE SECOND TIME THIS HAS HAPPEN I DON'T SPAM NO BAD PICS OR CONTENT I WAS ON THE SITE WHEN IT HAPPEN
confused replied on October 10, 2008 05:03 to the question "facebook account disabled" in Facebook:
I dont know what happened!!! I was chatting with my friends and in the middle of our conversation I got disabled??? I'm so confused and very frustrated as all my work contacts from all around the world are on facebook.... I've emailed them and they sent me an email back telling me to read through their policies.... none of them apply to me as I did nothing wrong....
wally replied on October 09, 2008 23:24 to the question "facebook account disabled" in Facebook:
Mad @ FB replied on October 07, 2008 02:59 to the question "facebook account disabled" in Facebook:
My account wasn't disabled that I know of (I was only informed of an incorrect password). However I can't access my account go get my password. Which means I'm in the same boat as a lot of you (no contact from FB, etc.)
THAT BEING SAID
Has anyone tried writing to The Consumerist?
consumerist.com also, suggestions for how best to attack the problem.
They have a pretty good record at raising lots of attention to problems with big companies (Comcast, Southwest Airlines, Best Buy). If it goes big there (and I imagine it would after one person writes a nicely worded email...but the MORE the better!) And if the Consumerist story get's dugg on Digg.com this story will EXPLODE.
This isn't fair: Facebook is only where it is (and making money) because of people like us. Yes, it's a free service, but we're the reason they're making advertising dollars hand-over-fist. The least they could do with all their money is offer quality support for customers they've wronged. Can you imagine an Old Navy tossing you out the front door, and refusing to tell you why?
Sounds like I'm going to be sticking closer and closer to Virb.com (version 2 launching soon!)
kevdonet replied on October 06, 2008 06:19 to the question "facebook account disabled" in Facebook:
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