Nick Valvo's dashboard

Nick Valvo replied on September 14, 2009 08:01 to the question "Where to report Twitter TOS (abuse etc) violation" in Twitter:

Specifically, you send @spam a direct message in the form "d spam I think @spammersusername is a spammer."

A comment on the problem "My DSL line drops several times daily." in AT&T:

This hold music version of 'Watermelon Man' totally sucks.

edit: Hilariously, the internet dropped while I was leaving this comment. – Nick Valvo, on August 11, 2009 23:28

Nick Valvo replied on August 11, 2009 23:21 to the problem "What can I do about my horrible DSL service?" in AT&T:

I have a related problem with AT&T DSL, which I've been documenting over here.

http://getsatisfaction.com/att/topics...

Really, we pay a lot of money for service this mediocre.

A comment on the problem "My DSL line drops several times daily." in AT&T:

Not much of a wait, and fairly professional. The dude said he'd talk to the Line Maintenance guys, and have them get back to me. We'll see. – Nick Valvo, on August 11, 2009 23:17

Nick Valvo replied on August 11, 2009 22:59 to the problem "AT&T can not provide DSL service" in AT&T:

Trust me, even when you have it, it's no great shakes. My AT&T DSL drops intermittently, dozens of times per day. It happened while I was writing this post.

AT&T is such a farce.

Nick Valvo replied on July 15, 2009 17:44 to the problem "My DSL line drops several times daily." in AT&T:

Also, they cold stood me up for service last week. They were supposed to show between 12 and 4. Not even a phone call.

A comment on the problem "My DSL line drops several times daily." in AT&T:

Wait, now I'm on hold again? WTF? – Nick Valvo, on July 03, 2009 19:25

Nick Valvo replied on July 03, 2009 19:19 to the problem "My DSL line drops several times daily." in AT&T:

Talking to AT&T. Much less hostile than last time.

Nick Valvo replied on June 17, 2009 23:49 to the problem "My DSL line drops several times daily." in AT&T:

Again.

Nick Valvo marked one of mdy's replies in Twitter as useful. mdy replied to the problem "Constantly exceeding Twitter's API limit".

Nick Valvo replied on June 17, 2009 05:58 to the problem "My DSL line drops several times daily." in AT&T:

And it happened again. I'm not even taking the time to document half the times this happens.

This service is so abysmal.

Nick Valvo replied on June 17, 2009 05:57 to the question "My DSL line keeps dropping... Support is useless" in AT&T:

AT&T support is pathetic. It's even worse if — *gasp* — you have DSL without a phone line, a service THAT AT&T PROVIDES.

In that case, when you call up, you wait on hold until you get someone who can tell you that DSL without a phone line requires you to wait on hold again to talk to someone else. You input the phone number already "so they would know how to direct your call." As if.

Nick Valvo replied on June 05, 2009 20:37 to the problem "My DSL line drops several times daily." in AT&T:

(It just happened again! It happens all the time!)

Hey Patricia. I'm sorry to hear that your problem is even worse than mine!

In solidarity,
-nv

Nick Valvo replied on May 29, 2009 02:20 to the problem "My DSL line drops several times daily." in AT&T:

Thanks for your reply.

I'm not sure any of that is the problem. I don't use a landline telephone at all, so filters should not be the issue. The NID is new, I think.

I do have the all-in-one router/modem, though.

Nick Valvo replied on May 24, 2009 01:47 to the problem "My DSL line drops several times daily." in AT&T:

And again. I just want to produce some kind of record.

Nick Valvo replied on May 22, 2009 02:04 to the problem "My DSL line drops several times daily." in AT&T:

And again...

And four minutes later, again.

Nick Valvo replied on May 22, 2009 00:16 to the problem "My DSL line drops several times daily." in AT&T:

Watching another ballgame, this time live, and it happens again! This is really catastrophically low-quality connectivity. Seriously, it messes something up every single day.

Thanks are due to Get Satisfaction for allowing me to vent when this happens, however.

Nick Valvo replied on May 21, 2009 04:02 to the problem "My DSL line drops several times daily." in AT&T:

It just happened again! I was watching video of an archived ballgame on MLB.com, and then when the web drops, the stupid webapp doesn't handle it well, and so I need to refresh the page and tediously recue the video.

Nick Valvo reported a problem in AT&T on May 20, 2009 08:47:

My DSL line drops several times daily.

I have high-speed DSL service in San Francisco from AT&T. It is, I should mention, not cheap.

My understanding was that I was paying for an always-on service. And yet, I have numerous daily service interruptions, which are usually resolved automatically within a few seconds or minutes. It sounds fussy and impatient, I'm sure, but it interrupts videos and makes browsing a hassle.

The AT&T-supplied router actually makes this problem worse, by substituting its own error messages (which provide misleading and inaccurate information) for the standard web browser error messages.

If this happened once or twice a week, that would be one thing. But it happens several times daily!