Nick Francis's dashboard

Nick Francis replied on November 25, 2009 16:20 to the question "Require larger size of the text fonts" in Brightwurks:

Hello there,

Thanks so much for the kind words and feedback. For now a quick fix would be to enlarge the font size in your browser or email client so that it reads easier. We'll certainly keep that in mind in case we can make any adjustments on this end. Thanks!

Nick Francis set one of Nick Francis' replies as an official response to "Not receiving emails from one feed" in Brightwurks

Nick Francis replied on November 25, 2009 16:17 to the problem "Not receiving emails from one feed" in Brightwurks:

Hello there,

We have not had any issues with deliverability as of late, but they do creep up from time to time. Would you mind emailing us at help(at)feedmyinbox.com from your gmail account? We can check our database to make sure Feed My Inbox actually sent it, then follow-up. Thanks!

Nick Francis replied on November 18, 2009 00:43 to the question "Why not an option (I'd pay!) for one e-mail per news item?" in Brightwurks:

Hey Rich and Mark,

Thanks for your feedback. We're pushing hard to get this next release out the door, and when we do I will be interested to get your feedback on whether it's a step in the right direction.

Nick Francis set one of Nick Francis' replies as an official response to "I need a 'test mode'." in Brightwurks

Nick Francis replied on November 18, 2009 00:41 to the question "I need a 'test mode'." in Brightwurks:

Hey Mark,

Sorry, there is no available "test mode". If you would like to test the feed, viewing it in a browser should suffice. All our service does is render that file with some basic styles, similar to how a browser does it. Otherwise you may have to wait until that evening when we send out the emails.

As for real-time notifications, we DO hear you and are working hard to get that out the door. Thanks!

Nick Francis set one of Nick Francis' replies as an official response to "Why not an option (I'd pay!) for one e-mail per news item?" in Brightwurks

Nick Francis replied on November 12, 2009 03:44 to the question "Why not an option (I'd pay!) for one e-mail per news item?" in Brightwurks:

Hey Rich,

We really appreciate the feedback. One email per post is not currently on our feature list for the next release, but we'll definitely keep an eye on the other feedback we get from customers to see if it's a good fit. Thanks so much!

Nick Francis set one of Nick Francis' replies as an official response to "Pause individual feeds" in Brightwurks

Nick Francis replied on October 28, 2009 06:19 to the question "Pause individual feeds" in Brightwurks:

Hey Jesse!

This is an interesting request we've heard from at least a few folks over the last couple of weeks. It's not on the roadmap for our next release, but we're definitely thinking about adding it in soon after. Luckily it would be pretty darn easy to implement. Keep an eye on our blog and/or twitter feed for any more announcements, and we'll try to post again here if the feature is added. Thanks!

Nick Francis set one of Nick Francis' replies as an official response to "Choosing time for receiving emails" in Brightwurks

Nick Francis replied on October 25, 2009 19:23 to the question "Choosing time for receiving emails" in Brightwurks:

Thanks so much for the question and the kind words about FMI!

We're hard at work on a new release of the service, and this feature is on the list. However, it may start as a "global" feature, where you select the time to receive all of your feed updates. We may end up taking it a step further so that you can customize the time on a per feed basis, but will have to listen to the feedback. Thanks so much!

Nick Francis replied on October 16, 2009 20:57 to the question "Emailing Subscription Forms Would be Awesome!" in Brightwurks:

Hey Cody,

We deployed what we believe is AT LEAST a short-term fix for the twitter feed issue, and we'll be watching closely moving forward. Thanks!

Nick Francis replied on October 16, 2009 17:47 to the question "Emailing Subscription Forms Would be Awesome!" in Brightwurks:

Hey Cody!

Thanks for the question. I can't really speak to our email subscription forms and how they would work in an HTML email. Email clients have good reasons for mostly not supporting forms over email, but that's another conversation.

I believe the easiest way to have people signup for your feed through an email is using a link. For instance, it would look like this-

http://www.feedmyinbox.com/?feed=http...@domain.com

Click that link and you will see how it pre-fills the fields for you.

You can always pre-fill the feed url and email by using a hyperlink with that format. That would be supported across all email clients without a doubt.

I just tested the feed in question and got an error from our system. We have noticed a few issues with twitter feeds over the last few days. We'll get this fixed up for you and I will post a follow-up here when it's taken care of. Thanks!

Nick Francis replied on October 15, 2009 19:24 to the idea "Ability to Create Your Own Sign-up Form" in Brightwurks:

Hey John,

Just an FYI, you can't submit multiple feeds in one form. You can only do one at a time right now. Thanks!

Nick Francis replied on October 15, 2009 14:01 to the idea "Ability to Create Your Own Sign-up Form" in Brightwurks:

Hey John!

Yea that's no problem at all. Take a look at the source code on http://www.mobileawesomeness.com in the sidebar. That is an example of a signup form with multiple feeds available. It's pretty easy stuff.

Basically it goes from this:

<input type="hidden" value="(feed url here)" name="feed"/>

To this:

<select name="feed" id="feed">
<option value="(feed url here)">Feed Name</option>
<option value="(feed url here)">Feed Name</option>
</select>

This creates a dropdown where the user can select a feed they would like to subscribe to. Thanks!

Nick Francis set one of Nick Francis' replies as an official response to "Isn't there any way to specify the EXACT rss feed..... if I already KNOW the exact rss feed url....?" in Brightwurks

Nick Francis replied on October 13, 2009 04:47 to the question "Isn't there any way to specify the EXACT rss feed..... if I already KNOW the exact rss feed url....?" in Brightwurks:

Hey Bruce,

Feed My Inbox allows you to specify the exact feed URL and will work properly. We also accept the website URL for those that don't know the feed URL or how to find it. It works either way.

All of the feeds I tried on the page you pointed me to seem to be broken. I'm betting if you entered the feed URL from another site it would work great ... that site just seems to have broken feeds. Thanks!

Nick Francis replied on October 09, 2009 20:48 to the question "Suggestion : customizing mail notification" in Brightwurks:

Hey Claude,

Thanks for the question. Both of those features are in fact on the schedule for our next release, which we're pushing to have ready before the end of the year. Thanks so much!

Nick Francis replied on October 01, 2009 18:49 to the question "Tweaking feed titles and duplicate deletion" in Brightwurks:

Sorry you are unable to view the screenshot, Claude. The error says "You have already subscribed to that feed" after I attempt to subscribe to a feed I am already subscribed to. That should be the error you receive as well. Thanks!