Melanie Baker's dashboard

A comment on the question "how to move PostRank after you've moved blog?" in PostRank:

Hi Chris - No status change yet. It's logged to be dealt with, but since it's not actually a bug or affecting the function of an Analytics account, we'll get to it in sequence, but I'm afraid don't know exactly when that will be. – Melanie Baker, on November 23, 2009 17:20

Melanie Baker set one of Melanie Baker's replies as an official response to "Why does postrank leave huge gaps in time?" in PostRank

Melanie Baker replied on November 22, 2009 00:46 to the question "Why does postrank leave huge gaps in time?" in PostRank:

This likely relates to a recent upgrade. Per my email, we'll investigate. Since this is being handled elsewhere, I'll close this off.

A comment on the question "Using wrong version of feed, missing all social interaction. Also counting only first page of comments" in PostRank:

Ok, this is done. – Melanie Baker, on November 20, 2009 21:48

Melanie Baker replied on November 20, 2009 20:46 to the question "Using wrong version of feed, missing all social interaction. Also counting only first page of comments" in PostRank:

Yeah, for the most recent blog posts we're just waiting for comments in general, but we have a few examples where they're paginated as well. I'll see how the guys want to handle that.

I am told Bloglines *was* one of our metrics, though we dropped them a year or so ago. Probably for the same complaints you had. :)

Re. the feed title, do you mean the part that appears above the URL? If so, that's something we have to change, though it's easy. Just let me know what you want it updated to.

Melanie Baker replied on November 20, 2009 19:09 to the question "Using wrong version of feed, missing all social interaction. Also counting only first page of comments" in PostRank:

Ok, so I've updated your feed to the correct URL, and it's picking up the right one now: http://www.postrank.com/feed/f0e6bedc.... I also had one of the guys updated your displayed URL, since it was showing the old one, and it was an ugly feed URL, rather than the one from your site.

There's a bit of a backlog on metrics, like comments and such, but those are getting caught up slowly but surely now.

Re. comments, I've got one of the developers checking whether there's a comments detection issue, or it's a case of pagination. Stay tuned.

Re. Bloglines, I'm afraid I don't know what you mean. They're not one of our metrics sources, and if they use our data, I'm not aware of where or how.

Melanie Baker set one of Melanie Baker's replies as an official response to "Why won't PRank bring in any recent posts?" in PostRank

Melanie Baker replied on November 20, 2009 18:45 to the problem "Why won't PRank bring in any recent posts?" in PostRank:

Ok, the update's complete and current posts and metrics are appearing here: http://www.postrank.com/feed/5761fc40... and in Analytics.

Melanie Baker replied on November 20, 2009 16:58 to the problem "Why won't PRank bring in any recent posts?" in PostRank:

Per my email, it looks like the system was pulling the feed that was active when it was added. I've updated it and it should reflect current posts shortly.

Melanie Baker replied on November 19, 2009 14:52 to the idea "Blog Title Name on Daily Email Notification" in PostRank:

You're right! It only shows post names now. A fine idea, especially with the multi-feed functionality we're working on. :) I've submitted it to the guys.

Melanie Baker replied on November 17, 2009 16:28 to the problem "Blog posts no longer pulled into Postrank. Didn't change feed." in PostRank:

Ok, so the problem is that your blog platform uses a form of paginated comments that we can't analyze. Basically, we can only "read" what's on the first page. It's unfortunately not something we can fix currently.

Melanie Baker replied on November 17, 2009 15:11 to the question "Will PostRank pick up IntenseDebate comments?" in PostRank:

Yep, the scale goes from 1.0 to 10.0. Unfortunately we don't have access to Spinal Tap technology that would enable us to go up to 11. :)

Facebook content won't show up -- they don't have public APIs, so we have no access to their content. If they ever do release public APIs, we'll be the first ones to jump on them.

Re. tweets, yeah, it's annoying, but unfortunately at the moment we can't do much about it. We're basically at our rate limit with Twitter calls, and are working on getting access to more robust APIs now.

Melanie Baker set one of Melanie Baker's replies as an official response to "More than one Twitter account with profile?" in PostRank

Melanie Baker replied on November 17, 2009 13:16 to the question "More than one Twitter account with profile?" in PostRank:

Hi Analisa -- Currently we're working on adding multi-feed functionality to Analytics, i.e. so you can have multiple blogs under one account. With that functionality you'll be able to assign a different Twitter account to each of your blogs, so in that sense we'll support multiple Twitter accounts per profile. We don't, however, have any plans to build functionality to enable multiple Twitter accounts just under one feed profile. Hope that makes sense.

Melanie Baker set one of Melanie Baker's replies as an official response to "Will PostRank pick up IntenseDebate comments?" in PostRank

Melanie Baker replied on November 16, 2009 22:22 to the question "Will PostRank pick up IntenseDebate comments?" in PostRank:

They have, indeed. I've scheduled a history refresh to make sure the weightings are correct and whatnot, but good to see the comments there, and the rankings are definitely looking much better.

If you see any other quirks with your posts, do let me know.

Melanie Baker replied on November 16, 2009 15:49 to the question "how to move PostRank after you've moved blog?" in PostRank:

Hi Chris - we've logged a request to move the subscribers to the new blog, and once that's done, I can take care of removing the old blog. I'll let you know when that's completed.

Melanie Baker replied on November 16, 2009 15:17 to the problem ""No data" with post rank 1.0 for my all posts!" in PostRank:

Hi Arash - My apologies, we definitely dropped the ball on that. I tried refreshing your metrics, but it didn't work, so have logged a bug to investigate further. I can see where comments are not being picked up. Are you aware of any other specific metrics you have that we're not showing? Bookmarks, tweets, etc.?

Melanie Baker replied on November 16, 2009 14:21 to the question "Will PostRank pick up IntenseDebate comments?" in PostRank:

Hrm, the refresh didn't work, so I've logged this as a bug. I will let you know once we've sorted it out.

Melanie Baker replied on November 15, 2009 22:56 to the question "More than one blog" in PostRank:

Well, per our blog post from last week: http://blog.postrank.com/2009/11/new-... we're working on exactly that. Will let everyone know once it's ready to launch.