Michael's dashboard

Michael posted an update in PTC University on November 19, 2009 16:21:

New version of the Find a Class tool - New URL

We have a new and improved version of the Find a Class tool that is now available.

Please start testing on this new URL instead of the older one you were using before:

http://wwwtest.ptc.com/appserver/serv...

Michael replied on November 18, 2009 13:53 to the problem "Training location sorted wrong" in PTC University:

Giorgia,
The location detection is not working right now. However I want to understand the switching back to English. Can you explain your steps?

Michael reported a problem in PTC University on November 15, 2009 17:02:

If I switch my ptc locale to Chinese. I cant get any courses to appear.

If I switch my ptc locale to Chinese. I cant get any courses to appear.

Michael replied on November 15, 2009 02:44 to the question "Could we go back to the old program icon?" in Balsamiq:

It's amazing to consider that people are so much in love with this product, that a mere icon change set's off this kind of debate.

Michael replied on November 14, 2009 12:33 to the question "Problem with registering for German class" in PTC University:

Rahul,
Your misunderstanding me here. I had set the current location on the main page to Germany. It found me some classes. When I then click to register the class, the location text field still says "Germany", but the map is not set to Germany.

Michael replied on November 12, 2009 20:40 to the praise "Great stuff!" in PTC University:

Meghan,
It feels so nice to hear you say that. We are working really hard to make this tool and our process much better. Glad you like it!

Thanks for the Praise - The credit really goes to Rahul :)

Michael replied on November 12, 2009 15:31 to the question "Could we sort the displayed facilities by PTC training center first?" in PTC University:

Unless we change the plan, the list of locations will always be in order of distance from the users current location. This is calculated as direct line air-distance between two coordinates.

Michael replied on November 12, 2009 15:27 to the idea "Show course titles first, then mouse over for descriptions." in PTC University:

Good idea, kind of like netflix right?

Michael started following the idea "Show course titles first, then mouse over for descriptions." in PTC University.

Michael replied on November 12, 2009 15:24 to the idea "Search seems limited in returns" in PTC University:

I love the idea, but right now its not possible. :(

The search tool is built on top of SABA. All we have access to is the course title and description. I would love to add keyword capabilities, but we are limited to SABA fields.

Perhaps we can look at this as another phase of the project.

Michael replied on November 12, 2009 15:06 to the question "Could we sort the displayed facilities by PTC training center first?" in PTC University:

The sort order for locations near is supposed to be in order of how close they are to your current location. However this is not working as expected.

Your request to show PTC locations first is interesting, but was not a requirement we initially planned. What do others think of this requirement?

Michael replied on November 12, 2009 12:59 to the problem "IP locator not working" in PTC University:

I'm surprised that it did not think you were in Needham. What was in the location text box? In another case, we have see this box have a "-," in it.

We found that the dev server were using does not allow your real IP address to be exposed. This is why we are seeing some of this problem. Our plan to move this to test and prod soon so we can really test this. We have however conducted outside tests and they looked good.

Michael replied on November 12, 2009 12:56 to the idea "Sorting of locations on details page..." in PTC University:

Matt,
How do you think sorting of locations should work?

I think closest to location is good, but I can see an argument for listing in order of dates available. Whatever we do for main page, we must repeat for the details page.

Michael reported a problem in PTC University on November 11, 2009 13:05:

Legacy Role-based Learning Paths

When this tool goes live, will we be removing and relinking the older Role-based Learning Paths web pages?

Michael reported a problem in PTC University on November 11, 2009 13:04:

Clicking Worlwide does not zoom out far enough

Clicking Worldwide does not zoom out far enough. It should zoom the map all the way out.

Michael replied on November 11, 2009 12:44 to the problem "Sorting on Alphabetically loses location" in PTC University:

Im now not able to reproduce this with a clean step my step process. I think perhaps the map lost its location in the POST request due to using the back button. I know the map updates with a JS fired event, so we may need to watchout for this case.

Michael reported a problem in PTC University on November 11, 2009 12:40:

Sorting on Alphabetically loses location

Search for Design, in Germany with Language set to German. Now change the sort order to Alpha. You will see that the location is lost and you are back in MASS.

Michael asked a question in PTC University on November 11, 2009 12:30:

Problem with registering for German class

Search for "Design" with language set to German, and set location to "Germany".

You will see that on main page, locations appear as expected. However clicking one of the Register buttons loads the details page but with bad map and no actual class to register.

Zeichnungserstellung mit Pro/ENGINEER Wildfire 4.0

Michael asked a question in PTC University on November 11, 2009 12:22:

Instructor-lead classess over the web with real-time video and audio

I'm seeing that on main page, when we list location we are not indicating that the classes are virtual based on the original design:



Are these all virtual classes? If so, then why do they have this label "Instructor-lead classess over the web with real-time video and audio"?

Michael replied on November 11, 2009 12:19 to the problem "Stuck at the office link is dead" in PTC University:

You can find this link on the side bar of the details page.