lcacciatore's dashboard

I've been having the same problem with Blu-ray discs. The last 6 discs that I received have been cracked.

I've talked with customer support at Netflix and they're suggested that I also contact the post office to put in a complinate with them. This way there's a record of the problem with the post office.

As for getting the same broken disc back I know I haven't gotten that. I've reported the problem with the disc in the morning and get a notice that afternoon that they have send out a replacement disc and recieved it the next day. This is a lot fast then when I just drop the watched disc at the post office to be returned. That takes at least two days.