Sanja's dashboard

Sanja replied on December 14, 2009 00:59 to the problem "Close link in the sitebuilder is not working" in Yola:

Hello Barbara

I'm sorry to hear that you're having trouble with this. I have just tested this on my site using Firefox 3.5.5. and did not encounter any trouble with using the "Close" link.

Can you please try the following for me?

1. Clear the cache & cookies in your browser: How to clear the cache and cookies in your browser

2. Make sure that you have the most updated Flash. Please click here

3. Check to see if your javascript is enabled: How to enable Javascript

Please let me know if you still have trouble with this.

Sanja replied on December 14, 2009 00:38 to the question "Rating System???" in Yola:

Hello toledobehemoth

I believe you can create 2 rating systems on the same page. If you're referring to the Votxo.com service, please refer to this FAQ page for more information: http://www.votxo.com/faq.php?lang=eng...

If you want to use a service like Polldaddy.com - they too offer multiple rating on 1 page: http://support.polldaddy.com/rating-w...

I hope that helps!

Sanja replied on December 13, 2009 04:02 to the question "How to archive a particular BLOG Category??" in Yola:

Hi Jan

If you're create a link where it displays the number of comments you have for a particular blog post - this will need to be added to each blog post. However, your comment box should only need to be added the one time.

A comment on the problem "Loading problems" in Yola:

Hello John

We are thrilled to hear that your website is working as it should. We all know that the process has been quite frustrating and we are thankful for your patience as we did our troubleshooting. We're just glad that a solution was found. :) – Sanja, on December 13, 2009 03:56

Sanja set one of Sanja's replies as an official response to "Yikes... my site published when i bought a domain - how do i unpublish for now?" in Yola

Sanja replied on December 13, 2009 02:46 to the question "Yikes... my site published when i bought a domain - how do i unpublish for now?" in Yola:

Hello weaver

If you have bought a domain your site will be live automatically.

What you can do is unpublish your site as follows: (You will NOT lose your domain).

1. Click on the down-arrow next to the yellow "Update My Site" button.
2. Click on "Publishing settings".
3. Click on "Unpublish your Site".

You will be asked to confirm that you wish to unpublish your site. Click on "OK" and your site will be unpublished.

When you are ready to publish your site you then publish it to a domain you already own as follows:

1. Click the yellow "Publish My Site" button in Yola.
2. Select "I already own my domain name" and then "Next step".
3. Enter your domain name and follow the prompts to publish your site.

Your site will then be live on your custom domain.

Please let me know if you have any trouble with this.

Sanja replied on December 13, 2009 02:43 to the question "How to archive a particular BLOG Category??" in Yola:

Hi Jan

I'm glad to hear that I understood you correctly!

In regards to your Disqus comments, it would appear that you have successfully implemented this.

Please take a look at my screenshot:



Is there something in particular that does not seem to work for you?

Sanja replied on December 13, 2009 02:39 to the question "Yet another question from me :D" in Yola:

Hello John Mc

I took look-see at the game site you posted. I don't know if you realized this or not but the games all have an HTML code which allows you to embed using iframes. This may be an easier way to go?

I've attached as screenshot to show you where you can locate the HTML code.



Perhaps you have another reason why you're wanting to download the files and upload to your site? If this is still the route you want to take, I'll have to get back to you on how to use all 3 simultaneously.

Sanja replied on December 13, 2009 02:20 to the question "How to archive a particular BLOG Category??" in Yola:

Hello Jan

I'm hoping that I understood you correctly!

If you wish to change the way that your blog posts are displayed on the page, you need to do the following:

1. Click "Edit" on the widget tool bar of the blog post. That will bring up a "Customize your blog display" option and you will be able to make your selections there.
2. You will then be able to select the number of posts displayed on the first page, or whether to expand all posts, the first post only, or collapse all posts.

Please let me know if I have misunderstood.

Sanja set one of Sanja's replies as an official response to "newbie" in Yola

Sanja replied on December 13, 2009 02:17 to the question "newbie" in Yola:

Hello hillbrookssgp

1. You can upload up to 15mb per file with a free account and 100mb per file with a Pro account.

2. Unfortunately it is not possible to upload a previously built site into the Yola Site builder. For a site to work on Yola it needs to be built using the Site Builder tools.

Yola offers a free hosting and an excellent site building tool if you would like to give it a try. You can see a full list of our tutorials which will step you through various aspects of building a site with Yola, here: Yola Tutorials, or you can watch some video tutorials about using Yola here: Yola.tv.

Please let me know if you have any further questions.

Sanja replied on December 13, 2009 02:02 to the problem "My site won't publish, but it says that it has when I update in in Yola!" in Yola:

Hello peake-engines

I'm sorry to hear that you're having trouble with this.

If you have already bought a domain somewhere else, you can use it to publish your site, and still host your site with us for free! However, first you will need to configure your domain name to point to Yola. You do this by creating A records (address record) to point to this IP address: "208.75.208.172".

We have a tutorial outlining the steps to configuring your domain: Publish to a domain you already own.

For detailed instructions for a few specific domain registrars please click on this link: Domain Configuration with GoDaddy, Register.com & other domain registrars.

Once you've pointed your domain, watch a step-by-step video on how to publish your site using a domain you already own, please see: Publish to an external domain.

Please let me know if I have misunderstood you or if further clarification is needed.

Sanja replied on December 13, 2009 01:57 to the question "Small Issue" in Yola:

Hello dushyanthalk

Emmy is offline right now. I hope you don't mind me stepping in on her behalf.

Here's the link for the Google Analytics tutorial: Adding Google Analytics.

Please let us know if you have any trouble with this.

Sanja replied on December 13, 2009 01:53 to the problem "embeding codes on my blog" in Yola:

Unfortunately, I am not able to see the code. Can you try running your code through this encoder: http://forsite.synthasite.com/encoder...

Copy and paste the encoded HTML back into this thread. I'll take a look and see what's going on.

A comment on the question "deleting tags in a blog? What about a widget to see all new articles in my blog???" in Yola:

Hi Dana

I have submitted a ticket to our engineers. I hope to hear back by Monday. I'll keep you posted. Thanks for your patience. – Sanja, on December 13, 2009 01:51

Sanja replied on December 13, 2009 01:50 to the problem "Hosted .js files do not delete or update" in Yola:

I have tried to replicate and unfortunately I am not able to. I have sent off an email to our intrepid engineers. Hopefully, they will be able to sort this issue out.

A comment on the problem "I always press remember me, but it doesn't remember me" in Yola:

Hello ale1964

Thanks for letting me know. I double-checked my setting that I have on my Safari. This is what I have:

Go to preferences -> Security -> Accept Cookies -> Always

I hope that helps! – Sanja, on December 13, 2009 01:24

Sanja replied on December 12, 2009 19:32 to the problem "Hosted .js files do not delete or update" in Yola:

Thanks guys! Your steps have been super helpful. Hopefully it won't take us too long to sort this out. Thanks for your patience as we try to resolve this issue.

Sanja replied on December 12, 2009 19:25 to the problem "Hosted .js files do not delete or update" in Yola:

Is it possible for either one of you to send me two versions of a .js file script that I can use to test on my site? That would be super helpful! Thanks!

Sanja replied on December 12, 2009 19:21 to the question "Mouseover image not working right" in Yola:

I'm glad to hear that everything is working well again. :) Strange things do happen at 2am! ;)