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Michael reported a problem in PTC University on November 02, 2009 19:02:

Training locations near is sorted wrong
This list of training locations near list is sorted wrong. It needs to be sorted on how far they are away from the base location. If I am in Needham, I expect MA to appear first. Then NH, and PA.

Currently the list is sorted all wrong.
Michael reported a problem in PTC University on October 31, 2009 21:01:

Mapp bubble popups are inconsistent
The bubble popups that appear when you click the map pins, is inconsistent when compared between the home page and the details page.

On the details page, you show the address location, but on the details page you only display the city and state.

The pin popup should be consisted no matter what page your on.
Michael reported a problem in PTC University on October 30, 2009 21:59:

Details page needs request a class if no class is avail
If you land on details page with a course that has no classes available, you should still get an option to request it. You already get this on the first page, but the details page needs it too.
A comment on the idea "Zoom Zoom" in Balsamiq:

I agree with Jenni,
This is a mockup tool - not photoshop. Sure zoom would be cool, but Im afraid of adding too many features to bloat the product to the point that it gets in the way of what it is supposed to do very well - which is mockups. – Michael, on October 29, 2009 17:03
Michael reported a problem in PTC University on October 28, 2009 13:04:

Error changing location from Details page
On the details page, I entered a new loacation of "Houston" and got this error:

PTC Webmasters

Server: Dev1

Error.getMessage(): java.lang.NullPointerException

java.lang.NullPointerException
at jsp_servlet._services._learning.__class_45_details_inc._jspService(__class_45_details_inc.java:535)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:33)
at weblogic.servlet.internal.ServletStubImpl$ServletInvocationAction.run(ServletStubImpl.java:1072)
at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:465)
at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:526)
at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:348)
at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:638)
at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:423)
at weblogic.servlet.jsp.PageContextImpl.include(PageContextImpl.java:154)
at jsp_servlet._services._learning.__ptc_45_university_45_course_45_details._jspService(__ptc_45_university_45_course_45_details.java:196)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:33)
at weblogic.servlet.internal.ServletStubImpl$ServletInvocationAction.run(ServletStubImpl.java:1072)
at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:465)
at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:526)
at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:348)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:6981)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
at weblogic.servlet.internal.WebAppServletContext.invokeServlet(WebAppServletContext.java:3892)
at weblogic.servlet.internal.ServletRequestImpl.execute(ServletRequestImpl.java:2766)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:224)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:183)

Request: GET /services/learning/ptc-university-course-details.jsp ? locationSearch=houston&latSelected=29.7632836&lngSelected=-95.3632715&dateStart=2009-10-28&dateEnd=2010-01-28

Full Path: /external/services/learning/ptc-university-course-details.jsp
Michael reported a problem in PTC University on October 28, 2009 12:42:

Problem with clicking another product from the class detals page.
On the details page, if I click another product at the top from the product selector, I would expect to go back to the main page with that product selected and persisted.

What happens now is that the main page loads, but ignores my selection.
Michael replied on October 26, 2009 18:33 to the idea "Cursor shouldn't stay in the Quick add field after adding a control" in Balsamiq:

This keeps coming up, and I wonder if I can propose an idea that makes sense for both sides?

Can we use a timer to detect if the user has an intention to give another quick-add vs. moving or using the control that was just inserted? If not a timer, how about a key? Since you cannot use CTRL keys in the quick add bar, why not trap this behavior and determine the users intention is to move the control.

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Michael replied on October 23, 2009 00:51 to the praise "Great stuff!" in PTC University:

Thanks Matt. We hope this will be very easy to get and collaborate on feedback.
Michael replied on October 08, 2009 17:48 to the problem "Got stuck with modal screen" in Napkee:

In the latest release, If I have a modal screen in the background. You are not able to interact or click around on the linking controls.

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Michael started following the problem "Got stuck with modal screen" in Napkee.
Michael started following the idea "Different width of arrows" in Balsamiq.
Michael replied on September 26, 2009 10:28 to the problem "Grouping changes order of layers" in Balsamiq:

Yes - I have seen this and it happens to me also when I am grouping. I have not got a repeatable set of steps. But it certainly is happening.

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Michael replied on September 24, 2009 16:25 to the idea "Line breaks in data grid and text wrapping" in Balsamiq:

Looks good - just what I asked for. Amazing we actually close the loop on this stuff. Social Product Development at it's best!

- It was one year ago that I requested this feature.

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Michael replied on September 24, 2009 12:00 to the problem "Red spot in gray charts" in Balsamiq:

This might win the prize for the pettiest feature fix - ever! :)

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Michael replied on September 23, 2009 12:55 to the problem "Minor nusance bug with Title / Headline object property size" in Balsamiq:

Works!!!

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Michael replied on September 18, 2009 00:21 to the idea "Rearrange tabs order" in Balsamiq:

http://getsatisfaction.com/balsamiq/t...

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Michael replied on September 11, 2009 00:25 to the problem "Selecting element makes it "skid" a few pixels over" in Balsamiq:

I have seen this and reported it numerous times. It is the most frustrating thing I tell you and I hate it. I wish we could really resolve this one once and for all.

http://getsatisfaction.com/balsamiq/t...

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Michael replied on September 01, 2009 16:38 to the problem "possible type one the website" in Balsamiq:

huh?

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Michael replied on August 31, 2009 15:29 to the problem "Minor nusance bug with Title / Headline object property size" in Balsamiq:

I was about to file this one again - pet peeve.

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Michael replied on August 29, 2009 12:15 to the idea "It is difficult to find objects which are behind others" in Balsamiq:

See this thread...

http://getsatisfaction.com/balsamiq/t...

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