Krista's dashboard

Krista replied on November 05, 2009 16:52 to the question "Can I save voice comments from snapvine to my PC?" in Snapvine:

Don't know what changes might be made in the future, but thanks for your interest! I'll pass it on.

Krista replied on October 21, 2009 15:41 to the problem "Temporary Codes Not Working" in Snapvine:

Hey this is Krista from Snapvine. It looks like the temporary codes were down while we were gone over the weekend. I’ve tested them and they seem to be working as they should. Sorry they didn’t work over the weekend!

Krista replied on October 21, 2009 15:40 to the problem "Can't make voice comments" in Snapvine:

Hey this is Krista from Snapvine. It looks like the temporary codes were down while we were gone over the weekend. I’ve tested them and they seem to be working as they should. Sorry they didn’t work over the weekend!

Krista replied on October 08, 2009 16:03 to the question "aaaaaahh some help!! please" in Snapvine:

Hey this is Krista at Snapvine.I'm sorry you're having trouble with your pic. When you're adding a photo, make sure your photo is in JPEG format and under 4MB.

If you're still having trouble, get back to me with details. Tell me step by step what you're doing and what is happening.

Krista replied on September 30, 2009 16:27 to the question "Need help" in Snapvine:

Hey Jeff. Let's look into this a little more. Go ahead and send me an email to support-inbox@snapvine.com and tell me the following:

1) The internet browser and version you're using
2) What version of Flash are you using?
3) Are all of your cookies enabled? (that's one of our system requirements)
4) The URL of your Snapvine profile
5) Which comment(s) are you getting that error when you try to play them?
6) Anything else you think would be helpful for us to research with

So again, please include your answers to these questions in your email to support-inbox@snapvine.com and we'll look into this for you.

Thanks!

Krista replied on September 29, 2009 15:27 to the question "I really can't figure it out how do I get a myspace code for this?" in Snapvine:

Hey this is Krista from Snapvine. First, make sure your computer fits our system requirements:

Browsers: Internet Explorer 6 and newer, Firefox 1.5 and newer
Flash 9 or newer must be installed
All cookies must be enabled

Then go through the process to add the widget to your page:

Log into Snapvine.com and click on Widgets.
From there click on the widget you want.
Then pick your favorite skin.
Then just copy and paste the code on any site that supports flash and html. (don’t worry about selecting the specific social network, the codes are all the same).

I hope this is helpful and if you have any more questions, let me know.

Krista replied on September 28, 2009 18:55 to the question "Need help" in Snapvine:

Hey this is Krista from Snapvine. I’m sorry you were having trouble! Are you still experiencing this? If so, please get back to me with details on what you are doing and what exactly is happening each step of the way.

Krista replied on September 28, 2009 18:54 to the question "Im very aggravated" in Snapvine:

Hey this is Krista from Snapvine. I’m sorry you were having trouble! Are you still experiencing this? If so, please get back to me with details on what you are doing and what exactly is happening each step of the way.

Krista replied on September 11, 2009 16:11 to the question "How Do I Put My Voice Comments Box ON Gaia" in Snapvine:

Hey this is Krista from Snapvine. First, make sure your computer fits our system requirements:

Browsers: Internet Explorer 6 and newer, Firefox 1.5 and newer
Flash 9 or newer must be installed
All cookies must be enabled

Then go through the process to add the widget to your page:

Log into Snapvine.com and click on Widgets.
From there click on the widget you want.
Then pick your favorite skin.
Then just copy and paste the code on any site that supports flash and html. (don’t worry about selecting the specific social network, the codes are all the same).

I hope this is helpful and if you have any more questions, let me know.

Krista replied on September 09, 2009 15:37 to the question "how do i add my personal intro recording to my fubar page?" in Snapvine:

Hey this is Krista from Snapvine. First, make sure your computer fits our system requirements:

Browsers: Internet Explorer 6 and newer, Firefox 1.5 and newer
Flash 9 or newer must be installed
All cookies must be enabled

Then go through the process to add the widget to your page:

1) Log into Snapvine.com and click on Widgets.
2) From there click on the widget you want.
3) Then pick your favorite skin.
4) Then just copy and paste the code on any site that supports flash and html. (don’t worry about selecting the specific social network, the codes are all the same).

