nalin's dashboard

nalin replied on September 30, 2009 19:15 to the problem "too many emails" in Zappos:

No problem Alex. Definitely let me know if you have any other questions.

nalin replied on September 30, 2009 19:05 to the problem "too many emails" in Zappos:

Hi Alex,

We're sorry you're getting more email than you want.
The kinds of emails you get and how often you get them can be managed from your 'Edit Profile' page under 'Notification Settings'.

Let me know if you have any problems with this. Thanks!

-Nalin

A comment on the problem "Missing word" in Zappos:

Hi James. The way to retrieve your password is to use this form: http://www.zappos.com/n/passwordlooku...

If you don't have access to that email address associated with the account, please call 24/7 Customer Service 1-800-927-7671.

Sorry for the inconvenience and let us know if you have any other questions or comments. Thanks. – nalin, on September 07, 2009 19:31

nalin replied on September 05, 2009 03:17 to the problem "Missing word" in Zappos:

This has been fixed.

nalin set one of nalin's replies as an official response to "Out of focus photos" in Zappos

nalin replied on September 05, 2009 03:10 to the problem "Out of focus photos" in Zappos:

Hi lolli!

We have fixed the image resizing problem. All the images on My.Zappos should now be crisp and sharp :)

nalin set one of nalin's replies as an official response to "formatting of blog posts" in Zappos

nalin replied on September 03, 2009 20:59 to the question "formatting of blog posts" in Zappos:

Sean, thanks for pointing this out. Looks like we temporarily lost formatting while i added the latest features for blogs (images and videos).

I've restored the formatting. Let me know if you see any other wierd behavior.

Your post should look good again :)

http://my.zappos.com/profiles/2138533...

nalin replied on August 26, 2009 06:29 to the problem "Out of focus photos" in Zappos:

Yeah, they annoy me too :) We are working on this and should have it resolved in a week or so. Thanks for reporting it!

nalin replied on July 29, 2009 19:30 to the idea ""I hate it" items" in Zappos:

Interesting idea. We will def discuss this.

In the meantime you can add something to your closet and give it a thumbs down. We track and record those votes so eventually we could let people see items you like and items you don't like.

Thanks again!

nalin replied on July 29, 2009 19:25 to the problem "Missing word" in Zappos:

Thanks Carol! We'll get this fixed ASAP.

We appreciate your help. If you have any other questions or comments, please let us know!

nalin replied on July 24, 2009 20:58 to the idea "you should be able to add items to your favorites and how can you create looks" in Zappos:

Hi Latrira!

We will be adding the ability to pull your favorites and past purchases from Zappos in the near future. You will be able to pick and choose which items you would like to import from your faves and purchase history or import them all.

We will take a look at creating "looks". What we are thinking right now is that each closet can have "sets". So you can create a closet set that make a "look" and name it whatever you want.

Do you think these features will give you what you want?

Let us know and thanks for checking out the site!!

nalin replied on July 23, 2009 20:06 to the idea "I can't find my friends!" in Zappos:

No problem. Glad you were able to find your friends!

Please let us know if there is anything else we can help with.

Take care,
Nalin

nalin replied on July 23, 2009 19:57 to the idea "I can't find my friends!" in Zappos:

Hi Sarah...we will be releasing a way to invite and find friends by email shortly.

In the meantime I would ask for their username or give your username to them.
We just fixed a problem with search so try that again. So hopefully that will work.

We really apologize for the inconvenience.

Please let me know if you still cannot find your friend and we will definitely help you through that.

Thanks Sarah!

nalin replied on July 21, 2009 20:27 to the praise "Nalin is a rOcKsTar!" in Zappos:

Thanks Sasha!

We appreciate the kind words :)
Let us know if you have any problems or questions.

Take care!

nalin replied on July 21, 2009 17:49 to the idea "Quick comment...1 suggestion" in Zappos:

Hi Miguel!

Thanks for the suggestion.
Do you mean the profile photos or the product photos?

Let us know and we will look into it.

Thanks again for checking out the site!

nalin replied on July 21, 2009 03:12 to the problem "500 error adding stuff to closet" in Zappos:

Oops!

Thanks for testing out the site and reporting this bug. We really appreciate it.

When exactly does this error occur, Pam? Is it when you have found an item on zappos.com and click on "Add Item to Closet". If so, can you tell me which item you are trying to add?

Please let me know. I want to make sure you can add items as soon as possible.

Take care,
Nalin

nalin replied on July 20, 2009 22:24 to the question "Organization for ease of use" in Zappos:

Hi Jana, thanks for the awesome feedback!

The site has not been optimized for printing. However you can share the link to your closet with anyone (via email or other) and they can see it without signing up. You can also protect your closet so only 'friends' can see it.

we are looking into adding closet "sets". So withing your closet you can create a set and add items to that set. Would that feature work for you?

Let us know and thanks for taking the time to play with the site. We really appreciate it!

nalin replied on July 20, 2009 22:18 to the idea "Categorize!" in Zappos:

Thanks for your suggestion!!
We're definitely thinking about the best way to categorize Stuff.
We are hoping to have this available in a release in the near future.

Thanks again.

nalin replied on July 20, 2009 18:26 to the idea "Change the color on "back to shopping" button on my.zappos.com closet page/make it easier to find" in Zappos:

Good idea. Thanks Lynn!