Mike's dashboard

Mike replied on December 17, 2009 19:47 to the question "No place to enter pro key?" in BumpTop:

Hi,

We haven't added Pro support to the Mac version yet... we're just advertising it a bit early. Please contact us at billing - at - bumptop.com and I'll resolve this for you.

Mike replied on April 24, 2009 17:51 to the idea "Existing users: Become a BumpTop VIP tester!" in BumpTop:

The VIP version is just the most up-to-date version of the free & pro versions, so it shouldn't change your license or features.

Mike replied on April 15, 2009 17:17 to the problem "Error message that looks like webcode." in BumpTop:

Hi,

Were you running our Beta earlier? This is a bit strange...

Go to the following folder:
Vista: \Users\(user)\AppData\Roaming\Bump Technologies, Inc\BumpTop\Updates
XP: \Users\(user)\Local Settings\Application Data\Bump Technologies, Inc\BumpTop\Updates

Do you see a file called message.txt? If so, could you let us know what's inside it? After you do that, delete it and the problem should go away.

Mike replied on April 13, 2009 18:42 to the problem "Boom! BumpTop experienced an error" in BumpTop:

HI Dave,

Could you please reply to me personally at billing@bumptop.com ? In the meantime, what happens when you re-install BumpTop and run it as the free edition? You will have to delete your settings file to downgrade to pro version:
(see instructions at http://bumptop.com/support/technicalq...)

Mike Jurka
bumptop.com

Mike replied on April 08, 2009 20:02 to the problem "rerecord the f**ing voiceover" in BumpTop:

In all seriousness, it was re-recorded a few times and it improved a lot since then. Thanks for the feedback on how to make it better in the future, and we'll pay more attention to this for the next video.

Mike replied on April 08, 2009 19:08 to the problem "rerecord the f**ing voiceover" in BumpTop:

Anand recorded some more vocal performances, let me know how you find them:
http://www.youtube.com/watch?v=oUVpSY...
http://video.google.com/videoplay?doc...

Mike replied on December 10, 2008 23:59 to the idea "Beta 17 is out" in BumpTop:

@Ektachrome, email me at vip@bumptop.com with your email address and I'll look up your invite code.

Mike replied on December 10, 2008 20:27 to the problem "Crashes while running Vista-64" in BumpTop:

How does the latest beta release work for you guys?

Mike replied on December 10, 2008 20:25 to the problem "Pile's getting triple clicked." in BumpTop:

I'm still unable to reproduce this problem. A video would be appreciated!

Mike shared an idea in BumpTop on December 10, 2008 18:23:

Beta 17 is out

Features include:

- Find as you type searches all files, including those in piles.
- Acrobat PDF thumbnails on Windows XP.
- Items resize to their piles Large files dragged into a piles will shrink down as necessary.
- Bump This Folder improved performance on Vista - The lengthy initial lag some users experienced should be minimized.
- ...and a sample plate of bug fixes!

BumpTop will automatically download the update and prompt you to install it, enjoy and let us know how it works for you!

Mike replied on November 22, 2008 21:51 to the problem "Cannot open settings menu!" in BumpTop:

Hi everybody,

We believe we've found the problem preventing settings from launching. We just pushed out Beta 16 which includes that fix, please upgrade and let us know if that resolved the problem!

Mike replied on November 13, 2008 15:46 to the problem "Can't get BumpTopSettings.exe to execute (from context menu)" in BumpTop:

Hi Nixo,

You're likely experiencing a problem with missing DLLs. Try installing the Windows DLLs at described here:
https://bumptop.pbwiki.com/BumpTop+He...

Please let us know if that resolves your problem!

Mike replied on November 13, 2008 00:22 to the problem "Excessive Virtual Memory Usage." in BumpTop:

Pat,

We've isolated and fixed the problem. It should be out in the VIP version tomorrow or in the regular release next week. Feel free to send us free beer :)

Mike

Mike replied on November 11, 2008 22:58 to the problem "Excessive Virtual Memory Usage." in BumpTop:

Hi Pat,

Thanks for reporting the problem. I've also been experiencing it on my machine, and I'm able to reproduce it more or exactly as your described. I'll be investigating it now, I want to fix it too because it's been bothering me as well!

Thanks for the excellent bug report!

Mike Jurka

Mike replied on November 11, 2008 16:01 to the problem "Oops! BumpTop has noticed a serious non-fatal error!" in BumpTop:

We're planning to remove this error popup in the next beta release.

Mike replied on November 11, 2008 15:59 to the question "Strange blank icons stuck in the desktop" in BumpTop:

Hi,

Unfortunately, we don't support the Recycle Bin, My Documents folder, etc. on Vista x64 yet. I have the same problem on my machine. If you are using Vista x64 and can't make the icons go away, do the following:

1. Right-click on the Desktop
2. Choose "Personalize"
3. In the window that pops up, choose "Change desktop icons"
4. Uncheck all the icons

Mike replied on November 10, 2008 17:15 to the problem "Cannot register beta, problem with internet." in BumpTop:

Sure, go to the settings dialog, and uncheck the "Bump! This Folder" Explorer Toolbar option.

Could you confirm again that the internet works when the settings app is open, but not when its closed? And when it works, have you always filled in the manual parameters, or do the automatic IE settings work as well?

To test, try loading some new picture frames in BumpTop in each case (settings app open/closed). Be patient, it can take about 10 seconds to load a picture frame. :) Thanks for the help!

Mike replied on November 06, 2008 16:04 to the problem "Cannot register beta, problem with internet." in BumpTop:

So, in IE, is that a manual proxy, or an auto proxy configuration script?

Could you try disabling the shell extension in settings, and see if the lag in IE continues? You may have to log out and log back in.

Mike replied on November 04, 2008 18:31 to the idea "Existing users: Become a BumpTop VIP tester!" in BumpTop:

Jalinx-- thank you for the interest, but to be a VIP you need to have an invite code already. Sign up at our website at http://bumptop.com!

Mike replied on November 04, 2008 18:27 to the problem "Cannot register beta, problem with internet." in BumpTop:

Has anybody tried Beta 15? Did it resolve the internet problems for you or not?