I hope this is helpful and if you have any more questions, let me know.

A comment on the problem "Why can't I access my account?" in Snapvine:

Hey Spirit Child. Why don't you send me an email with your snapvine URL and your login email so I can look into it for you. support-inbox@snapvine.com – Krista, on September 09, 2009 15:35

Krista replied on August 31, 2009 18:23 to the question ""New User" accounts ... very strange" in Snapvine:

Any time anyone calls the Snapvine number, we have a record of activity. Whether they decide to sign up and include their name, pic, and other content, is up to them. Of course, we hope they will!

Krista replied on August 28, 2009 17:59 to the question "Problem recording intro" in Snapvine:

Hey this is Krista from Snapvine. First, double check to make sure your computer fits all of our system requirements:

Browsers: Internet Explorer 6 and newer, Firefox 1.5 and newer
Flash 9 or newer must be installed
All cookies must be enabled

If recording by phone, make sure to press any key when you’re done talking, then press “1” to save. Then you can hang up or in a few seconds the system will disconnect for you.

If recording by mic, watch the flashing dot as you’re going through the process. It will flash yellow when it’s ready for you to record. Then while you’re recording it will flash green saying “recording.” After you click the “stop” button, the green flashing dot will say “saving” so make sure you wait till it says “success” before proceeding.

Krista replied on August 28, 2009 17:57 to the question "Why has the Snapvine application disappeared from Facebook?" in Snapvine:

Hey this is Krista from Snapvine. We used to have an app for Facebook, but it just wasn’t used enough to make the upkeep worthwhile, so we took it down. Sorry! I don’t remember if Facebook allows html and flash widgets, but if you find out they do, you can always add our widget to your page by going to www.snapvine.com/widgets.

Krista replied on August 28, 2009 17:56 to the problem "NO E-MAIL ADDRESS IN SIGHT......................................." in Snapvine:

Snapvine doesn't give out the email addresses to our members. If you want to say hi to a friend on Snapvine, feel free to send them a voice comment though!

Krista replied on August 28, 2009 17:55 to the problem "MY FRIENDS EMAIL ADDRESS ?" in Snapvine:

Snapvine doesn't give out the email addresses to our members. If you want to say hi to a friend on Snapvine, feel free to send them a voice comment though!

Krista replied on August 28, 2009 17:52 to the question "When I try to make a voice comment it says "Error, no audio present"?" in Snapvine:

Hey this is Krista from Snapvine. First, double check again to make sure your computer fits all of our system requirements:

Browsers: Internet Explorer 6 and newer, Firefox 1.5 and newer
Flash 9 or newer must be installed
All cookies must be enabled

If recording by phone, make sure to press any key when you’re done talking, then press “1” to save. Then you can hang up or in a few seconds the system will disconnect for you.

If recording by mic, watch the flashing dot as you’re going through the process. It will flash yellow when it’s ready for you to record. Then while you’re recording it will flash green saying “recording.” After you click the “stop” button, the green flashing dot will say “saving” so make sure you wait till it says “success” before proceeding.

Krista replied on August 28, 2009 17:50 to the question "SnapVine HTML help" in Snapvine:

Hey this is Krista from Snapvine. First, make sure your computer fits our system requirements:

Browsers: Internet Explorer 6 and newer, Firefox 1.5 and newer
Flash 9 or newer must be installed
All cookies must be enabled

Then go through the process to add the widget to your page:
Log into Snapvine.com and click on Widgets.
From there click on the widget you want.
Then pick your favorite skin.

Then just copy and paste the code on any site that supports flash and html. (don’t worry about selecting the specific social network, the codes are all the same).

Krista replied on August 17, 2009 17:18 to the idea "STOP THE KOOM-BY-YAA MESS AND GIVE US WHAT WE WANT" in Snapvine:

Hey Isaiah. Thanks for all your feedback and telling us what you think. It's important for any site to hear how it's users use the site and what they want. Right now, we're not in the midst of making changes to the site, but I'll definitely pass on your suggestions about the skins for future reference. We like hearing what you guys would like to see in the future and take note of all of your suggestions in what we do. Thanks again!

Krista replied on August 13, 2009 16:25 to the idea "More Social Networking Features Wanted" in Snapvine:

Hey guys, thanks for all your ideas!! I'll pass em along!