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Liam O'Malley replied on May 13, 2009 14:15 to the question "Can't input my own choice in 'top 5'" in LivingSocial:
Hi Gilava -
Thanks for contacting LivingSocial! I'm sorry you're having trouble with the Pick Your 5 application, but I'm happy to help! When you go in to pick your TV shows, if the one you're looking for does not drop down when you search for it, you should see a little grey box drop down that prompts you to add your own TV show if you don't see it in the drop down. It sounds like you've used this option before with movie quotes, but that it wasn't available to you in TV shows, which is unusual. Could you give it another try and let me know if the problem still persists?
Thanks for LivingSocial!
LD
Liam O'Malley replied on April 16, 2009 15:08 to the question "I cannot get my book to show up on my facebook profile" in LivingSocial:
Hi Flavio-
Thanks for getting in touch with us!
These steps should add a "Visual Bookshelf" box to your Facebook profile page -
* at the bottom the browser window, click on the "Applications" link on the left-hand side of the Facebook toolbar
* click on the "Edit" link at the top of the Applications Menu
* click on the "Show" pulldown menu
* select option "Authorized"
* under the "Authorized" view, find the "Visual Bookshelf" row and click on the corresponding "Edit Settings" link
* click on the "Profile" tab/link
* next to "Box" status text, click "Add"
* click the "Okay" button
* go to your Facebook Profile
* click the 'Boxes' tab
* click the pencil icon in the top right corner of the "Visual Bookshelf" profile box
* click "Move to Wall tab"
Please let us know if you were reporting some other issue or if you encounter any problems executing these steps.
Thanks for LivingSocial!
Liam
LivingSocial Support
Liam Darmody replied on April 13, 2009 17:32 to the problem "Why is there a question mark where there should be a book cover?" in LivingSocial:
Apologies for the delayed reply. The question mark shows up in place of a picture if one has not yet been added by users or moderators. We try our best to have a comprehensive database of images, but unfortunately don't have ever single image available. Users with 20 or more books in their collection can upload images themselves by clicking on the "upload an image" link at the bottom of the book's page. Alternatively, you can e-mail moderators@livingsocial.com with the image, or the name of the book and we'll work to get the right image in place.
Thanks for your feedback, we couldn't do it without you. And thanks for LivingSocial!
Liam
LivingSocial Support
Liam Darmody replied on April 09, 2009 15:22 to the question "Privacy matters" in LivingSocial:
Thanks for contacting LivingSocial, and I'm sorry that you are frustrated at present. Please know that we take privacy very seriously and understand your frustration. Unfortunately, the issue you are experiencing is not one that we have control over. Facebook does not enable users to selectively publish things in their feed. What you can do, however, is choose not to publish your top five lists to your friend feed when prompted to do so upon completing your list.
I know this doesn't "fix" your problem, but hope that it helps to understand the reason behind it.
Thanks for LivingSocial!
Liam
LivingSocial Support
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