Sanja's dashboard

Great tip to know Lee - thanks for sharing! – Sanja, on November 08, 2009 04:10

Hello everyone

I really appreciate everyone jumping in and providing us with more details and sharing their experiences with this. I will try to find out more information about this and get back to you.

Looks fabulous Lee! Is Lightbox2 the same as the one that Jane is referring to when she says "visual lightbox"? It would be totally awesome if you could outline the steps on how you achieved this. :) – Sanja, on November 08, 2009 02:37

Hmm.. very interesting! I assume Lee that you too have updated your site since you deleted your test page?

It may also be dependent on when Google spiders crawl your site again and update it's information. I also wonder if you cleared your cache after deleting your page and updating the site, if you are able to access the link in Google?

Perhaps someone could try these suggestions and get back to us? This will help us to compile the information needed to address this issue.

Hello Jeff

I'm wondering if you perhaps have a pop-up blocker turned on? If you do have a pop-up blocker on, can you please try turning it off and trying again?

Hello LM Thomson

If you would like to add flash to your page, here are the steps to do:

Here's how to add a flash file to your page:

1) Upload your .swf file. You can do this by clicking on the File Manager button.
2) Drag and drop a HTML widget onto your site, where you would like to see your flash presentation, and paste the following HTML inside it:

<object width="200" height="400">
<param name="movie"value="resources/myswffile.swf">
<embed src="resources/myswffile.swf"width="200"height="400"/>
</object>

3) Then substitute "myswffile.swf" in the code above - in both places, with the name of the file you uploaded, and you should see the flash movie appear when you close the HTML editor. You'll need to play around with the width and height values in the text above, to suit your movie's needs.
4) Remember to include any folder names in the file path if your file is stored in a folder in the File Manager. For example: "resources/Flash folder/myswffile.swf"

We don't currently have a tool that allows you to upload your video and play it on your Yola site. But I can suggest an alternative: upload your video onto another website like Youtube or Metacafe and then add one of those widgets to your page on Yola and browse for your uploaded video.

To add a video to your page, follow these few simple steps:

1. Open the "video" folder on the right hand side of the screen and drag and drop a Youtube or Metacafe icon onto your page.
2. In the properties sidebar on the right, click on the "browse" link.
3. Browse Youtube or Metacafe for the video you want to embed in your site.
4. Copy the URL for the video from your browser window.
5. Paste the URL over the default URL in the properties sidebar in Yola. Hit "Enter" and then click "Apply".

Your video will then be embedded in your web page.

I hope these suggestions help! :) – Sanja, on November 08, 2009 02:12

Donald is correct. Can you please try republishing your site and then let us know if you're still being taken to your deleted pages?

Not so big that we can't squash it :) – Sanja, on November 08, 2009 01:18

Hello Jane

We realize the need to improve our blogging system and it is something we have on our future list of things to do. It would be great if you could list some suggestions that you feel the current blogging system needs further improvement. We are always eager to hear feedback from our users. – Sanja, on November 07, 2009 19:41

Hello

I just want to say to please be sure to test this on a test page first, especially if you're new to HTML coding as sometimes incorrectly adding codes can break your page. I'd hate for anyone to lose all their hard work.

Hello Jane

I'm sorry but FTP is not possible with Yola. I wish I had better news for you.

To help the process go a bit faster, you may want to consider zipping up your files. Then, you can unzip them in the file manager.

When you upgrade to Yola Pro, it allows you to have 100mb upload per file. So, zipping up your files may be a viable option for you.

I hope that helps!

Hello Martin

We have received your email in support. I have corrected the problem for you. The reason why this was happening is because you were missing the closing tag on your Google Adsense code and this was breaking your site. Everything should be corrected now. :) Please let us know if you are still seeing problems with your site.

Hello Diego

There is no limit of subdomains. Here is a little tutorial on how to set up your subdomains using the Advanced Domain Settings and setting up A Records, here's how:

1. Login to your Yola account and make sure you are on the "My Sites" page.
2. Scroll down to the bottom of the page and tick the box next to "Enable advanced domain settings".
3. You will be scrolled back up to the top, click on "Advanced domain settings".
4. To access the domain settings, click on [Details] next to the related domain.
5. To access the A Record, click on [Edit this?] next to DNS Entries.
6. You'll need to add to add two A Records, make sure that "A" is selected next to "Add a new DNS Record Type" and click on the "Add" button.
7. Under "Name" add the subdomain you would like to use (eg. group).
8. Under "Value" add Yola's IP address (208.75.208.172).
9. On the second A Record, under "Name" add *.name (where name is your subdomain) and the IP address is the same.
9. Your subdomain is then available as www.group.mysite.com (for example).
10. You will be able to publish a new site to that subdomain by choosing "Use my Domain" when clicking on "Publish my Site".

For more information on accessing the DNS Settings on your domain, please view this tutorial: DNS for your Yola domain.

Hello Christie

We are still working on this. I'm sorry that I don't have a more specific time frame to give you. Once we address this bug, we'll certainly let you know. Thanks for your patience as we work on this. – Sanja, on November 06, 2009 21:26

Hello Jack

We are currently experiencing a bug where the vertical divider cannot be dragged to the right or left. We will be fixing this bug as soon as possible and we will let you know once it has been done.

We apologize for the inconvenience. Once we have it fixed, we'll let you know as soon as possible.

Hello Julie

I'm not sure if this may be what you're looking for: http://usermanual.pbworks.com/Embed-G...

Hello Ronhancock71

I'm sorry to hear that Yola is not quite meeting your needs. If you are wanting to simply delete your site, please follow these steps:

To delete your site, log in to your account and open the site in the Site Builder:

1. Cilck on the "Site Manager Tab". You will see three buttons directly below the Site Manager tab: "rename site", "edit menu" and "delete site".
2. Click on the "Delete Site" button. A window will pop up, asking you to confirm that you wish to delete your site.
3. Click "Ok" and a window will then pop up asking you to type in "delete" to confirm.

or

1. Click on the down-arrow next to your site name at the very top of the page.
2. A drop-down menu will open and one of the options given is to delete your site.
3. A window will then pop up asking you to type in "delete" to confirm.

Please remember deleting your site is NOT reversible! You cannot retrieve your information once your site has been deleted.

If you are wanting to delete your account altogether, please follow these instructions:

1. Log into your account.
2. On the "My Sites" page click on the link that says "Edit Profile".
3. Click on "Delete my account", this is a red box on the right hand side of your screen.
4. Click on "OK" and your account details, and any sites you created, will be permanently deleted from our system.

Please get back to me if this does not work for you. If you are willing to share with us why you have chosen to close your account, we would be most grateful for your feedback.

Thanks Judi for your words of praise! It was a pleasure to help. :)

You're very welcome. I'm glad to hear that it was resolved. – Sanja, on November 06, 2009 17:16

Hello Judi

You can also try going into your HTML button on your text toolbar and remove the <p> and </p>

This will convert all your lines to single space. If you are still having issues with this, would you mind posting your site URL so that we can take a closer look at what's going on? Thanks!