Murphy's dashboard

Murphy replied on July 16, 2009 21:14 to the idea "Create a private messaging system" in Get Satisfaction:

I think this is a great idea, because I sometimes need to contact employees or users specifically. I have had to post in a topic before requesting someone's email address or instant messaging name just to privately contact them.

Murphy replied on July 16, 2009 21:09 to the idea "Replay a Topic (or "Stealing ideas from Google Wave")" in Get Satisfaction:

I think that is a fantastic idea, since GetSatisfaction conversations are carried out exactly like Waves (non-linearly).

Murphy started following the idea "Replay a Topic (or "Stealing ideas from Google Wave")" in Get Satisfaction.

Murphy shared an idea in Get Satisfaction on July 16, 2009 21:05:

Move the left-side navigation menu to somewhere else

I think the pages that list topics, such as this one, would look better if the navigation menu was somewhere other than the left side. Having the menu on the left as it is now makes it so that there is a lot of blank space on that side as you scroll down the page. To me, it feels like it is more important to have content (the topics) here instead because it is easier for the eyes to find the topics at the left edge of the window than when they are indented far from the edge. I think that it would look better if the menu were on the right side, or if it were made a horizontal and placed above all of the topics. I think this would also maintain a more consistent design over all GetSatisfaction pages, since main pages such as this have topics aligned on the left of the page.

Murphy marked one of mr.qs' replies in Get Satisfaction as useful. mr.qs replied to the idea "I don't like this idea....". Murphy and 3 other people think it's one of the best replies.

Murphy started following the idea "I don't like this idea...." in Get Satisfaction.

A comment on the idea "Bring back text that says how long ago someone replied to a topic" in Get Satisfaction:

I agree with all of these ideas. I visit GetSatisfaction every day and I am having trouble navigating and the new design. – Murphy, on July 16, 2009 17:58

Murphy marked one of Emmy's replies in Get Satisfaction as useful. Emmy replied to the idea "Bring back text that says how long ago someone replied to a topic".

Murphy started following the idea "Private messaging users" in Get Satisfaction.

Murphy started following the idea "Create a private messaging system" in Get Satisfaction.

Murphy started following the idea "How about making this community multilingual?" in Get Satisfaction.

Murphy shared an idea in Get Satisfaction on July 15, 2009 23:38:

Bring back text that says how long ago someone replied to a topic

Now, when a topic appears in recent activity because it is "active", there is no way to tell if it is active because someone posted in it or because someone just pressed the "I like this idea!" button. I have to keep opening the topics just to check and see if a new post has been made. It used to say something like "[This user] replied 5 minutes ago", so I knew that a post had been made and I would open the topic to read it. Now, unless you are watching the topic and get an email response, there is no way to know if someone actually replied to a topic.

Murphy started following the idea ""Agree with praise" button" in Get Satisfaction.

Murphy replied on July 15, 2009 23:07 to the question "Are there plans to make a Songbird discussion forum?" in Songbird:

It just seems like now, every time I load getsatisfaction.com/songbird, all of the topics are the same except for the 6 displayed under recent activity. For people who come here often to discuss ideas, it can be hard to see what topics are actually popular with discussion. Viewing All topics makes it better though. But now, when a topic is "active", it doesn't even say if someone made a new post or if it just got bumped up by someone pressing the "I like this idea!" button, so I keep checking topics that don't have any new comments in them. I just wish it would go back to showing you if someone posted in a topic, and maybe color the backdrops of the topics again so the site doesn't look so bland. :P

It did finally motivate me to seek out the GetSatisfaction GetSatisfaction page and comment about the service.

Murphy replied on July 15, 2009 16:17 to the question "Are there plans to make a Songbird discussion forum?" in Songbird:

I think that there could be better community discussion and collaboration on projects in a more forum-like Songbird discussion board. The way GetSatisfaction has been updated today, it seems to be focused more on helping new people find an answer quickly instead of keeping regular people participating in discussion. I did find that you can get it more like the old way by viewing all topics.

I would like to have more topics though like the open comment thread or the release naming convention thread, more for discussion than getting help to problems. Or see topics where people could help each other on add-ons, and discuss broader topics like the general interface of Songbird. I think an open-source project might need a more robust discussion forum to help it evolve through the progress of the community.

Murphy replied on July 15, 2009 16:12 to the update "Introducing Get Satisfaction 2.0: A New Take on Customer Community" in Get Satisfaction:

I do not like it much either. I have always posted regularly on the Songbird GetSatisfaction discussion group, but the new design feels more focused on helping new people find answers quickly than it does on helping existing users collaborate, participate, and discuss the product in depth. Going to the All topics view helps restore the main page to the more content-filled style, but it is still a little drab looking since the topics are no longer colored based on their type. I'm also having a problem going to pages of search results past the first page.

Murphy started following the idea "Open Comment Thread..." in Songbird.

Murphy replied on July 15, 2009 03:12 to the idea "Album art media view ideas" in Songbird:

A new music program for OSX called ecoute was recently released, and I thought its media view was neat and worth sharing. My favorite part about it is how the the artist column is tall like in this mockup; it just feels right seeing your artists in a longer list instead of a stubby one. It also has the album art next to the album names, which I think is the best way to utilize album art in a media view.



There is no song list showing because it fills the window after you select an album. I might prefer that the program have a pane always showing with the song list instead of navigating to it, but I still think it is a great interface to use and I wish that some Songbird media views were so simple.

Murphy replied on July 15, 2009 03:01 to the idea "non-modal interface for importing music and fetching album artwork mock-up included" in Songbird:

I completely agree! One of my favorite parts of Firefox is how the dialogs and find function are so non-invasive.



The dialogs in Songbird, such as for importing songs, getting album art, or changing metadata, feel like roadblocks. The only thing you can do in the program is watch the progress bars move along and wait until the program gives you back control. I think the non-modal type of progress bar in your mockup would be perfect. I am hoping that the team improves some parts of Songbird's interface in one of the upcoming releases, because things like this would make the program feel simpler and more responsive.

And I like reading Aza's blog sometimes too. :)

Murphy started following the idea "non-modal interface for importing music and fetching album artwork mock-up included" in Songbird.